London, England, United Kingdom · Hybrid
$65k–$80k/yr
About Pole Star: As the leader in maritime intelligence, Pole Star empowers better decision-making and protects clients’ business interests, assets, seafarers, vessels, cargo, infrastructure, investments, profitability, …
Skills: Network Engineering, Infrastructure Engineering, LAN/WAN/VPN/WLAN Troubleshooting, Virtualization, Cloud Platforms
London, England, United Kingdom • Hybrid
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The role focuses on the implementation, support, and maintenance of network and infrastructure systems to ensure stability and security. Key tasks include troubleshooting connectivity, managing virtual machines, and overseeing backup and disaster recovery processes.
Candidates need over 7 years of experience in network and infrastructure engineering with a strong background in virtualization and cloud platforms. A Bachelor's degree in Computer Science or IT is required, and certifications like CCNA or AWS are preferred.
About Pole Star:
As the leader in maritime intelligence, Pole Star empowers better decision-making and protects clients’ business interests, assets, seafarers, vessels, cargo, infrastructure, investments, profitability, and reputation - through provision of high-performance, cyber-secure solutions underpinned by immense service and constant technological innovation. We have offices in London, USA, Singapore, Hong Kong and Panama, alongside presence in Australia. Teams are made up of over 19 nationalities, speaking 25 different languages.
The Opportunity:
We are looking for a Network & Infrastructure Engineer with strong hands-on technical skills to join our IT operations team. This role is responsible for the implementation, support, and maintenance of our network and infrastructure systems, ensuring the stability, performance, and security of core IT services. The ideal candidate will have experience with both on-premise and cloud-based infrastructure, working directly with hardware/software keeping systems running smoothly.
Network Operations:
Troubleshoot connectivity issues (LAN, WAN, VPN, WLAN) and resolve incidents quickly.
Maintain and update network diagrams, documentation, and inventory.
Support remote access solutions and VPN connectivity for staff and contractors.
Design secure and resilient solutions that align with compliance and business requirements.
Evaluate new technologies and tools, recommending adoption where beneficial.
Infrastructure Support:
Deploy and manage virtual machines (VMware, Hyper-V, or similar).
Oversee storage systems, backup solutions, and disaster recovery planning/testing.
Monitor and maintain backups, storage systems, and disaster recovery processes
Patch and update servers, firmware, and networking equipment as required.
Administer Active Directory, DNS, DHCP, and other core infrastructure services.
7+ years of progressive experience in network and infrastructure engineering.
Proven experience designing and implementing mid-size network architectures.
Strong understanding of data center technologies, virtualization, and cloud platforms.
Hands-on expertise with enterprise firewalls, load balancers, and high-availability designs.
Soft Skills
Strong attention to detail and methodical approach to troubleshooting.
Ability to prioritize and manage multiple operational tasks.
Good communication skills for working with end users and IT teammates.
Proactive, detail-oriented, and security-minded approach.
Experience in maritime technology or similar
AWS experience a huge plus.
Bachelor’s degree in Computer Science, Information Technology, or related field.
Relevant certifications preferred (CCNA, VMware VCP, AWS Solutions Architect).
Travel Required:
Some international Travel will be required, your first 2 weeks will be in St Pete Florida, USA.
Hybrid/Flexible working
Flexible Benefits Package Including:
Private healthcare. Dental, Optical
Salary sacrifice schemes
Gym and wellness programs
Childcare vouchers
Buy/Sell holidays
Cycle to work scheme
Medicash health cash plan
Home and tech scheme
Life insurance, company funded to 3x salary
Employee assistance program
25 days annual leave
5 wellbeing days
Volunteering leave (2 days annually)
Up to a 5% matching pension
Unlimited learning and development opportunities
Refer-a-friend recruitment bonus
360° Data & Insight Solutions for Maritime
Pole Star Global is a maritime intelligence and technology solutions company, focusing on reducing risk and optimising trade efficiency. Seamlessly connecting governments, defense, financial markets, physical commodity traders, and operational maritime stakeholders: ship owners, ports &, vessels. Since 1998, we have pushed the limits of innovation, working with governments and businesses across the supply chain to optimise operations, mitigate the growing threats to ships, supply chains, cargo, territorial waters and, most importantly, support and protect lives within the maritime infrastructure and beyond. Our wide range of solutions are designed specifically to enable time-critical decisions and mitigate risk across all facets of maritime activity - from fleet optimisation to cross-border trade, sustainability risk, the monitoring of territorial waters, and everything in-between.
Offices: 21 Evesham Street, 3rd Floor, The Studio Building, London, England W11 4AJ, GB · City of Knowledge, No 221, Panama, PA · 701B & 702A, 7/F, Energy Plaza, 92 Granville Road, TST East, Kowloon, Hong Kong, HK · 138 Market St, 24th floor Capitagreen, Central Business District, Singapore 048946, SG · 34th St S, Ceridian Office Campus, St Petersburg, Florida 33711, US
360° Data & Insight Solutions for Maritime
Pole Star Global is a maritime intelligence and technology solutions company, focusing on reducing risk and optimising trade efficiency. Seamlessly connecting governments, defense, financial markets, physical commodity traders, and operational maritime stakeholders: ship owners, ports &, vessels. Since 1998, we have pushed the limits of innovation, working with governments and businesses across the supply chain to optimise operations, mitigate the growing threats to ships, supply chains, cargo, territorial waters and, most importantly, support and protect lives within the maritime infrastructure and beyond. Our wide range of solutions are designed specifically to enable time-critical decisions and mitigate risk across all facets of maritime activity - from fleet optimisation to cross-border trade, sustainability risk, the monitoring of territorial waters, and everything in-between.
Offices: 21 Evesham Street, 3rd Floor, The Studio Building, London, England W11 4AJ, GB · City of Knowledge, No 221, Panama, PA · 701B & 702A, 7/F, Energy Plaza, 92 Granville Road, TST East, Kowloon, Hong Kong, HK · 138 Market St, 24th floor Capitagreen, Central Business District, Singapore 048946, SG · 34th St S, Ceridian Office Campus, St Petersburg, Florida 33711, US
