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Serve as the primary liaison between PMMI's U.S. and Mexico offices for EXPO PACK-related projects and initiatives including marketing, sales and operations.
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Coordinate with Mexico team to ensure timelines, deliverables, and stakeholder responsibilities remain on track throughout the show cycle.
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Coordinate activities involving Marketing, Sales, Operations, Registration, Finance, and the Mexico Office.
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Participate in project meetings, communicate status updates, and proactively identify and resolve project risks and delays.
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Coordinate day-to-day activities of the International Trade Shows function within the U.S. office.
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Supervise the International Trade Show Coordinator, including assigning work and establishing priorities.
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Review and approve administrative work products, exhibitor communications, agreements, reports, and system updates completed by the International Trade Show Coordinator.
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Identify opportunities to improve processes, communication, and exhibitor experience.
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Partner with Marketing team in Mexico to establish and maintain timelines for exhibitor and attendee promotion
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Manage timelines for exhibitor bulletins, service manuals, website updates, registration materials, and other exhibitor-facing communications.
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Review and provide input on exhibitor service manuals, websites, advertising materials, email campaigns, fact sheets, and promotional content developed by the Mexico Office.
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Ensure consistency and accuracy across all communications and platforms to maintain brand integrity and maintain established branding guidelines.
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Coordinate setup, testing, maintenance, and functionality of exhibitor platforms, floor plans, online directories, mobile applications, and exhibitor resource tools.
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Collaborate with marketing, registration, and technology vendors to ensure timely and accurate launch of exhibitor and attendee-facing platforms.
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Serve as the primary liaison between PMMI, the Mexico Office, and show technology vendors, including Map Your Show and the Registration Vendor.
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Oversee all aspects of the PMMI Member Pavilion at EXPO PACK México and EXPO PACK Guadalajara.
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Manage pavilion space sales, exhibitor participation, and operational planning.
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Oversee booth assignments and pavilion layouts within Map Your Show.
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Coordinate PMMI Pavilion logistics, including staffing, travel, shipments, lounge operations, and exhibitor support.
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Oversee the development and production of PMMI Pavilion structures, graphics, and related vendor deliverables in conjunction with international trade show coordinator.
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Resolve escalated exhibitor issues and support successful pavilion operations.
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Work with floor managers, vendors, and exhibitors to support successful move-in, show operations, and move-out activities.
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Provide on-site support in the PMMI Pavilion during the events.
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Bachelor's degree required.
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Minimum 5–7 years of experience in trade show management, event management, association management, or a related field.
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Demonstrated experience managing complex projects with multiple stakeholders and deadlines.
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Prior supervisory or team leadership experience preferred.
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Strong organizational, project management, and problem-solving skills.
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Excellent verbal, written, and interpersonal communication skills.
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Proven ability to manage multiple priorities in a fast-paced environment.
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Strong customer service and relationship management skills.
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Advanced proficiency with Microsoft Office Suite.
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Experience with Map Your Show, Salesforce, event management systems, or similar platforms preferred.
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Experience working with international teams or events preferred.
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Fluency in Spanish
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Ability and willingness to travel domestically and internationally, including travel to Mexico and PACK EXPO events.