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Assistant Community Manager - Reserve at Biltmore Park
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Full-time
Commission, Paid Time Off, Paid Holidays, Medical Benefits, 401k With Company Match, Employee Referral Bonus
Posted 35d ago
~40 hrs/week
Responsibilities
Act as the primary point of contact for resident experience, handling issues, payments, and lease inquiries. Oversee the leasing team and utilize consultative selling skills to help prospective residents find homes.
Requirements
Requires previous multifamily experience and proficiency in Microsoft Office, with OneSite knowledge preferred. Candidates must possess strong communication skills, a professional demeanor, and a customer-focused attitude.
At Pegasus, we understand how valuable you are and we want to offer you a career, not a job.
If our employees are happy, our owners are happy! We are growing and need YOUR expertise. We invest in you, challenge you, give you everything you need to succeed, and allow YOU to control your own future.
So, what’s in it for you?
Generous commission
Upward mobility and true career growth
15 days of PTO
12 Paid Holidays
100% Paid Medical Benefits for Employee
401k with company match
Excellent culture to thrive in a best in class environment
Career growth, development, chance to lead and move up
Supportive leadership and teams
$500 employee referral bonus
YOUR ROLE AS A Resident Relations Manager: You will be the front liner when it comes to Resident experience and support. You will be responsible for receiving all resident issues, payments, lease inquiries, etc. Using high-level communication skills along with strategic consultative selling skills, your dynamic, supportive, and considerate personality, combined with community knowledge, provide the positive and genuine experience people crave and seldom discover when looking for their home. You will also oversee the leasing team and provide assistance when needed.
Qualifications: To be successful in this role you should be/have:
Multifamily experience required
OneSite experience/knowledge preferred
Customer-focused attitude and great interpersonal skills
Knowledge of technology products including OneSite
Problem-solving skills
Self-driven and desire to succeed
Working knowledge of Social Media
Microsoft Office product suite: Word, Excel, Publisher, PowerPoint, Outlook
Marketing Concepts
Customer-Focused with excellent communication skills, verbal and written
Timely, organized, and efficient
Adaptable, creative, and open-minded
Professional appearance and demeanor
Sales savvy and eager to help people find the right home
Pegasus Residential is an NMHC Top 50 Manager that oversees the daily operations of more than 32,000 apartment homes in more than 40 metropolitan markets. Our focus is on high-energy sales, incredible client support, and functioning with an ownership mentality. Our powerful sales techniques, passionate associates, and the utilization of an array of technologies drive our properties to financial success. Our team has experience in all asset classes, including high-rise and mid-rise projects. We have an amazing track record for record-setting lease-ups as well as value-add repositioning.
Offices: 1750 Founders Parkway, Suite 180, Alpharetta, GA 30009, US
Pegasus Residential is an NMHC Top 50 Manager that oversees the daily operations of more than 32,000 apartment homes in more than 40 metropolitan markets. Our focus is on high-energy sales, incredible client support, and functioning with an ownership mentality. Our powerful sales techniques, passionate associates, and the utilization of an array of technologies drive our properties to financial success. Our team has experience in all asset classes, including high-rise and mid-rise projects. We have an amazing track record for record-setting lease-ups as well as value-add repositioning.
Offices: 1750 Founders Parkway, Suite 180, Alpharetta, GA 30009, US