Calgary, Alberta, Canada · On-site
$49k–$59k/yr
Company Name: PBS Systems Job Location: Calgary, AB (Technology Center) Job Type: Full-time, Permanent No. of Openings: 01 Job Requirement(s): Internal Job Title: Travel across Canada and USA up to one week per month Ser…
Skills: Customer Service, Technical Support, Microsoft Windows, Microsoft Outlook, Microsoft Excel
Arlington, Texas, United States · On-site
$45k–$54k/yr
Company Name: PBS Systems Job Location: Arlington, TX Job Type: Full-time, Permanent No. of Openings: 01 Job Requirement(s): Internal Job Title: Travel across Canada and USA up to one week per month Service Support Analy…
Skills: Customer Service, Helpdesk Support, Microsoft Windows, Microsoft Outlook, Microsoft Excel
Calgary, Alberta, Canada · On-site
$49k–$59k/yr
Company Name: PBS Systems Job Location: Calgary, AB (Technology Center) Job Type: Full-time, Permanent No. of Openings: 01 Job Requirement(s): Internal Job Title: Travel across Canada and USA up to one week per month Ser…
Skills: Customer Service, Technical Support, Microsoft Windows 10/11, Microsoft Outlook, Microsoft Excel
Arlington, Texas, United States · On-site
$45k–$54k/yr
Company Name: PBS Systems Job Location: Arlington, TX Job Type: Full-time, Permanent No. of Openings: 01 Job Requirement(s): Internal Job Title: Travel across Canada and USA up to one week per month Service Support Analy…
Skills: Customer Service, Helpdesk Support, Microsoft Windows 10/11, Microsoft Outlook, Microsoft Excel
Calgary, Alberta, Canada · On-site
Company Name: PBS Systems Job Location: Calgary, AB Job Type: Full-time, Permanent No. of Openings: 1 Job Requirement(s): Travel across Canada and USA approx. 2 weeks per month Internal Job Title: Project Manager – Tier …
Skills: Project Management, Software Development Lifecycle (SDLC), Microsoft Office Suite, Automotive Industry Experience, Data Conversion
Calgary, Alberta, Canada · On-site
Company Name: PBS Systems Job Location: Calgary, AB Job Type: Full-time, Permanent No. of Openings: 1 Job Requirement(s): Travel across Canada and USA approx. 2 weeks per month Internal Job Title: Project Manager –…
Skills: Project Management, Software Conversion, SDLC, Microsoft Office Suite, Data Conversion
Calgary, Alberta, Canada · On-site
Company Name: PBS Systems Job Location: Calgary, AB (HQ) Job Type: Full-time, Permanent No. of Openings: 01 Job Requirement(s): Internal Job Title: Occasional travel across Canada and USA, up to two times per year Busine…
Skills: Sql, Excel, Power BI, Microsoft Fabric, Data Visualization
Calgary, Alberta, Canada · On-site
Company Name: PBS Systems Job Location: Calgary, AB (HQ) Job Type: Full-time, Permanent No. of Openings: 01 Job Requirement(s): Internal Job Title: Occasional travel across Canada and USA, up to two times per year Busine…
Skills: Sql, Excel, Power BI, Microsoft Fabric, Data Visualization
Calgary, Alberta, Canada · On-site
Company: PBS Systems Job Location: Calgary - HQ Job Type: Full-time, Permanent Internal Job Title: Product Specialist Department: PSG Reports To: Team Lead, Products and Solutions Job Requirement(s): Travel throughout Ca…
Skills: Quality Assurance Testing, Product Documentation, Agile Software Development, MySQL, Bug Tracking
Calgary, Alberta, Canada · On-site
Company: PBS Systems Job Location: Calgary - HQ Job Type: Full-time, Permanent Internal Job Title: Product Specialist Department: PSG Reports To: Team Lead, Products and Solutions Job Requirement(s): Travel throughout Ca…
Skills: Quality Assurance Testing, Product Documentation, Agile Software Development, MySQL, Bug Tracking
Calgary, Alberta, Canada · On-site
$51k–$60k/yr
Company Name: PBS Systems Job Location: Calgary, AB (Technology Center) Job Type: Full-time, Permanent No. of Openings: 01 Job Requirement(s): Internal Job Title: Travel across Canada and USA up to 1 week per month Techn…
Skills: TCP/IP Networking, LAN/WAN Knowledge, Windows 10/11, Windows Server 2019, Microsoft Office
Calgary, Alberta, Canada · On-site
$51k–$60k/yr
Company Name: PBS Systems Job Location: Calgary, AB (Technology Center) Job Type: Full-time, Permanent No. of Openings: 01 Job Requirement(s): Internal Job Title: Travel across Canada and USA up to 1 week per month Techn…
Skills: Networking, TCP/IP, LAN/WAN, Windows 10/11, Windows Server 2019
Calgary, Alberta, Canada · On-site
Company Name: PBS Systems Job Location: Calgary, AB Job Type: Full-time, Permanent No. of Openings: 1 Job Requirement(s): Internal Job Title: Occasional weekend/holiday work Informatics Advisor Reports To: Team Lead, Inf…
Skills: Troubleshooting, Customer Service, Microsoft Office Suite, Network Setup, Server Configuration
Calgary, Alberta, Canada · On-site
Company Name: PBS Systems Job Location: Calgary, AB Job Type: Full-time, Permanent No. of Openings: 1 Job Requirement(s): Internal Job Title: Occasional weekend/holiday work Informatics Advisor Reports To: Team Lead, Inf…
Skills: Troubleshooting, Customer Service, Microsoft Office Suite, Network Setup, Printer Configuration
Calgary, Alberta, Canada · On-site
Company Name: PBS Systems Job Location: Calgary, AB (HQ) Job Type: Full-time, Permanent No. of Openings: 01 Job Requirement(s): Internal Job Title: None CRM Systems and Data Specialist Reports To: Manager, Events and Mar…
Skills: CRM Management, HubSpot, Pipeline CRM, Data Maintenance, Reporting
Calgary, Alberta, Canada · On-site
Company Name: PBS Systems Job Location: Calgary, AB (HQ) Job Type: Full-time, Permanent No. of Openings: 01 Job Requirement(s): Internal Job Title: None CRM Systems and Data Specialist Reports To: Manager, Events and Mar…
Skills: CRM Management, HubSpot, Pipeline CRM, Data Maintenance, Reporting
Montreal, Quebec, Canada · Hybrid
Version française ci-dessous Company Name: PBS Systems Job Location: Remote (Montreal area) Job Type: Full-time, Permanent No. of Openings: 1 Job Requirement(s): Bilingual; Travel across Canada and USA approx. 2 weeks pe…
Skills: Bilingual French and English, Automotive Sales Experience, Microsoft Office Suite, Virtual Training, Public Speaking
Montreal, Quebec, Canada · Hybrid
Version française ci-dessous Company Name: PBS Systems Job Location: Remote (Montreal area) Job Type: Full-time, Permanent No. of Openings: 1 Job Requirement(s): Bilingual; Travel across Canada and USA approx. 2 weeks pe…
Skills: Bilingual French and English, Automotive Sales Experience, Microsoft Office Suite, Virtual Training, On-site Training
Arlington, Texas, United States · Hybrid
Company Name: PBS Systems Job Location: Arlington, Texas Job Type: Full-time, Permanent No. of Openings: 01 Job Requirement(s): Internal Job Title: Travel within North America (Canada and USA) aprox. 2 weeks per month DT…
Skills: Automotive Accounting, Microsoft Office Suite, Virtual Training, Public Speaking, Problem Solving
Arlington, Texas, United States · Hybrid
Company Name: PBS Systems Job Location: Arlington, Texas Job Type: Full-time, Permanent No. of Openings: 01 Job Requirement(s): Internal Job Title: Travel within North America (Canada and USA) aprox. 2 weeks per month DT…
Skills: Automotive Accounting, Microsoft Office Suite, Virtual Training, Public Speaking, Problem Solving
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Provide Tier 1 support to customers using the Service module of the business platform via phone, email, and chat. Assist with software installation, training, and the documentation of customer interactions within a ticketing system.
Requires a high school diploma and a valid driver's license with the ability to travel across Canada and the USA. Proficiency in Microsoft products and strong communication skills are essential.
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Company Name: |
PBS Systems |
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Job Location: |
Calgary, AB (Technology Center) |
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Job Type: |
Full-time, Permanent |
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No. of Openings: |
01 |
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Job Requirement(s): Internal Job Title: |
Travel across Canada and USA up to one week per month Service Support Analyst - Tier 1 |
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Reports To: |
Team Lead, Service Support |
“PBS is the fastest growing “All Inclusive Business Platform” vendor in North America and we’ve only just begun! “
The Opportunity:
At PBS, we’re transforming how people buy and service vehicles—one dealership at a time. With almost 40 years in the industry, we’re the third-largest Dealership Management System (DMS) provider in North America. Each month, hundreds of new users join our platform, and we’re growing fast.
We treat our customers as partners and friends, offering a powerful, all-in-one software suite that supports every aspect of dealership operations—from sales and service to inventory and accounting.
At PBS, we are committed to supporting your professional growth. Your career path here can evolve in alignment with your skills, interests, and aspirations.
The Role:
PBS Systems is looking for a Service Support Analyst to join our Client Services team, as a Service Support Analyst, you will provide excellent support to our new and existing customers in the Service module of our software. By assisting customers during development, install and training processes of their new dealership software. You will be assisting the customer with new software install training as well as online/on the phone assistance.
Responsibilities:
Qualifications:
What we offer:
Should you be selected for an interview, you will be contacted via email. Please monitor your junk/spam folder.
PBS Systems thanks all applicants for their interest, however only those selected for an interview will be contacted. PBS Systems is an employment-equity employer. Candidates who require reasonable accommodations throughout the recruitment process, please contact the Recruiting team at [email protected].
PBS Systems has been the pacesetter in developing Dealer Management System software for over 30 years.
Established in 1988, PBS Systems is one of the largest Dealership Management System (DMS) providers in North America. Driven, daring, and ground-breaking, our people create premier business solutions for retail automotive dealerships. From the start, we collaborated with our customers to create a platform based on dealership input. Hand in hand, we’ve conquered the industry, evolving our product and services along the way to meet all challenges. Milestones later, our v10 software remains as the model of DMS performance and reliability. Trusted time after time and powered by decades’ worth of dealership knowledge, PBS Systems continues to define the dealership landscape with one of the most innovative, all-inclusive and secure dealership systems. Our headquarters are located on a brand-new campus in southeast Calgary, Alberta. Satellite offices are stationed in: • Milton, Ontario • Arlington, Texas • Dubuque, Iowa • Spanish Fort, Alabama Our people and culture are the driving force of our brand, and we wouldn’t be the automotive software veteran that we are today without our 630+ talented employees. If you want more from your career, get out of the passenger’s seat and be the driver of your journey with PBS.
Offices: 4041 128 Ave SE, Calgary, Alberta T2G 5G6, CA · 8135 Esquesing Line, Milton, ON L9T 9E3 , CA · 500 Iowa St, Dubuque, Iowa 52001, US · 2229 Avenue J, Arlington, Texas 76006, US · 30500 AL-181, #462, Spanish Fort, Alabama 36527, US
PBS Systems has been the pacesetter in developing Dealer Management System software for over 30 years.
Established in 1988, PBS Systems is one of the largest Dealership Management System (DMS) providers in North America. Driven, daring, and ground-breaking, our people create premier business solutions for retail automotive dealerships. From the start, we collaborated with our customers to create a platform based on dealership input. Hand in hand, we’ve conquered the industry, evolving our product and services along the way to meet all challenges. Milestones later, our v10 software remains as the model of DMS performance and reliability. Trusted time after time and powered by decades’ worth of dealership knowledge, PBS Systems continues to define the dealership landscape with one of the most innovative, all-inclusive and secure dealership systems. Our headquarters are located on a brand-new campus in southeast Calgary, Alberta. Satellite offices are stationed in: • Milton, Ontario • Arlington, Texas • Dubuque, Iowa • Spanish Fort, Alabama Our people and culture are the driving force of our brand, and we wouldn’t be the automotive software veteran that we are today without our 630+ talented employees. If you want more from your career, get out of the passenger’s seat and be the driver of your journey with PBS.
Offices: 4041 128 Ave SE, Calgary, Alberta T2G 5G6, CA · 8135 Esquesing Line, Milton, ON L9T 9E3 , CA · 500 Iowa St, Dubuque, Iowa 52001, US · 2229 Avenue J, Arlington, Texas 76006, US · 30500 AL-181, #462, Spanish Fort, Alabama 36527, US
