Secaucus, New Jersey, United States · On-site
About Passport: At Passport, we empower brands to reach their global potential by delivering the #1 international solutions for direct-to-consumer businesses. What sets us apart is our expertise in international shipping…
Skills: Warehouse Management, Team Leadership, Spanish Fluency, Logistics Coordination, WMS Proficiency
Belgrade, Central Serbia, Serbia · Remote Solely
Passport is a modern international shipping carrier built for ecommerce. We’re a growing, ambitious team looking to upend the trillion-dollar international parcel shipping industry through a world-class experience. Passp…
Skills: Test Automation, Manual Testing, Load Testing, Code Debugging, Data Analysis
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Oversee daily operations at a processing center, ensuring shipments are received, sorted, and dispatched accurately. Lead and motivate a team of warehouse associates while coordinating with delivery partners to prevent service disruptions.
Requires a high school diploma and fluency in Spanish, with a preference for 2-3 years of experience in warehouse or fulfillment environments. Candidates should possess strong leadership skills and proficiency with warehouse management systems.
At Passport, we empower brands to reach their global potential by delivering the #1 international solutions for direct-to-consumer businesses. What sets us apart is our expertise in international shipping—enabling brands like Carpe, OneSkin, Rhode, GORUCK, and Wildflower Cases to scale globally with ease. Our extensive network, in-house team of logistics and ecommerce experts, integrations with Shopify and other ecommerce platforms, and user-friendly portal make us the trusted partner for growth-focused brands looking to expand internationally and create seamless cross-border experiences.
As Passport’s logistics grow increasingly complex, the Daily Operations team is integral in ensuring successful delivery and overseeing all the moving pieces – from pickups at our 3PL partners to final mile delivery and everything in between.
In this role, you will assist in overseeing the day to day operations of one of Passport’s processing centers; ensuring shipments are received, processed, sorted, and dispatched quickly and accurately to provide the best service possible to our customers. You will help to lead, train, and motivate a team of warehouse associates, as well as assist in the receiving of inbound loads and proper dispatching of outbound shipments. Candidates must be fluent in Spanish and able to work on-site at our EWR location.
Support the processing center team by facilitating daily operations, providing direction, training, and support to ensure smooth operations.
Keep daily operations on track by supporting the processing center team with organization, coordination, and follow-through.
Assist the warehouse manager in overseeing the receiving, sorting, and shipping of orders, ensuring accurate and timely order processing.
Coordinate the dispatch of shipments to delivery partners, ensuring shipments are completed accurately and on time.
Promote a positive team environment by encouraging open communication and fostering a culture of collaboration.
Troubleshoot and resolve operational or technical problems to prevent delays or service disruptions.
Ensure the team follows all safety protocols and regulatory requirements.
Monitor the team’s adherence to company policies and procedures.
Step in as a backup lead when needed—offering clear direction and support during manager absences or vacations.
Please apply even if you don’t meet all of the criteria!
High School Diploma or equivalent
Fluency in Spanish is required
Previous experience in a warehouse, distribution center, or fulfillment environment (2-3 years preferred).
Experience in a supervisory or team lead role is a plus.
Strong leadership and team management skills.
Excellent organizational and time-management abilities.
Ability to handle multiple tasks and prioritize effectively in a fast-paced environment.
Proficiency with warehouse management systems (WMS), dispatch software, and basic office software (MS Office).
Strong communication skills, both written and verbal. Conversational Spanish is a plus!
Ability to problem-solve and think critically under pressure.
You're willing to put in the time to learn, and are dedicated to continuous improvementYou solve problems without drama and keep things moving under pressure.
You’re the kind of person who shows up, takes ownership, and isn’t afraid to get your hands dirty.
You learn quickly, adapt fast, and are committed to getting better every day.
You put the team first, but you’re not afraid to take initiative when something needs doing.
- Competitive cash and equity packages
- Medical, dental, and vision, life & disability insurance
- 401(K) Match
- Bi-Annual Work Smart funds
- Company issued laptop
- Flexible PTO
- 12 weeks parental leave
- Monthly team bonding time - bring on the Zoom comedians, pop-a-shot contests, and sip ‘n paints!
- Quarterly virtual team gatherings and annual all-company offsites
- Learning & Development Fund for upskilling or products to improve your day-to-day work life
- One-time work set-up stipend to make your at-home office dazzle
- Teammates around the world in 20+ different countries!
Global Growth, Built for Brands
Passport helps brands go global, easily. With in-house logistics, technology, and expertise, Passport can help you simplify global commerce and grow profitably. We've enabled over 1,300 merchants like Comfrt, HexClad, Ridge, Made In, Rhode, Carpe, OneSkin, Wildflower Cases, and GORUCK seamlessly access and grow in 180+ countries & territories worldwide. With two core product offerings, Passport Shipping and Passport Global, we give you the flexibility to determine how your brand scales. Passport Shipping offers comprehensive in-house parcel shipping and regulatory compliance services designed to meet your customers’ price and delivery speed expectations. Passport Global provides a turnkey, end-to-end internationalization solution that combines the reliable Passport Shipping services that DTC brands trust, plus added storefront localization, pricing strategies, and accurate duty & tax calculation tools. Some of our key services include: - DDU and DDP delivery options to 220 markets - Branded door-to-door tracking pages - Accurate duty & tax, fully landed cost calculations - Localized currencies, pricing, languages, and payment methods - Fiscal, product and tax compliance support - Conversion optimization testing and storefront strategies - Live, on-page end-customer service - Flexible and simple Seller of Record clearance model Your Passport to easier international growth begins now! Note: This page is not actively monitored for tracking inquiries or inquiries related to the status of your job application. For assistance with tracking, please email us at [email protected], and for application questions please contact [email protected]. Thank you!
Offices: North America, US
Global Growth, Built for Brands
Passport helps brands go global, easily. With in-house logistics, technology, and expertise, Passport can help you simplify global commerce and grow profitably. We've enabled over 1,300 merchants like Comfrt, HexClad, Ridge, Made In, Rhode, Carpe, OneSkin, Wildflower Cases, and GORUCK seamlessly access and grow in 180+ countries & territories worldwide. With two core product offerings, Passport Shipping and Passport Global, we give you the flexibility to determine how your brand scales. Passport Shipping offers comprehensive in-house parcel shipping and regulatory compliance services designed to meet your customers’ price and delivery speed expectations. Passport Global provides a turnkey, end-to-end internationalization solution that combines the reliable Passport Shipping services that DTC brands trust, plus added storefront localization, pricing strategies, and accurate duty & tax calculation tools. Some of our key services include: - DDU and DDP delivery options to 220 markets - Branded door-to-door tracking pages - Accurate duty & tax, fully landed cost calculations - Localized currencies, pricing, languages, and payment methods - Fiscal, product and tax compliance support - Conversion optimization testing and storefront strategies - Live, on-page end-customer service - Flexible and simple Seller of Record clearance model Your Passport to easier international growth begins now! Note: This page is not actively monitored for tracking inquiries or inquiries related to the status of your job application. For assistance with tracking, please email us at [email protected], and for application questions please contact [email protected]. Thank you!
Offices: North America, US
