Jobs at PartnerOne (Now Hiring) — 85 open

Technical Support Engineer 2

Cairo, Cairo, Egypt · Hybrid

Mid level

As one of the most established cybersecurity companies in the world, we at NetWitness are hard at work every day helping our customers and partners better protect their organizations from cyberattacks. Our products and i…

Skills: Unix/Linux system administration, Network security, Firewall configuration, Proxy configuration, IPSEC VPN

Fullstack Developer

Egypt · Remote Solely

Mid level

We are looking for a versatile and talented Full-stack Developer to grow with our global development team. You will be working remotely on the main Assima platform application. Your key role will be to implement features…

Skills: C#, .NET Framework, ASP.NET, .NET Core, Microsoft SQL Server

Fullstack Developer

Colombia · Remote Solely

Mid level

We are looking for a versatile and talented Full-stack Developer to grow with our global development team. You will be working remotely on the main Assima platform application. Your key role will be to implement features…

Skills: C#, .NET Framework, ASP.NET, .NET Core, Microsoft SQL Server

Fullstack Developer

Brazil · Remote Solely

Mid level

We are looking for a versatile and talented Full-stack Developer to grow with our global development team. You will be working remotely on the main Assima platform application. Your key role will be to implement features…

Skills: C#, .NET Framework, ASP.NET, .NET Core, Microsoft SQL Server

Fullstack Developer

Argentina · Remote Solely

Mid level

We are looking for a versatile and talented Full-stack Developer to grow with our global development team. You will be working remotely on the main Assima platform application. Your key role will be to implement features…

Skills: C#, .NET Framework, ASP.NET, .NET Core, Microsoft SQL Server

Fullstack Developer

Tunisia · Remote OK

Mid level

We are looking for a versatile and talented Full-stack Developer to grow with our global development team. You will be working remotely on the main Assima platform application. Your key role will be to implement features…

Skills: C#, .NET Framework, ASP.NET, .NET Core, Microsoft SQL Server

Fullstack Developer

Turkey · Remote Solely

Mid level

We are looking for a versatile and talented Full-stack Developer to grow with our global development team. You will be working remotely on the main Assima platform application. Your key role will be to implement features…

Skills: C#, .NET Framework, ASP.NET, .NET Core, Microsoft SQL Server

Staff Accountant - German Speaking

Italy · Remote Solely

$45k–$70k/yr

Mid level

We are currently looking for a Staff accountant to join our team and ensure the accuracy and integrity of our financial operations. The Staff Accountant will be responsible for maintaining accurate financial records, ens…

Skills: Financial accounting, Transaction management, Journal entries, Account reconciliation, Accounts payable

Staff Accountant - German Speaking

Czechia · Remote Solely

$45k–$70k/yr

Mid level

We are currently looking for a Staff accountant to join our team and ensure the accuracy and integrity of our financial operations. The Staff Accountant will be responsible for maintaining accurate financial records, ens…

Skills: Financial accounting, Transaction management, Journal entries, Account reconciliation, Accounts payable

Staff Accountant - German Speaking

Austria · Remote Solely

$45k–$70k/yr

Mid level

We are currently looking for a Staff accountant to join our team and ensure the accuracy and integrity of our financial operations. The Staff Accountant will be responsible for maintaining accurate financial records, ens…

Skills: Financial Accounting, Transaction Management, Journal Entries, Account Reconciliation, Accounts Payable

Staff Accountant - German Speaking

Poland · Remote Solely

$45k–$70k/yr

Mid level

We are currently looking for a Staff accountant to join our team and ensure the accuracy and integrity of our financial operations. The Staff Accountant will be responsible for maintaining accurate financial records, ens…

Skills: Financial Accounting, Transaction Management, Journal Entries, Account Reconciliation, Accounts Payable

Staff Accountant - German Speaking

Germany · Remote Solely

$45k–$70k/yr

Mid level

We are currently looking for a Staff accountant to join our team and ensure the accuracy and integrity of our financial operations. The Staff Accountant will be responsible for maintaining accurate financial records, ens…

Skills: Financial accounting, Transaction management, Journal entries, Account reconciliation, Accounts payable

Senior Accountant

United States · Remote Solely

$80k–$115k/yr

Mid level

About PartnerOne Partner One is a long-term software group that acquires and scales enterprise technology companies around the world. We focus on operational excellence, sustainable growth, and building strong, efficient…

Skills: Accounting, Financial reporting, US GAAP, General ledger, Accounts receivable

Staff Accountant

United States · Remote Solely

$75k–$90k/yr

Mid level

Staff Accountant We are looking for a Staff Accountant to support the day-to-day accounting operations at PartnerOne. This role is responsible for maintaining accurate financial records, preparing journal entries and rec…

Skills: Accounting, Financial reporting, Journal entries, Reconciliations, Accounts payable

Customer Success Manager- MCP

United States · Remote Solely

$100k–$150k/yr

Mid level

The Customer Success Manager at Mortgage Cadence is the relationship anchor for our existing client base — the person lenders turn to when they want to grow, optimize, or get more out of the Mortgage Cadence Platform. Yo…

Skills: Customer Success, Account Management, Relationship Management, Mortgage Origination, SaaS

QA Triage & Execution Analyst (Pipeline Operator) LFC

Egypt · Remote Solely

Mid level

Owns the stability, accuracy, and signal quality of automated test execution by systematically analyzing, debugging, and resolving failing scripts across pipelines. Key Responsibilities • Execute and monitor pipelines in…

Skills: Azure DevOps, Playwright, Selenium, Debugging, Root cause analysis

Business Development Representative

Luxembourg · Remote Solely

Senior

Assima is a global software company helping enterprise organizations achieve faster digital adoption and greater value from their technology investments. Trusted by many of the world's largest companies, Assima's award-w…

Skills: Business development, Full-cycle sales, SaaS sales, Enterprise software, Lead generation

Business Development Representative

Belgium · Remote Solely

Senior

Assima is a global software company helping enterprise organizations achieve faster digital adoption and greater value from their technology investments. Trusted by many of the world's largest companies, Assima's award-w…

Skills: Business Development, Inside Sales, Full-cycle Sales, SaaS Sales, Enterprise Software

Investment Associate

Ukraine · Remote OK

Mid level

Partner One is a leading investment group with a 30-year history of acquiring and growing successful software companies. Trusted by over 2,000 of the world’s largest corporations and governments, Partner One owns some of…

Skills: Financial due diligence, Market research, Mergers and acquisitions, US GAAP, IFRS

Senior Middleware Administrator

Cairo, Cairo, Egypt · Hybrid

Senior

Job Summary The Senior Middleware Administrator is responsible for the administration, maintenance, and support of the third-party platforms and middleware technologies that underpin Mortgage Cadence applications and ser…

Skills: Middleware Administration, Redis, RabbitMQ, Citrix XenApp, Apache Tomcat

Technical Support Engineer 2

Cairo, Cairo, Egypt • Hybrid

Mid level

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Full-time
bachelor degree
Posted 13h ago
~40 hrs/week

Responsibilities

The Technical Support Engineer will resolve complex customer issues by utilizing diagnostic tools and providing technical guidance across various security platforms. They are also responsible for mentoring junior staff, contributing to knowledge-based articles, and maintaining consistent communication with customers throughout the resolution process.

Requirements

Candidates must have at least 3 years of professional experience and a bachelor's degree, or an equivalent combination of education and experience. Strong troubleshooting skills and proficiency in at least two technical areas such as Linux administration, network security, or database management are required.

Full job description

As one of the most established cybersecurity companies in the world, we at NetWitness are hard at work every day helping our customers and partners better protect their organizations from cyberattacks. Our products and incident response services are used within most large enterprises, governments and militaries for incident response and threat hunting. Our Sales Professionals, Sales Engineers and Professional Services Consultants design and deliver solutions for potential and existing customers to enable better visibility, insight, and action to prevent and defend against attacks. Netwitness provides the unique ability to provide one single platform with a unified view across all attack surfaces including Network, Logs/SIEM, Endpoint and IoT combined with our AI-based User and Entity Behavioral Analysis (UEBA) and Security, Orchestration, Automation & Response (SOAR) capabilities.

Responsibilities:

Reviews technical solution articles for accuracy and completeness and gives feedback to the authors
Acts as a remote customer advocate to champion specific customer needs in collaboration with field team
Understands and uses sphere of influence extending outside of the department
Participating in and leads conference calls with customers Knows their audience and articulate accordingly
Participates in eServices content creation (self-service) and maintenance such as Chat, Knowledgebase content, Support forums, etc.; regularly submits content to the knowledge database
Validates technical information and issues early warning and disseminates information as needed
Interfaces directly with customers at different stages of problem resolution process including understanding issues customers are facing, communicating plans for resolution, explaining developments, and conveying resolution
Assesses when it is necessary to engage or escalate to more senior resources to resolve more complex issues
Manages own schedule of cases, which includes determining priority levels and negotiating and setting expectations with customers
As a 24X7X365 organization, shift work, holidays, weekends and on-call responsibilities may be required
Works toward becoming subject matter expert in a particular area or areas
Mentors and/or coaches less experienced TSEs, help develop and participate in presentations and informal training for other TSEs
Applies systems analysis techniques and procedures to determine hardware or software systems functionality
Applies technical knowledge to analyze and use highly technical troubleshooting tools and content and analytical practices; uses operational and diagnostic procedures to diagnose and resolve issues in unique and often complex customer environments
Systematically gathers relevant information and analyzes a broad range of factors while working to diagnose and resolve issues
Determines which tool(s) to use to resolve issues including running tests and be able to identify when deviation from the available troubleshooting tools and documents is appropriate
Effectively communicates procedural and technical issues to internal and external customers in a fast paced and customer critical environment
Maintains a "closed loop" communication style that ensures proper and consistent documentation in service request case notes; assuring all appropriate individuals are notified of ongoing issues and problem resolution status
Contributes and develops knowledge-based articles; may perform senior or expert level tasks for assigned products and skills; prepares articles for other TSEs and/or customers regarding technical solutions
Typically requires 3+ years of related experience in a professional role with a bachelor's degree; or an advanced degree without experience; or equivalent experience
Excellent troubleshooting and customer support skills
Strong organizational skills - comfortable with managing and prioritizing customer caseloads
Ability to visualize, articulate, conceptualize, or solve both complex and straightforward problems by making decisions that are sensible given the available information
Ability to work well in a team environment
Excellent verbal and written communication skills
Two or more of the below skills are highly required:
Hands-on experience of Unix/Linux system administration with strong command line knowledge
Proficient knowledge of network security including firewall configuration and SSL-based secure communications, Proxy configuration & IPSEC VPN
Good knowledge of network fundamentals concepts to include routing, switching, VLANs & VPNS
Technical proficiency across windows platforms including Microsoft Windows Server, Microsoft Active Directory & Microsoft SQL Server.
Strong knowledge of Relational (MySQL) and NoSQL (MongoDB) databases
Configuration management Fundamentals to include Chef, Puppet & Salt
Knowledge of Scripting Language: Python
Experience with Security Assessment tools (NMAP, Nessus, Metasploit) and packet capture analysis tools (Wireshark, tcpdump)
Any of the below Certifications (is a plus)
Linux Administration Certifications (RHCSA, RHCE...etc)
Security Certificates (CEH, Security +, ...etc.)
Microsoft Certification (MCSA, MCSE)
Networking Certifications (CCNA, CCNP,...etc.)

Related keywords

CybersecurityIncident responseThreat huntingSIEMUEBASOARUnixLinuxNetwork securityFirewallProxyIPSEC VPNRoutingSwitchingVLANsWindows Server

About PartnerOne

LinkedIn Visit site

ACQUIRE. INVEST. GROW.

Industry: Software Development
Company size: 201-500 employees
Headquarters: Riverside, California
LinkedIn followers: 178,464

PartnerOne acquires and grows enterprise software companies for the long term. We have very strong financial resources, combined with an agile and entrepreneurial mindset. We move quickly and decisively, free from bureaucracy or red tape, ensuring a smooth and fair acquisition process. Whether it’s a divestiture, restructuring or carve out, we provide a fast and seamless transition. Once acquired, we invest in sustainable growth—leveraging our deep industry expertise, shared resources, and global network to strengthen each business. We build our companies for the future, ensuring stability for customers, partners and employees.

Offices: Riverside, California, US

Data virtualizationCloud tieringAutonomous data managementDigital adoptionMonitoring automationand Digital transformationFunding PlatformSoftwareEnterprise SoftwareManagement Consulting

View all jobs at PartnerOne

About PartnerOne

LinkedIn Visit site

ACQUIRE. INVEST. GROW.

Industry: Software Development
Company size: 201-500 employees
Headquarters: Riverside, California
LinkedIn followers: 178,464

PartnerOne acquires and grows enterprise software companies for the long term. We have very strong financial resources, combined with an agile and entrepreneurial mindset. We move quickly and decisively, free from bureaucracy or red tape, ensuring a smooth and fair acquisition process. Whether it’s a divestiture, restructuring or carve out, we provide a fast and seamless transition. Once acquired, we invest in sustainable growth—leveraging our deep industry expertise, shared resources, and global network to strengthen each business. We build our companies for the future, ensuring stability for customers, partners and employees.

Offices: Riverside, California, US

Data virtualizationCloud tieringAutonomous data managementDigital adoptionMonitoring automationand Digital transformationFunding PlatformSoftwareEnterprise SoftwareManagement Consulting

View all jobs at PartnerOne

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