PAPE’ KENWORTH – MORGAN HILL, CA SERVICE ADVISOR: Do you love working with a wide variety of people, building relationships with customers, and solving problems? Can you adapt to changing priorities and balan…
Skills: Customer Relations, Communication Skills, Microsoft Outlook, Microsoft Word, Microsoft Excel
PAPE’ MATERIAL HANDLING, INC. – SEATTLE, WA PARTS SALES SPECIALIST: Do you love working in a positive, high-energy environment? Do you love providing a great experience for customers? If you answered yes to t…
PAPE’ KENWORTH – DURHAM, CA SHIPPING & RECEIVING CLERK: Do you thrive in a busy environment? Do you love having a system to keep things clean and organized? If you answered yes, we want to hear from you! Pape…
Skills: Shipping and Receiving, Forklift Operation, Inventory Control, Order Processing, Customer Communication
DITCH WITCH WEST- PHOENIX, AZ HEAVY EQUIPMENT FIELD TECHNICIAN / MECHANIC: Do you love working on equipment and turning wrenches? Are you looking to grow your skills as a mechanic? Are you looking for not just another jo…
Skills: Heavy Equipment Diagnosis, Equipment Repair, Field Service, Customer Relations, Teamwork
DITCH WITCH WEST – PHOENIX, AZ ENTRY-LEVEL TECHNICIAN / MECHANIC: Do you love turning wrenches? Are you looking to further establish your career as a technician? Ditch Witch West, the premier capital equipment deal…
Skills: Troubleshooting, Diagnostics, Heavy Equipment Repair, Mechanical Repair, Diesel Technology
PAPE’ RENTS – FREMONT, CA RENTAL SUPERVISOR: Are you looking for a challenge? Do you enjoy leading a team and driving results? Do you enjoy providing a great experience for customers? If you answered yes to t…
Skills: Leadership, Budgeting, Staffing, Personnel Management, Microsoft Office
PAPE’ MACHINERY, INC. - AGRICULTURE & TURF DIVISION - MERRILL, OR SHOP MECHANIC: Are you passionate about working on heavy equipment and enjoy turning wrenches? Are you eager to expand your skills and advance your …
Skills: Small Engine Repair, Agricultural Equipment Maintenance, Electrical Systems Diagnosis, Hydraulic Systems Repair, Air Conditioning Systems
PAPE’ MACHINERY, INC. – CONSTRUCTION & FORESTRY DIVISION – REDDING, CA TERRITORY MANAGER: Do you love to compete? Are you driven to win? Do you like creating your own success and results? If you answere…
Skills: Sales, Customer Relations, Communication Skills, Microsoft Word, Microsoft Excel
DITCH WITCH WEST – PORTLAND, OR HEAVY EQUIPMENT SHOP TECHNICIAN / MECHANIC: Do you love working on equipment and turning wrenches? Are you looking to grow your skills as a mechanic? Are you looking for not just ano…
Skills: Heavy Equipment Repair, Diagnostics, Hydraulics, Electrical Components, Computer Knowledge
PAPE’ MACHINERY, INC. - AGRICULTURE & TURF DIVISION - EUGENE, OR SHOP MECHANIC: Are you passionate about working on heavy equipment and enjoy turning wrenches? Are you eager to expand your skills and advance your c…
Skills: Small Engine Repair, Agricultural Equipment Maintenance, Electrical Systems Diagnosis, Hydraulic Systems Repair, Air Conditioning Systems
PAPE’ MACHINERY, INC. – CONSTRUCTION & FORESTRY DIVISION – KENT, WA HEAVY EQUIPMENT SHOP TECHNICIAN / MECHANIC: Do you love working on equipment and turning wrenches? Are you looking to grow your skills…
PAPE’ MATERIAL HANDLING, INC. – BAKERSFIELD, CA FIELD TECHNICIAN: Do you love working on equipment and turning wrenches? Are you looking to grow your skills as a mechanic? Are you looking for not just another…
PAPE’ KENWORTH – MARYSVILLE, WA JOURNEYMAN TRUCK TECHNICIAN / MECHANIC – SWING SHIFT: Do you love working on equipment and turning wrenches? Are you looking to grow your skills as a mechanic? Are you lo…
Journeyman Truck Technician / Mechanic - Day Shift
Marysville, Washington, United States · On-site
$35/hr–$39/hr
Mid level
PAPE’ KENWORTH – MARYSVILLE, WA JOURNEYMAN TRUCK TECHNICIAN / MECHANIC – DAY SHIFT: Do you love working on equipment and turning wrenches? Are you looking to grow your skills as a mechanic? Are you look…
DITCH WITCH WEST – TUKWILA, WA SERVICE WRITER / ADVISOR: Do you love working with a wide variety of people, building relationships with customers, and solving problems? Can you adapt to changing priorities and bala…
Skills: Customer Relations, Communication Skills, Microsoft Outlook, Microsoft Word, Microsoft Excel
PAPE’ KENWORTH – MARYSVILLE, WA ADVANCED TRUCK TECHNICIAN / MECHANIC – SWING SHIFT: Do you love turning wrenches? Do you thrive on tackling complex diagnostics and leading others toward excellence? Are …
PAPE’ KENWORTH – MARYSVILLE, WA ADVANCED TRUCK TECHNICIAN / MECHANIC – DAY SHIFT: Do you love turning wrenches? Do you thrive on tackling complex diagnostics and leading others toward excellence? Are yo…
PAPE’ KENWORTH – ROSEBURG, OR SERVICE SUPERVISOR: Are you looking for a challenge? Do you enjoy leading a team and driving results? Do you enjoy providing a great experience for customers? If you answered yes…
Fairbanks North Star Borough, Alaska, United States · On-site
$25/hr–$28/hr
Mid level
PAPE’ KENWORTH- FAIRBANKS, AK BACK COUNTER PARTS SALES: Do you love working in a positive, high-energy environment? Do you enjoy being the go-to person? Do you love providing a great experience for customers? If yo…
Skills: Class 8 Truck Parts Knowledge, ECAT, Parts Sales, Customer Service, Problem Solving
Los Angeles County, California, United States · On-site
Mid level
PAPE’ MATERIAL HANDLING, INC. – LOS ANGELES & SAN GABRIEL, CA TERRITORY MANAGER – INDUSTRIAL CART SPECIALIST: Do you love to compete? Are you driven to win? Do you like creating your own success and res…
Skills: Sales, Material Handling Equipment, Customer Relations, Communication Skills, Microsoft Office
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$27/hr–$39/hr
Full-time
401(k) & Roth 401(k) Retirement Plans with Company Match, Medical Insurance, Dental Insurance, Vision Insurance, Prescription Insurance, Flexible Spending Accounts
Posted 25d ago
~40 hrs/week
Responsibilities
The Service Advisor manages the lifecycle of service and warranty work orders from opening to closing. They are responsible for overseeing shop workflow, checking in equipment for repair, and ensuring a high-quality customer experience.
Requirements
Candidates must be proficient in Microsoft Office and possess strong communication and customer relations skills. Ability to perform in a fast-paced environment is required, and mechanical aptitude is considered a plus.
Full job description
PAPE’ KENWORTH – MORGAN HILL, CA
SERVICE ADVISOR:
Do you love working with a wide variety of people, building relationships with customers, and solving problems? Can you adapt to changing priorities and balance several projects at once? If so, we want to hear from you!
Pape’ Kenworth, a premier medium and heavy-duty truck and equipment dealer in the West, is looking for a Service Advisor to join our team.
At Pape’, we invest in your growth. From robust training programs to continuous support, we equip our team members with the tools to succeed. In return for your hard work, we offer competitive compensation, exceptional benefits, and a strong work-life balance designed to support you and your family.
Make a difference. Grow your career. Join the Pape’ Team!
WHAT YOU’LL DO
As our Service Advisor, you will ensure that all service department work orders are opened, maintained, proofed, and closed in the most efficient way possible, all while ensuring you provide an excellent experience for our customers. Every day you will oversee service and warranty work orders, assist in shop workflow, check-in equipment for repair, and assist customers. To thrive in this role, you must love working in a team, be customer service focused, and have a winning attitude.
WHAT YOU NEED:
Familiarity with Outlook, Word, Excel, and the ability to learn new computer programs.
Excellent customer relations and communication skills.
Ability to perform at a high level in a fast-paced and team-oriented environment.
Mechanical aptitude is a plus.
Compensation: $27.20-39.44/hr (Depending on Experience)
Why work for Pape’:
Competitive pay based on your skills, training, and experience level.
Outstanding benefits including – 401(k) & Roth 401(k) Retirement Plans with Company Match; Medical, Dental, Vision and Prescription Insurance; Flexible Spending Accounts (Flex Plans); Life Insurance; Short- and Long-Term Disability Insurance; Employee Assistance Program; Online and Instructor-Led Training; Tuition Reimbursement for Training Programs.
Progressive Vacation Plans, Sick Leave & Paid Holidays – Members receive 80 hours of vacation (First year is prorated for new hires based on start date), 40 hours of Sick Leave, and 7 paid holidays each year. Pape’ vacation plans also have tiers based on your seniority, so as your seniority grows, your vacation time off does as well.
Advancement – Pape’ is a dynamic, growth-oriented organization with a focus on promoting from within.
Stability and reputation — Pape’ is a family-owned, fourth-generation company with over 160 locations, over 4,000 members and 85 plus years of experience. Pape’ is known for their stability, honesty and integrity.
Equipment – Pape’ has the largest equipment inventory in the West and an unparalleled parts inventory!
Employee impact – Enjoy an open-door policy where your voice will be heard and your opinions will matter.
Training – You will be provided with training and mentoring to prepare you for your role and continued learning to grow your skills.
The Pape’ Group maintains a drug-free workplace and as such, requires candidates to successfully pass a pre-employment drug test.
Related keywords
Service AdvisorHeavy-Duty TrucksEquipment DealerWarranty Work OrdersShop WorkflowCustomer ServiceMechanical AptitudeMedium-Duty TrucksKenworthAdministrative
Keeps You Moving®
As a fourth-generation, family-owned business with more than 160 locations and 4,000 employee members, Papé serves the capital equipment needs of the construction, forestry, agriculture, warehousing, material handling, and trucking industries throughout the West.
Papé is dedicated to keeping your equipment running. We accomplish this through a single, shared mission of providing consistent, quality customer service—coupled with a giant network of resourceful operations throughout Alaska, Hawaii, California, Idaho, Montana, Nevada, Arizona, Oregon, and Washington. That's what makes each Papé operation unique and that's why you can count on Papé.
We're always on the lookout for strong talent, so please check our Careers page to see current openings: https://www.pape.com/careers/
Follow us here too!
TikTok - @pape.group
Instagram - @pape.group
Facebook - /papegroup
YouTube - @papegroup
Offices: 355 Goodpasture Island Road, Eugene, Oregon 97401, US
Keeps You Moving®
As a fourth-generation, family-owned business with more than 160 locations and 4,000 employee members, Papé serves the capital equipment needs of the construction, forestry, agriculture, warehousing, material handling, and trucking industries throughout the West.
Papé is dedicated to keeping your equipment running. We accomplish this through a single, shared mission of providing consistent, quality customer service—coupled with a giant network of resourceful operations throughout Alaska, Hawaii, California, Idaho, Montana, Nevada, Arizona, Oregon, and Washington. That's what makes each Papé operation unique and that's why you can count on Papé.
We're always on the lookout for strong talent, so please check our Careers page to see current openings: https://www.pape.com/careers/
Follow us here too!
TikTok - @pape.group
Instagram - @pape.group
Facebook - /papegroup
YouTube - @papegroup
Offices: 355 Goodpasture Island Road, Eugene, Oregon 97401, US