Saint Louis Park, Minnesota, United States · On-site
$65k–$72k/yr
Mid level$100M raised
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Washington, District of Columbia, United States · On-site
$22/hr–$26/hr
Mid level$100M raised
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Lumberton, North Carolina, United States · On-site
Mid level$100M raised
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The General Manager oversees all bakery-cafe operations, including staffing, training, and performance management to ensure high quality and guest satisfaction. They are responsible for maintaining costs, inventory, and a safe workplace while fostering a culture of warmth and growth.
Requirements
Candidates should be at least 18 years old with preferred experience of 3+ years as a restaurant General Manager and a ServSafe certification. The role requires the ability to lift 25 pounds, stand for long periods, and work flexible hours including nights and weekends.
Full job description
General Manager
Lead with purpose. Grow with support. At Panera, our leaders are celebrated for bringing out the best in their teams. Enjoy great perks, a welcoming culture, and the opportunity to make a real impact—every day.
Get ready to rise and come join the fun where you will be a part of making the familiar fantastic! Because at Panera, the best thing of bread is sharing it!
Medical, dental, vision, life insurance, pet insurance & 401(k) with match available
Career advancement & leadership development opportunities
Tuition discounts
Perks & rewards for team members
Team member assistance program
And much, much more!
As a General Manager, you will lead a high-performing team and oversee the success of the beloved neighborhood bakery-cafe to sweet success. You will take full ownership of operations, make strategic decisions, create an environment where your team thrives, guests feel the Panera Warmth, and every shift is something to celebrate.
As a General Manager, at Panera, Your Role Includes:
Own all aspects of leading, the bakery-cafe team include planning and managing staffing needs, scheduling, people development, career development, performance management, training, and succession planning.
Hire, onboard, and train new team members while motivating, energizing, engaging, inspiring, and celebrating the entire team.
Manage team performance to ensure the bakery-cafe’s goals, operational and quality standards, and extraordinary guest service expectations are met.
Create subject matter experts within your bakery-cafe by developing managers on people processes and Panera’s Guiding Values & Behaviors.
Follow operational procedures designed to ensure your bakery-cafe successfully executes all company strategies and initiatives.
Make sure every guest is delighted by the quality of our food, service, and staff.
Build engaging relationships that lead to long-term, loyal guests.
Ensure team members follow company policies and procedures and comply with all federal, state and local regulations.
Responsible for maintaining a healthy and safe workplace for your team that meets Panera’s health, food, safety, and company culture standards.
Responsible for maintaining the bakery-cafe’s overall costs and inventory.
Help build our Culture of warmth, belonging, growth, and trust.
This Opportunity Is for You If:
Minimum age: 18 years of age.
3+ years of restaurant General Manager experience preferred.
ServSafe certification (or ability to achieve).
Any job offer for this position is conditional upon the results of a background check.
Proven ability to drive positive results through strong business acumen
Proven ability to run great shifts while directing, motivating, coaching and developing others in a fast-paced environment.
This role requires flexible hours including nights and weekends in a faced-paced environment with shifting priorities.
Any job offer for this position is conditional upon the results of a background check.
While performing this job, the General Manager role is regularly required to:
Ability to lift, carry, push, or pull objects 25 pounds.
Capability to stand and walk for up to 6 hours.
Must be able to clearly communicate and quickly understand guests and associates’ directions in a loud environment.
Be an ambassador of our Guiding Values and Behaviors by making people smile, learning and growing together, finding solutions and taking initiative, working (and winning) as a team, having fun and celebrating success, and seeing the best in others!
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Equal Opportunity Employer: Disabled/Veterans
Pay: $65,000 - $72,000
The actual pay offered will be determined by multiple factors, including but not limited to the candidate’s relevant experience, job-related knowledge, skills, and geographical location. Individual compensation decisions are dependent upon the facts and circumstances of each position and candidate.
Our first bakery-cafe opened in 1987, founded with a secret sourdough starter and the belief that the best part of bread is sharing it. That vision led to the invention of the Fast Casual category with Panera at the forefront, centered around our delicious menu of chef-curated recipes that are crafted with care by our team members. We make food that we are proud to serve our own families, from crave-worthy soups, salads and sandwiches to mac & cheese and sweets. Each recipe is filled with ingredients we feel good about and none of those we don't because we are committed to serving our guests food that feels good in the moment and long after. While our company is now more than 2,200 bakery-cafes strong, our values and belief in the lasting power of a great meal remain as strong as ever. Nothing beats breaking bread together.
We believe in serving delicious, freshly prepared food made with carefully selected ingredients that we are proud to serve our own families. Our menu, crafted by chefs and bakers, features classic, comforting dishes, each with an intriguing twist.
We’re also focused on improving quality and convenience. With investments in technology and operations, we offer omni-channel access to your Panera favorites – like mobile ordering, catering, and Rapid Pick-Up® for to-go orders, Curbside pick-up and delivery – all designed to make things easier for our guests.
Today, Panera operates as both Panera Bread® or Saint Louis Bread Co St. Louis Bread Company in 48 states, the District of Columbia and Canada. To find a location in your area, click here.
Panera Bread is privately held by JAB Holding Company. Panera Bread is part of Panera Brands, one of the largest fast casual restaurant platforms in the U.S., comprised of Panera Bread®, Caribou Coffee® and Einstein Bros.® Bagels.
Our first bakery-cafe opened in 1987, founded with a secret sourdough starter and the belief that the best part of bread is sharing it. That vision led to the invention of the Fast Casual category with Panera at the forefront, centered around our delicious menu of chef-curated recipes that are crafted with care by our team members. We make food that we are proud to serve our own families, from crave-worthy soups, salads and sandwiches to mac & cheese and sweets. Each recipe is filled with ingredients we feel good about and none of those we don't because we are committed to serving our guests food that feels good in the moment and long after. While our company is now more than 2,200 bakery-cafes strong, our values and belief in the lasting power of a great meal remain as strong as ever. Nothing beats breaking bread together.
We believe in serving delicious, freshly prepared food made with carefully selected ingredients that we are proud to serve our own families. Our menu, crafted by chefs and bakers, features classic, comforting dishes, each with an intriguing twist.
We’re also focused on improving quality and convenience. With investments in technology and operations, we offer omni-channel access to your Panera favorites – like mobile ordering, catering, and Rapid Pick-Up® for to-go orders, Curbside pick-up and delivery – all designed to make things easier for our guests.
Today, Panera operates as both Panera Bread® or Saint Louis Bread Co St. Louis Bread Company in 48 states, the District of Columbia and Canada. To find a location in your area, click here.
Panera Bread is privately held by JAB Holding Company. Panera Bread is part of Panera Brands, one of the largest fast casual restaurant platforms in the U.S., comprised of Panera Bread®, Caribou Coffee® and Einstein Bros.® Bagels.