Tallahassee, Florida, United States · On-site
$120k–$130k/yr
Owens & Minor is a global healthcare solutions company providing essential products, services and technology solutions that support care delivery in leading hospitals, health systems and research centers around the world…
Skills: Customer Segmentation, Profitability Analysis, Deal Desk Management, Total Cost of Ownership (TCO), Financial Acumen
Los Angeles, California, United States · On-site
$80k–$100k/yr
Owens & Minor is a global healthcare solutions company providing essential products, services and technology solutions that support care delivery in leading hospitals, health systems and research centers around the world…
Skills: Strategic Selling, Consultative Selling, Account Planning, Financial Acumen, Business Management
Mechanicsville, Virginia, United States · On-site
$75k–$85k/yr
Owens & Minor is a global healthcare solutions company providing essential products, services and technology solutions that support care delivery in leading hospitals, health systems and research centers around the world…
Skills: Executive Support, Calendar Management, Travel Coordination, Project Management, Microsoft Word
Mechanicsville, Virginia, United States · On-site
$110k–$120k/yr
Owens & Minor is a global healthcare solutions company providing essential products, services and technology solutions that support care delivery in leading hospitals, health systems and research centers around the world…
Skills: Commercial Strategy, Sales Operations, Financial Acumen, Structured Problem-Solving, Cross-functional Leadership
Tallahassee, Florida, United States · On-site
$110k–$120k/yr
Owens & Minor is a global healthcare solutions company providing essential products, services and technology solutions that support care delivery in leading hospitals, health systems and research centers around the world…
Skills: Sales Operations, Sales Analytics, Pipeline Analysis, Forecasting, KPI Reporting
Washington, District of Columbia, United States · On-site
$110k/yr
Owens & Minor is a global healthcare solutions company providing essential products, services and technology solutions that support care delivery in leading hospitals, health systems and research centers around the world…
Skills: Supply Chain Management, Warehouse Operations, Logistics, People Management, Financial Acumen
New York, New York, United States · Remote OK
$90k–$105k/yr
Owens & Minor is a global healthcare solutions company providing essential products, services and technology solutions that support care delivery in leading hospitals, health systems and research centers around the world…
Skills: Business Development, Relationship Management, Strategic Selling, Consultative Selling, CRM Software
Ontario, California, United States · On-site
Owens & Minor is a global healthcare solutions company providing essential products, services and technology solutions that support care delivery in leading hospitals, health systems and research centers around the world…
Skills: Voice Picking, Vision Picking, RF Scanner, Basic Math, Attention To Detail
Southaven, Mississippi, United States · On-site
Owens & Minor is a global healthcare solutions company providing essential products, services and technology solutions that support care delivery in leading hospitals, health systems and research centers around the world…
Skills: Inventory Control, Cycle Counting, RF Unit Operation, Reach Lift Operation, Order Picker Operation
Houston, Texas, United States · On-site
Owens & Minor is a global healthcare solutions company providing essential products, services and technology solutions that support care delivery in leading hospitals, health systems and research centers around the world…
Skills: Receiving, Picking, Sortation, Loading, RF Scanner
India · Remote OK
Owens & Minor is a global healthcare solutions company providing essential products, services and technology solutions that support care delivery in leading hospitals, health systems and research centers around the world…
Skills: Sap Security, Sap Grc, User Provisioning, Segregation Of Duties Analysis, Role Authorization
Des Moines, Iowa, United States · On-site
Owens & Minor is a global healthcare solutions company providing essential products, services and technology solutions that support care delivery in leading hospitals, health systems and research centers around the world…
Skills: Pallet Jack Operation, RF Scanner, Voice Pick Technology, Inventory Management, Loading and Unloading
Gainesville, Florida, United States · On-site
Owens & Minor is a global healthcare solutions company providing essential products, services and technology solutions that support care delivery in leading hospitals, health systems and research centers around the world…
Skills: Material Handling Equipment, RF Scanner, Voice Pick Technology, Inventory Management, Pallet Jack Operation
Richmond, Virginia, United States · Remote OK
$90k–$100k/yr
Owens & Minor is a global healthcare solutions company providing essential products, services and technology solutions that support care delivery in leading hospitals, health systems and research centers around the world…
Skills: Corporate Communications, Public Relations, Storytelling, Content Development, Stakeholder Management
Linwood, North Carolina, United States · On-site
Owens & Minor is a global healthcare solutions company providing essential products, services and technology solutions that support care delivery in leading hospitals, health systems and research centers around the world…
Skills: Machine Operation, Root Cause Assessment, Troubleshooting, Good Documentation Practices, Regulatory Compliance
Williamsburg County, South Carolina, United States · On-site
Owens & Minor is a global healthcare solutions company providing essential products, services and technology solutions that support care delivery in leading hospitals, health systems and research centers around the world…
Skills: Product Inspection, Data Analysis, Excel, ERP Systems, Quality Assurance
Richmond, Virginia, United States · Hybrid
$100k–$140k/yr
Owens & Minor is a global healthcare solutions company providing essential products, services and technology solutions that support care delivery in leading hospitals, health systems and research centers around the world…
Skills: Network Design, Supply Chain Analytics, Financial Modeling, Excel, Power BI
Alpharetta, Georgia, United States · Hybrid
$85k–$95k/yr
Owens & Minor is a global healthcare solutions company providing essential products, services and technology solutions that support care delivery in leading hospitals, health systems and research centers around the world…
Skills: Project Management, Analytical Skills, Communication Skills, Statistical Analysis, Medical Device Development
Richmond, Virginia, United States · Hybrid
$60k–$90k/yr
Owens & Minor is a global healthcare solutions company providing essential products, services and technology solutions that support care delivery in leading hospitals, health systems and research centers around the world…
Skills: Customer Implementation, Project Management, Supply Chain Analysis, Physical Inventory, Clinical Training
Charleston, West Virginia, United States · Remote OK
Owens & Minor is a global healthcare solutions company providing essential products, services and technology solutions that support care delivery in leading hospitals, health systems and research centers around the world…
Skills: SAP ABAP, SAP HANA, SAP BTP, SAP UI5/Fiori, SAP Integration Suite
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
This role manages customer profitability through segmentation and the execution of a deal desk to ensure margin discipline. It involves partnering with Sales, Pricing, and Marketing to translate customer challenges into quantified business outcomes.
Requires a bachelor's degree and 5-10+ years of management experience in strategic sales or customer success roles. Candidates must possess strong financial acumen and proficiency in PowerBI and Microsoft Office.
Owens & Minor is a global healthcare solutions company providing essential products, services and technology solutions that support care delivery in leading hospitals, health systems and research centers around the world. For over 140 years, Owens & Minor has delivered comfort and confidence behind the scenes, so healthcare stays at the forefront, helping to make each day better for the hospitals, healthcare partners, and communities we serve. Powered by more than 14,000 teammates worldwide, Owens & Minor exists because every day, everywhere, Life Takes Care™.
140+ years serving healthcare
Over 14,000 teammates worldwide
Serving healthcare partners in 80 countries
Manufacturing facilities in the U.S., Honduras, Mexico, Thailand and Ireland
40+ distribution centers
Portfolio of 300 propriety and branded product offerings
1,000 branded medical product suppliers
4,000 healthcare partners served
Comprehensive Healthcare Plan - Medical, dental, and vision plans start on day one of employment for full-time teammates.
Educational Assistance - We offer educational assistance to all eligible teammates enrolled in an approved, accredited collegiate program.
Employer-Paid Life Insurance and Disability - We offer employer-paid life insurance and disability coverage.
Voluntary Supplemental Programs – We offer additional options to secure your financial future including supplemental life, hospitalization, critical illness, and other insurance programs.
Support for your Growing Family – Adoption assistance, fertility benefits (in medical plan) and parental leave are available for teammates planning for a family.
Health Savings Account (HSA) and 401(k) - We offer these voluntary financial programs to help teammates prepare for their future, as well as other voluntary benefits.
Paid Leave - In addition to sick days and short-term leave, we offer holidays, vacation days, personal days, and additional types of leave – including parental leave.
Well-Being – Also included in our offering is a Teammate Assistance Program (TAP), Calm Health, Cancer Resources Services, and discount programs – all at no cost to you.
Job Description - The Customer Value Management role is the profitability and deal-governance engine of the commercial organization. This role carries two primarily responsibilities: 1. Customer profitability improvement through defining customer segmentation, sizing profitability levers, and running cadence that directs selling effort toward high-value opportunities while surfaces underperforming accounts for action; 2. Deal desk ownership from kickoff through contract signature, shifting the commercial narrative from unit cost to total cost of ownership, and enforcing pricing and margin discipline consistently across territories. The role partners with Sales, Pricing, Marketing, and Product to translate customer challenges into quantified business outcomes, ensuring growth and retention decisions are data-driven, margin-aware, and standardized across the field.
The anticipated salary range for this position is $120,000 - 130,000 annually plus 15% AIP eligibility. The actual compensation offered may vary based on job related factors such as experience, skills, education and location. The ideal candidate will reside in central or east coast of the US.
Outcomes/Measures of Success
Define consistent customer segmentation linked to actual vs potential margin dollars
Sizing profitability levers by customer and lever to ensure resourcing is prioritized accordingly
Standardized deal review aligned to deal narrative (shift from Unit Cost to TCO, for example) and profitability levers as a part of future/multi-year quota-setting across territories
Customer Profitability Improvement - % increase in EBITDA through strategic initiatives / improvements by customer, reduce # of negative EBTIDA customers, reduce variability within customer segments
Increase the amount of RFP $s won by starting earlier and managing renewal timelines more proactively
Decision Rights
Owns:
• Identifying and managing operational initiatives linked to margin improvement levers
• Deal Desk processes including kick-offs, deal reviews, submittals, through contract signature
• Margin lever reviews and monthly regional report-outs to identify performance trends, uncover margin improvement opportunities for underperforming accounts, and drive data-informed discussions on cost-benefit at the account level
Recommends:
• Expansion opportunities and risks from analytics and insights using dashboarding and tracking tools
• Review margin levers customer by customer against profitability standards/benchmarks and provide tactical recommendations
• Core QBR topics to discuss with narrative that aligns customer challenges into quantifiable business outcomes
• Advises regional sales leadership of customer opportunities
Informs:
Tracks and defines profit improvement metrics across customers and levers to inform sales and cross-functional leadership of impacts of customer strategies
Customer Quarterly or Monthly Business Reviews with data-driven insights and tracking against contractual commitments
Bachelor’s degree required with 5-10+ years of management experience in strategic sales or customer success/contract roles
Strong financial and analytical acumen
Experience leveraging reporting tools and dashboards to monitor performance, trends, and drive recommendations
Proven capability to design internal margin review frameworks with clear actions and objectives
Ability to manage long-term contract strategies while identifying risks and opportunities based on trends
Strong commercial mindset focus on profitability and value realization
Ability to lead a team with proactive mindset to focus on measurable financial outcomes cross-functionally
Proficiency in Microsoft Office (Excel, PowerPoint, Word) and PowerBI
Understanding of healthcare procurement processes and contracting preferred
Ability to travel (up to 20%)
#LI-ST1
If you feel this opportunity could be the next step in your career, we encourage you to apply. This position will accept applications on an ongoing basis.
Owens & Minor is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, sex, sexual orientation, genetic information, religion, disability, age, status as a veteran, or any other status prohibited by applicable national, federal, state or local law.
Owens & Minor is a global healthcare solutions company providing essential products, services and technology solutions that support care delivery in leading hospitals, health systems and research centers around the world. For over 140 years, Owens & Minor has delivered comfort and confidence behind the scenes so healthcare stays at the forefront, helping to make each day better for the hospitals, healthcare partners, and communities we serve. Powered by more than 14,000 teammates worldwide, Owens & Minor exists because every day, everywhere, Life Takes Care™
Offices: 10900 Nuckols Rd, Suite 400, Glen Allen, Virginia 23060, US
Owens & Minor is a global healthcare solutions company providing essential products, services and technology solutions that support care delivery in leading hospitals, health systems and research centers around the world. For over 140 years, Owens & Minor has delivered comfort and confidence behind the scenes so healthcare stays at the forefront, helping to make each day better for the hospitals, healthcare partners, and communities we serve. Powered by more than 14,000 teammates worldwide, Owens & Minor exists because every day, everywhere, Life Takes Care™
Offices: 10900 Nuckols Rd, Suite 400, Glen Allen, Virginia 23060, US
