Copenhagen, Capital Region of Denmark, Denmark · On-site
Diesel has long been a leading pioneer in denim and casual fashion, known for moving outside and ahead of trends in its industry. While retaining always its DNA, in recent years Diesel has evolved into the world of premi…
Skills: Client Relationship Management, Luxury Retail Sales, Storytelling, Cross Selling, CRM Initiatives
Aventura, Florida, United States · On-site
Diesel has long been a leading pioneer in denim and casual fashion, known for moving outside and ahead of trends in its industry. While retaining always its DNA, in recent years Diesel has evolved into the world of premi…
Skills: Store Management, Customer Service, Sales Performance, Staff Supervision, Inventory Management
Gahanna, Ohio, United States · On-site
$17/hr–$19/hr
Diesel has long been a leading pioneer in denim and casual fashion, known for moving outside and ahead of trends in its industry. While retaining always its DNA, in recent years Diesel has evolved into the world of premi…
Skills: Sales Leadership, Team Management, Customer Relationship Management, Visual Merchandising, Staff Training
Livermore, California, United States · On-site
$17/hr–$18/hr
Diesel has long been a leading pioneer in denim and casual fashion, known for moving outside and ahead of trends in its industry. While retaining always its DNA, in recent years Diesel has evolved into the world of premi…
Skills: Customer Service, Sales, Visual Merchandising, Omni Channel Service, Client Relationship Building
New York, New York, United States · On-site
$19/hr–$20/hr
Maison Margiela is a Paris-based fashion house founded in 1988 by Belgian designer Martin Margiela. Celebrating unconventional aesthetics and embracing the philosophy that fashion is an art of expression rather than a cu…
Skills: Retail Sales, Customer Service, Styling Advice, Client Relationship Management, Upselling
Breganze, Veneto, Italy · Hybrid
$42k–$48k/yr
Diesel has long been a leading pioneer in denim and casual fashion, known for moving outside and ahead of trends in its industry. While retaining always its DNA, in recent years Diesel has evolved into the world of premi…
Skills: Adobe Analytics, Google Analytics 4, Contentsquare, Data Visualization, Statistical Methods
Paris, Ile-de-France, France · On-site
Maison Margiela is a Paris-based fashion house founded in 1988 by Belgian designer Martin Margiela. Celebrating unconventional aesthetics and embracing the philosophy that fashion is an art of expression rather than a cu…
Skills: Showroom Coordination, Wholesale Campaign Management, Budget Management, SAP, Team Leadership
Milan, Lombardy, Italy · On-site
Maison Margiela is a Paris-based fashion house founded in 1988 by Belgian designer Martin Margiela. Celebrating unconventional aesthetics and embracing the philosophy that fashion is an art of expression rather than a cu…
Skills: Client Engagement, Sales Excellence, Customer Loyalty, Product Knowledge, Visual Merchandising
Madrid, Community of Madrid, Spain · On-site
Diesel has long been a leading pioneer in denim and casual fashion, known for moving outside and ahead of trends in its industry. While retaining always its DNA, in recent years Diesel has evolved into the world of premi…
Skills: Inventory Management, Stock Control, Omnichannel Sales Support, Digital Tool Proficiency, Organizational Skills
Ingolstadt, Bavaria, Germany · On-site
Wir sind auf der Suche nach einem erfahrenen Client Advisor (m/w/d) in Voll- oder Teilzeit für unseren Outlet Store in Ingolstadt. Ort: Ingolstadt Outlet Was wir Dir bieten: Unbefristeter Arbeitsvertrag mit 30 Tagen Urla…
Skills: Sales Consulting, Customer Service, Luxury Retail, Cashier Operations, Inventory Management
Riverside County, California, United States · On-site
$22/hr–$23/hr
THE FASHION INDUSTRY’S FASHION BRAND Since 1994, Marni has been recognized as the most artistic, color-savvy, life embracing, off-beat brand in the luxury segment A constant aspiration to surprise and delight and to exce…
Skills: Leadership, Communication, Interpersonal Skills, Luxury Product Knowledge, Customer Service
Riverside County, California, United States · On-site
$19/hr–$20/hr
THE FASHION INDUSTRY’S FASHION BRAND Since 1994, Marni has been recognized as the most artistic, color-savvy, life embracing, off-beat brand in the luxury segment A constant aspiration to surprise and delight and to exce…
Skills: Retail Sales, Customer Service, Styling Advice, Client Relationship Management, Upselling
Paris, Ile-de-France, France · On-site
Maison Margiela is a Paris-based fashion house founded in 1988 by Belgian designer Martin Margiela. Celebrating unconventional aesthetics and embracing the philosophy that fashion is an art of expression rather than a cu…
Skills: Archives Management, Art History, Fashion Heritage, Inventory Management, Historical Research
London, England, United Kingdom · On-site
$25k–$28k/yr
THE FASHION INDUSTRY’S FASHION BRAND Since 1994, Marni has been recognized as the most artistic, color-savvy, life embracing, off-beat brand in the luxury segment A constant aspiration to surprise and delight and to exce…
Skills: Luxury Retail Sales, Client Relationship Management, Storytelling, Cross-selling, CRM Initiatives
London, England, United Kingdom · On-site
$25k–$28k/yr
THE FASHION INDUSTRY’S FASHION BRAND Since 1994, Marni has been recognized as the most artistic, color-savvy, life embracing, off-beat brand in the luxury segment A constant aspiration to surprise and delight and to exce…
Skills: Luxury Retail Sales, Client Relationship Management, CRM, Storytelling, Cross-selling
Costa Mesa, California, United States · On-site
$18/hr–$19/hr
THE FASHION INDUSTRY’S FASHION BRAND Since 1994, Marni has been recognized as the most artistic, color-savvy, life embracing, off-beat brand in the luxury segment A constant aspiration to surprise and delight and to exce…
Skills: Retail Experience, Communication, Storytelling, Sales, Customer Service
Poulsbo, Washington, United States · On-site
$19/hr–$21/hr
Jil Sander is an international luxury brand led by design, quality and functionality. Progressive and experimental, it delivers an enduring wardrobe for women and men fusing elements from different genres, in a play of c…
Skills: Retail Experience, Communication, Storytelling, Sales Strategy, Customer Service
London, England, United Kingdom · On-site
Diesel has long been a leading pioneer in denim and casual fashion, known for moving outside and ahead of trends in its industry. While retaining always its DNA, in recent years Diesel has evolved into the world of premi…
Skills: End To End Payroll, ADP Ihcm2, Excel, Statutory Reporting, Benefits Administration
Dallas, Texas, United States · On-site
THE FASHION INDUSTRY’S FASHION BRAND Since 1994, Marni has been recognized as the most artistic, color-savvy, life embracing, off-beat brand in the luxury segment A constant aspiration to surprise and delight and to exce…
Skills: Luxury Sales, Clienteling, Customer Service, Product Knowledge, Relationship Building
Milan, Lombardy, Italy · Hybrid
$30k–$35k/yr
Gruppo OTB OTB è il gruppo internazionale di moda a cui fanno capo i marchi iconici e anticonvenzionali Diesel, Jil Sander, Maison Margiela, Marni e Viktor&Rolf. OTB controlla anche le aziende Staff International e Brave…
Skills: Treasury Management, Cash Flow Forecasting, Financial Planning, Liquidity Management, Financial Reporting
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Provide an exceptional in-store experience by building authentic client relationships and utilizing storytelling to drive sales. Manage shop floor operations, visual displays, and payment processes while achieving individual and team KPIs.
Requires previous experience in sales, preferably within structured luxury fashion or retail environments. Candidates must possess strong communication skills, a commercial mindset, and a passion for the luxury sector.
Diesel has long been a leading pioneer in denim and casual fashion, known for moving outside and ahead of trends in its industry. While retaining always its DNA, in recent years Diesel has evolved into the world of premium casual wear, becoming a true alternative to the established luxury market. Diesel is a truly worldwide organization. It is present in more than 80 countries with 5,000 points of sale, including more than 400 company owned stores.
Key Responsibilities
• Act and think first of the client and their experience, you have an in-depth knowledge of the desires, needs and expectations of clients
• Welcome and assist each client providing an excellent in-store experience at all times
• Be a master at storytelling and at the art of asking engaging questions
• Create a long-term authentic bond with clients by making them feel the experience is truly about them
• Deal effectively with customer complaints by liaising with the line manager when necessary.
• Demonstrate active leadership on the selling floor, to drive individual and team objectives and be accountable for sales results
• Be proactively engaged in cross selling with all Departments and maximizes sales opportunity in order to achieve individual sales target and KPIs.
• Prove Brand and product knowledge
• Manage payment operations including return, refund, remote sales, tax-free in a punctual and accurate manner
• Ensure and maintain the shop floor and visual display high standard, complying with
• Company operational guidelines and stock procedures.
• Contribute to ensure a high level of security and is attentive to prevent product thefts, including tagging garments and merchandise on the floor
• Think innovatively about how we can improve and generate new ways, be up-to-date with new fashion trends and competitors
• Develop and nurture meaningful and loyal client relationships through personal connections and CRM initiatives
• Manage and drive sales by understanding client desires and create a hand-crafted experience for the client to achieve the best sales performance
You
• Caring, authentic, passionate trusted client advisor: an intuitive sales associate with
• a passion for style
• A powerful communicator, handling clients with personal care and empathy and putting the client at the center of every decision
• Courageous with ideas and innovative in your approach, always ready to grow and learn
Key Requirements
• Previous experience in sales roles; Experience in structured Fashion Luxury/Retail
• Companies is a plus;
• Passionate in Retail , Client service and commercial mindset;
• Excellent understanding of the luxury sector and product sensitivity;
• Strong communication skills ;
• Willingness evolve in the organization, willingness to relocate is a plus;
• Digitally aware and open to new ways of working
#LI-AR #DSL
OTB is an international fashion group, powering a range of global, unconventional brands, including Diesel, Jil Sander, Maison Margiela, Marni, and Viktor&Rolf. The group also controls the Staff International and Brave Kid companies, and holds a stake in L.A. brand Amiri. OTB embodies the brave, innovative and unapologetic spirit and vision of its founder and chairman Renzo Rosso, who disrupted the world of fashion with an open-minded, highly creative mentality, aimed at “building not the biggest, but the most alternative fashion group,” as he stated. As its name suggests, - OTB stands for “Only The Brave” - the group pushes boundaries and challenges established rules to re-define the world of fashion and lifestyle, by fostering the creativity of international talents. Through its know-how and state-of-the-art facilities, the group supports the brands in its portfolio in the development of authentic, individual concepts and sustainable, successful businesses. Embracing consumer-centric digital innovation and advanced technologies, OTB transforms ideas into distinctive and responsible creations targeting unconventional, forward-thinking individuals.
Offices: Via dell'Industria, 2, Breganze, VI 36042, IT
OTB is an international fashion group, powering a range of global, unconventional brands, including Diesel, Jil Sander, Maison Margiela, Marni, and Viktor&Rolf. The group also controls the Staff International and Brave Kid companies, and holds a stake in L.A. brand Amiri. OTB embodies the brave, innovative and unapologetic spirit and vision of its founder and chairman Renzo Rosso, who disrupted the world of fashion with an open-minded, highly creative mentality, aimed at “building not the biggest, but the most alternative fashion group,” as he stated. As its name suggests, - OTB stands for “Only The Brave” - the group pushes boundaries and challenges established rules to re-define the world of fashion and lifestyle, by fostering the creativity of international talents. Through its know-how and state-of-the-art facilities, the group supports the brands in its portfolio in the development of authentic, individual concepts and sustainable, successful businesses. Embracing consumer-centric digital innovation and advanced technologies, OTB transforms ideas into distinctive and responsible creations targeting unconventional, forward-thinking individuals.
Offices: Via dell'Industria, 2, Breganze, VI 36042, IT
