Senior Solution Engineer - Benelux (m/f/x) Department: Product Management - Rollout Employment Type: Permanent - Full Time Location: Amsterdam Description As Senior Solution Engineer with a country focus, you are osapien…
Senior Solution Engineer - Spain (m/f/x) Department: Product Management - Rollout Employment Type: Permanent - Full Time Location: Madrid Description As Senior Solution Engineer with a country focus, you are osapiens’ te…
Senior Solution Engineer - Italy (m/f/x) Department: Product Management - Rollout Employment Type: Permanent - Full Time Location: Milano Description As Senior Solution Engineer with a country focus, you are osapiens’ te…
Senior Solution Engineer - France (m/f/x) Department: Product Management - Rollout Employment Type: Permanent - Full Time Location: Paris Description As Senior Solution Engineer with a country focus, you are osapiens’ te…
Senior Solution Engineer - UKI (m/f/x) Department: Product Management - Rollout Employment Type: Permanent - Full Time Location: London Description As Senior Solution Engineer with a country focus, you are osapiens’ tech…
Skills: Solution Engineering, Presales, Enterprise SaaS, REST APIs, SAP Integration
Internship: Management Associate — Data Science & Digital Customer Experience Design (m/f/x)
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Full-time, Temporary
bachelor degree
Purpose-driven mission, Collaborative teamwork, Open communication culture, Hybrid work options, Personal and professional growth, Team events and outings
Posted 19d ago
~40 hrs/week
Responsibilities
The role involves modeling customer journeys and building data models to track adoption KPIs and identify risks. You will design and iterate digital customer interventions, such as automated email sequences and in-app nudges, to improve customer experience.
Requirements
Candidates should be top students in Computer Science, Data Science, Mathematics, Physics, or Business Informatics with proficiency in SQL and Python. Experience with modern data stacks like Snowflake and dbt, as well as AI-native tools, is expected.
Full job description
Internship: Management Associate — Data Science & Digital Customer Experience Design (m/f/x)
Department: Customer Experience
Employment Type: Fixed Term - Full Time
Location: Mannheim
Compensation: €2,410 / month
Description
This is the 5-6 months internship alternative for someone who would otherwise land at a top tech company, in quant trading, or in the analytics arm of a top consultancy (BCG X, McKinsey QuantumBlack) — but would rather work on a real B2B product with measurable customer impact than on synthetic take-home cases or slides for the partner round. We manage ~2,500 customers across 20 products — manual scaling doesn’t work. You help build the data and experimentation logic that underpins our CX operating model.
Your Responsibilities
You model the customer journey per HUB product from onboarding to renewal and translate it into a clean data and event structure.
You define adoption KPIs per product and build the data models in Planhat and our BI stack so that risks and opportunities become objectively visible.
You design, build, and iterate digital customer interventions: trigger-based email sequences, in-app nudges, automated health checks — and measure impact rather than gut feeling.
You work directly with Customer Operations, Product Experts, and our Technical Infrastructure team — you understand the data layer and manipulate it cleanly yourself.
You formulate hypotheses, design experiments, and deliver recommendations — no hand-holding by a senior.
Your Experience
Top student in Computer Science, Data Science, Mathematics, Physics, Business Informatics — performance before profile.
SQL and Python are standard tools, not a learning objective; dbt, Snowflake, Looker, or equivalent are not new territory.
Genuine business interest: KPIs are a lever for you, not an obligation. You understand why a 5% move in the activation-rate KPI is worth more than an elegant model without an audience.
AI-native: you build with Cursor/Claude/Copilot, automate in n8n or similar, and think lifecycle logic in pipelines, not in slides.
Excellent work as the standard — no half-baked notebooks, no “I actually wanted to validate that still”.
Join us for this and more...
A purpose-driven mission tackling complex sustainability challenges while working alongside global industry pioneers at a fast-growing unicorn company
Room for creativity through collaborative teamwork and an open communication culture
Flexibility and team bonding with our hybrid work options
Fuel for your growth journey, both personally and professionally
Fun team events and outings with our global teams
And, of course, free drinks and snacks
Related keywords
Data ScienceDigital Customer ExperienceB2B ProductPlanhatBI StackCursorClaudeCopilotN8nPipelinesCustomer SuccessSustainabilityUnicorn CompanyEvent StructureActivation-rate KPI
osapiens – one platform for sustainable growth
osapiens develops software that empowers companies to drive sustainable growth across their entire value chain.
The osapiens HUB, a multi-tenant hyperscaler platform designed to enable cross-company collaboration and AI-automation, combines over 25 solutions in two categories: Transparency solutions enable companies to report on financial and non-financial data, manage supply chains, mitigate risk of all kinds (including cyber-risks and trade- and geo-political risks), and ensure compliance with product, reporting and supply chain regulations. Efficiency solutions enable AI-driven supplier collaboration, maintenance, service, and distribution processes to improve operational performance and strengthen competitiveness.
osapiens was founded in 2018. Headquartered in Mannheim, Germany, with offices across Europe and the United States, the company works with an international team of over 550 employees. It supports more than 2,500 customers worldwide, from SMEs to global enterprises across industries.
Offices: Julius-Hatry-Straße 1, Mannheim, Baden-Württemberg 68163, DE
osapiens – one platform for sustainable growth
osapiens develops software that empowers companies to drive sustainable growth across their entire value chain.
The osapiens HUB, a multi-tenant hyperscaler platform designed to enable cross-company collaboration and AI-automation, combines over 25 solutions in two categories: Transparency solutions enable companies to report on financial and non-financial data, manage supply chains, mitigate risk of all kinds (including cyber-risks and trade- and geo-political risks), and ensure compliance with product, reporting and supply chain regulations. Efficiency solutions enable AI-driven supplier collaboration, maintenance, service, and distribution processes to improve operational performance and strengthen competitiveness.
osapiens was founded in 2018. Headquartered in Mannheim, Germany, with offices across Europe and the United States, the company works with an international team of over 550 employees. It supports more than 2,500 customers worldwide, from SMEs to global enterprises across industries.
Offices: Julius-Hatry-Straße 1, Mannheim, Baden-Württemberg 68163, DE