Charlotte, North Carolina, United States · On-site
Omni Charlotte Hotel The Omni Charlotte Hotel welcomes you with refined comfort and the warmth of true North Carolina hospitality. Perfectly situated in the heart of Charlotte’s financial district, this AAA Four-Di…
Skills: Customer Service, Communication Skills, Fine Dining Service, Food And Beverage Knowledge, Micros Computer System
Tallahassee, Florida, United States · On-site
Omni Orlando at ChampionsGate The Omni Orlando Resort at ChampionsGate is surrounded by 36 holes of championship Orlando golf and 15 acres of recreation, this four-diamond resort is one of the nation's premier golf, meet…
Skills: Reservations management, Front office operations, Customer service, Inventory control, Cash handling
Fort Lauderdale, Florida, United States · On-site
Omni Fort Lauderdale Hotel The Omni Ft. Lauderdale Hotel is a 29-story hotel, located at 1950 Eisenhower Blvd, and connected directly to the Broward County Convention. The property offers 801 guest rooms and suites, mult…
Skills: Culinary production, Italian cuisine, Grilling techniques, Food preparation, Sanitation awareness
Fort Lauderdale, Florida, United States · On-site
Omni Fort Lauderdale Hotel The Omni Ft. Lauderdale Hotel is a 29-story hotel, located at 1950 Eisenhower Blvd, and connected directly to the Broward County Convention. The property offers 801 guest rooms and suites, mult…
Skills: Customer service, Suggestive selling, Cash handling, Micros system, Wine knowledge
Fort Lauderdale, Florida, United States · On-site
Omni Fort Lauderdale Hotel The Omni Ft. Lauderdale Hotel is a 29-story hotel, located at 1950 Eisenhower Blvd, and connected directly to the Broward County Convention. The property offers 801 guest rooms and suites, mult…
Skills: Dishwashing, Sanitation, Kitchen maintenance, Chemical safety, Floor maintenance
Pittsburgh, Pennsylvania, United States · On-site
$23/hr–$23/hr
Omni William Penn Hotel Since 1916, the Omni William Penn Hotel has been a landmark of elegance in downtown Pittsburgh. Over the years, we’ve welcomed movie stars, politicians, world leaders, professional athletes,…
Skills: Preventive maintenance, HVAC operation, Electrical wiring, Plumbing, Audio sound equipment setup
Fort Lauderdale, Florida, United States · On-site
Omni Fort Lauderdale Hotel The Omni Ft. Lauderdale Hotel is a 29-story hotel, located at 1950 Eisenhower Blvd, and connected directly to the Broward County Convention. The property offers 801 guest rooms and suites, mult…
Skills: Guest Service, Reservation Management, Communication, Multitasking, Organization
Hot Springs, Virginia, United States · On-site
The Omni Homestead Resort & Spa The Omni Homestead Resort & Spa has been delighting vacationers - including 24 U.S. Presidents - for over 250 years. A recently completed $170 million dollar renovation restored the histor…
Skills: Hospitality management, Staff scheduling, Payroll management, Guest relations, Inventory management
Asheville, North Carolina, United States · On-site
Omni Grove Park Inn & Spa The AAA Four-Diamond Omni Grove Park Inn & Spa is noted for understated elegance and southern charm; ten U.S. Presidents and countless luminaries from the worlds of art, entertainment, sports an…
Skills: Spa operations, Staff supervision, Guest service, Scheduling, Conflict resolution
Fort Lauderdale, Florida, United States · On-site
Omni Fort Lauderdale Hotel The Omni Ft. Lauderdale Hotel is a 29-story hotel, located at 1950 Eisenhower Blvd, and connected directly to the Broward County Convention. The property offers 801 guest rooms and suites, mult…
Skills: Customer service, Food service support, Barback support, Table maintenance, Sanitization
Richmond, Virginia, United States · On-site
Omni Richmond Hotel Ideally located in the heart of everything that makes Richmond a unique and special destination, the Omni Richmond Hotel is known for refined Southern hospitality in an elegant and relaxing setting. N…
Skills: Customer service, Food service, Menu knowledge, Beverage knowledge, Cash handling
Bedford, Pennsylvania, United States · On-site
Omni Bedford Springs Resort & Spa Join a team where hospitality isn’t just what we do; it’s who we are. At Omni Bedford Springs Resort & Spa, we believe our associates are the heart of our success. Here, you&…
Skills: Customer service, Cash handling, Communication, Food handling, Inventory management
Fort Lauderdale, Florida, United States · On-site
Omni Fort Lauderdale Hotel The Omni Ft. Lauderdale Hotel is a 29-story hotel, located at 1950 Eisenhower Blvd, and connected directly to the Broward County Convention. The property offers 801 guest rooms and suites, mult…
Skills: Culinary production, Food preparation, Menu development, Italian cuisine, Grilling
Paradise Valley, Arizona, United States · On-site
Omni Scottsdale Resort & Spa at Montelucia Nestled at the base of Camelback Mountain in Paradise Valley, Omni Scottsdale Resort & Spa at Montelucia is inspired by the rich heritage of Morocco and Southern Spain. The reso…
Skills: Coordination, Dispatching, Communication, Computer Skills, Basic Computation
Paradise Valley, Arizona, United States · On-site
Omni Scottsdale Resort & Spa at Montelucia Nestled at the base of Camelback Mountain in Paradise Valley, Omni Scottsdale Resort & Spa at Montelucia is inspired by the rich heritage of Morocco and Southern Spain. The reso…
Skills: Culinary Operations, Banquet Management, Menu Execution, Food Safety, Staff Training
Carlsbad, California, United States · On-site
$26/hr–$26/hr
Omni La Costa Resort & Spa Nestled among the beautiful coastal foothills of Carlsbad, CA, Omni La Costa Resort & Spa is a destination where timeless luxury meets modern wellness. Home to the award-winning Spa at La Costa…
Skills: Bakery Production, Knife Handling, Food Safety, Sanitation, Cake Decorating
Los Angeles, California, United States · On-site
Omni Los Angeles Hotel From sunny beaches to world-class entertainment, the city of Los Angeles is a great place to live, work and play. The four-diamond Omni Los Angeles Hotel is located in downtown’s cultural dis…
Skills: Commercial Painting, Wallpapering, Plastering, Surface Repair, Spraying
Tempe, Arizona, United States · On-site
Omni Tempe Hotel at ASU Located at the corner of University and Mill, Omni Tempe Hotel at ASU sits at the center of Tempe’s energy, creativity, and growth. As the flagship hotel of the city’s revitalized down…
Skills: Guest Relations, Reservation Management, Customer Service, Problem Solving, Communication Skills
Rancho Mirage, California, United States · On-site
$23/hr–$23/hr
Omni Rancho Las Palmas Resort & Spa The 444-room Rancho Las Palmas Resort & Spa is classic Rancho Mirage re-imagined for the 21st-century traveler. Our luxurious Palm Springs hotel rooms surround you in Spanish Colonial-…
Skills: Coordination, Dispatching, Communication, Computer Skills, Basic Computation
Tempe, Arizona, United States · On-site
Omni Tempe Hotel at ASU Located at the corner of University and Mill, Omni Tempe Hotel at ASU sits at the center of Tempe’s energy, creativity, and growth. As the flagship hotel of the city’s revitalized down…
Skills: Guest Relations, Reservation Management, Customer Service, Problem Solving, Communication Skills
Charlotte, North Carolina, United States • On-site
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
The server is responsible for taking guest orders via telephone and delivering food to rooms while maintaining high-quality service standards. They must also manage station set-up, process payments, and ensure guest satisfaction throughout the dining experience.
Candidates should possess strong communication skills and a professional demeanor. Prior experience in fine dining or hospitality food and beverage environments is desired.
Omni Charlotte Hotel
The Omni Charlotte Hotel welcomes you with refined comfort and the warmth of true North Carolina hospitality. Perfectly situated in the heart of Charlotte’s financial district, this AAA Four-Diamond hotel offers both exceptional convenience for business travelers and easy access to the city’s top attractions. Connected to 12 city blocks through an enclosed sky bridge, the hotel places you just steps away from the Blumenthal Performing Arts Center, Discovery Place, the Charlotte Convention Center, and the vibrant EpiCentre entertainment district.
At the Omni Charlotte Hotel, our associates thrive in a dynamic, supportive environment that fosters growth, mentorship, and pride in delivering exceptional service. We are guided each day by a culture of respect, gratitude, and empowerment. If you’re a friendly, motivated individual with a passion for creating memorable guest experiences, the Omni Charlotte Hotel could be the perfect place for you.
BASIC PURPOSE
Responsible for providing and maintaining high quality service standards and providing unique, memorable experiences for our guests through In-Room Dining Service, including telephone order taking, food deliveries and set up.
QUALIFICATIONS (Education, Knowledge, Training, & Work Experience)
Strong communication skills.
Maintain a professional business appearance, attitude, and performance.
Prior fine dining or hospitality food & beverage experience is desired.
Customer service experience desired.
ESSENTIAL FUNCTIONS
Ensure that Four Diamond standards and a consistent level of guest satisfaction are met.
Provide unique, authentic and memorable experiences for all dining guests.
Knowledge of the menu offered and ability to explain the items on the menu.
Answer phone within 3 rings, follow phone etiquette and input orders into Micros.
Complete paperwork, ensure tickets are correct and closed out proerly and drop cash after each scheduled shift.
Deliver food based on steps of service.
Be pleasant, smile and greet all guests, using surnames when obtained.
Be thoroughly familiar with responsibilities of IRD server.
Be thoroughly familiar with F&B menus and available promotions and options.
Station set-up and break-down, walk guest floors for trays in hallways and side-work.
Perform any other duties as assigned by Outlets Management.
Have knowledge of fine dining service.
Follow all company policies and procedures; ensure clean uniform and professional personal appearance; maintain confidentiality of proprietary information; protect company assets.
Assist where needed within F&B.
ENVIRONMENT and POSITION ANALYSIS
Move, bend, lift, carry, objects weighing up to 25 pounds and push, pull, and place objects weighing up to 40 pounds without assistance. Stand or walk for an extended period or for an entire work shift. Exposure to cleaning chemicals and food/beverage items.
TOOLS/EQUIPMENT
Micros computer system & printer, telephone, IRD carts/hot boxes, toaster, serving trays and dining items (plates, utensils, etc).
Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:
Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: [email protected].
Omni Hotels and Resorts creates genuine, authentic guest experiences at 50 distinctive luxury hotels and resorts in leading business gateways and leisure destinations across North America. From exceptional golf and spa retreats to dynamic business settings, each Omni Hotel and Resort showcases the local flavor of the destination while featuring four-diamond services, signature restaurants, Wi-Fi connectivity and unique wellness options. Known for its award-winning, personalized service, Omni Hotels leaves a lasting impression with every customer interaction, with a heightened level of recognition and rewards delivered through its Select Guest loyalty program and the company's "Power of One" associate empowerment program.
Offices: 4001 Maple Ave, Dallas, TX 75219, US
Omni Hotels and Resorts creates genuine, authentic guest experiences at 50 distinctive luxury hotels and resorts in leading business gateways and leisure destinations across North America. From exceptional golf and spa retreats to dynamic business settings, each Omni Hotel and Resort showcases the local flavor of the destination while featuring four-diamond services, signature restaurants, Wi-Fi connectivity and unique wellness options. Known for its award-winning, personalized service, Omni Hotels leaves a lasting impression with every customer interaction, with a heightened level of recognition and rewards delivered through its Select Guest loyalty program and the company's "Power of One" associate empowerment program.
Offices: 4001 Maple Ave, Dallas, TX 75219, US
