Knoxville, Tennessee, United States · On-site
Job DetailsJob Location: Knoxville, TN 37902Position Details: As the first point of contact for our guests, you will be responsible for providing a welcoming and professional service at all times. You will be tasked with…
Skills: Guest services, Night audit, Front desk operations, Conflict resolution, Communication
Atlanta, Georgia, United States · On-site
Job DetailsJob Location: Atlanta, GA 30306We are seeking an Executive Chef to lead the culinary team, develop innovative menus, and ensure the highest standards of food quality and presentation. The ideal candidate is cr…
Skills: Menu development, Culinary leadership, Food cost control, Staff training, Kitchen management
Oxford, Mississippi, United States · On-site
$70k–$80k/yr
Job DetailsJob Location: Oxford, MS 38655Salary Range: $70,000.00 - $80,000.00 SalaryPosition Details: The Food & Beverage Directoor will provide functional leadership for the restaurant and bars. They will be directly r…
Skills: Food and beverage management, Staff supervision, Menu development, Marketing strategies, Inventory management
Clarksville, Tennessee, United States · On-site
Job DetailsLevel: EntryJob Location: Clarksville, TN 37040Position Type: Full TimeJob Category: Customer ServicePosition Details: As the Night Auditor, you will be responsible for overseeing the hotel's front desk operat…
Skills: Night auditing, Front desk operations, Customer service, Financial reconciliation, Property management systems
Sarasota, Florida, United States · On-site
$19/hr–$21/hr
Job DetailsJob Location: Sarasota, FL 34236Salary Range: $19.00 - $21.00 HourlyWe are seeking a Food & Beverage Supervisor to oversee daily operations, support staff, and ensure an exceptional guest experience. The ideal…
Skills: Supervisory Skills, Leadership, Customer Service, Time Management, Organizational Skills
Oxford, Mississippi, United States · On-site
Job DetailsJob Location: Oxford, MS 38655Position Details: Servers at the Oliver Hospitality Management portfolio properties F&B outlets will deliver unparalleled guest service. Your responsibilities will include but are…
Skills: Guest Service, Order Taking, Hospitality, Menu Knowledge, Payment Processing
Oxford, Mississippi, United States · On-site
Job DetailsJob Location: Oxford, MS 38655Position Details: Bartenders Servers at the Oliver Hospitality Management portfolio properties F&B outlets will deliver unparalleled guest service. Your responsibilities will incl…
Skills: Cocktail Crafting, Beverage Service, Guest Relations, Drink Construction, Product Knowledge
Sarasota, Florida, United States · On-site
Job DetailsJob Location: Sarasota, FL 34236We are seeking a Dishwasher to support our culinary team by maintaining a clean, organized, and efficient kitchen environment. The ideal candidate is reliable, hardworking, and …
Skills: Dishwashing, Kitchen Cleaning, Sanitization, Time Management, Hospitality
Oxford, Mississippi, United States · On-site
$13/hr–$15/hr
Job DetailsLevel: EntryJob Location: Oxford, MS 38655Position Type: Full-Time/Part-TimeEducation Level: NoneSalary Range: $13.00 - $15.00 HourlyJob Shift: AnyJob Category: Skilled Labor - TradesJob Description A Steward …
Skills: Cleanliness, Sanitation, Waste Management, Physical Stamina, Work Ethic
Oxford, Mississippi, United States · On-site
$2/hr–$2/hr
Job DetailsLevel: EntryJob Location: Oxford, MS 38655Position Type: Full-Time/Part-TimeEducation Level: NoneSalary Range: $2.13 - $2.15Job Shift: AnyJob Category: Restaurant - Food ServicePosition Details: Servers at the…
Skills: Guest Service, Order Taking, Hospitality, Menu Knowledge, Payment Processing
Sarasota, Florida, United States · On-site
Job DetailsJob Location: Sarasota, FL 34236We are seeking a Line Cook to prepare high-quality dishes and support daily kitchen operations. The ideal candidate is skilled, dependable, and passionate about delivering consi…
Skills: Food Preparation, Grilling, Broiling, Sautéing, Kitchen Equipment Operation
Oxford, Mississippi, United States · On-site
$22/hr–$25/hr
Job DetailsJob Location: Oxford, MS 38655Salary Range: $22.00 - $25.00 HourlyThe Oliver Hotel’s Property Maintenance undertakes the responsibility of preserving the building’s overall operational condition an…
Skills: Painting, Plumbing, Drywall Installation, Carpentry, Electrical Maintenance
Oxford, Mississippi, United States · On-site
$17/hr–$19/hr
Job DetailsLevel: EntryJob Location: Oxford, MS 38655Position Type: Full-Time/Part-TimeEducation Level: NoneSalary Range: $17.00 - $19.00Travel Percentage: NoneJob Shift: DayJob Category: Skilled Labor - TradesLine Cook …
Skills: Recipe Following, Station Management, Plating, Food Quality Monitoring, Sanitation Protocols
Knoxville, Tennessee, United States · On-site
$65k–$80k/yr
Job DetailsJob Location: Knoxville, TN 37902Salary Range: $75,000.00 - $85,000.00 SalaryPosition Details: The Food & Beverage Director will provide functional leadership for the restaurant and bars. They will be directly…
Skills: F&B Management, Budgeting, Forecasting, Staff Supervision, Menu Development
Atlanta, Georgia, United States · On-site
$16/hr–$19/hr
Job DetailsLevel: ExperiencedJob Location: Atlanta, GA 30306Position Type: Full TimeSalary Range: $16.00 - $19.00 HourlyJob Shift: DayJob Category: Hospitality - HotelPosition Details: We are looking for an experienced l…
Skills: Pastry Plating, Food Decoration, Sanitation Principles, Baking Techniques, Food Preparation
Atlanta, Georgia, United States · On-site
$17/hr–$22/hr
Job DetailsLevel: ExperiencedJob Location: Atlanta, GA 30306Position Type: Full TimeSalary Range: $17.00 - $22.00 HourlyJob Shift: DayJob Category: Hospitality - HotelPosition Details: Our team is looking for an experien…
Skills: Poaching, Braising, Roasting, Charbroiling, Sautéing
Clarksville, Tennessee, United States · On-site
$15/hr–$22/hr
Job DetailsLevel: ExperiencedJob Location: Clarksville, TN 37040Position Type: Full TimeEducation Level: Not SpecifiedSalary Range: $18.00 - $22.00 HourlyJob Shift: AnyJob Category: EngineeringPosition Details: The Hotel…
Skills: Painting, Plumbing, Drywall Installation, Carpentry, Electrical Maintenance
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The Night Auditor is responsible for managing guest check-ins, check-outs, and inquiries while maintaining lobby cleanliness and providing service recovery. Additionally, the role involves performing end-of-day financial audits, reconciling third-party reservations, and generating daily operational reports.
Candidates must possess excellent interpersonal and communication skills with the ability to work a flexible schedule including nights, weekends, and holidays. Physical stamina is required to stand for extended periods and lift up to 50 pounds, along with the ability to read, write, and speak English fluently.
Job DetailsJob Location: Knoxville, TN 37902Position Details:
As the first point of contact for our guests, you will be responsible for providing a welcoming and professional service at all times. You will be tasked with handling check-ins and check-outs, answering customer queries, managing bookings, and processing payments.
Ensure high-quality and efficient guest registration, obtain proper method of payment, conduct credit-limit checks, follow billing instructions, conduct follow-up courtesy calls
Courteously and accurately answer inquiries to telephone and in-person inquiries regarding reservations, hotel information and guest concerns
Demonstrate a commitment to providing a warm, anticipatory service to exceed the needs and expectations of all guests
Deliver outstanding guest services for all incoming calls and general inquiries
Maintain all back-office related equipment and a par stock of supplies
Provide service recovery options to ensure guest satisfaction
Process guest requests for wake-up calls
Screen calls and other requests relating to placing and receiving telephone calls
Advise guest of any messages received via voicemail, mail, faxes and send to room if required
Answer, record, and process all guest calls, requests, questions, or concerns
Log all requests or issues
Establish and maintain open, collaborative relationships with associates and fellow departments
Maintain an attentive, friendly, helpful, and courteous demeanor to all guests, managers, and other associates
Participate in pre-shift meetings, maintain, and review shift reports, review arrivals,
departures, daily events, groups in-house, service recovery guests and conduct proper follow-up
Review all profile details of incoming arrivals and departing guests, address all requests and service recoveries; communicate to other departments special requests
Maintain all front desk related equipment and a par stock of supplies
Ensure work area and lobby cleanliness is maintained at all times
Maintain a presence in the lobby, serve as lobby ambassador when not stationed at the front desk
Audit of all third-party reservations, ensuring that all third-party reservations are properly reconciled nightly within their respective extranet
Post all overnight valet charges, ensuring that we capture valet revenue, and export valet reports
Audit reservation cancellations and capture revenue for late cancellations
Charge No Show reservations, first night room, and tax
Ensure HMS End of Day Processing is completed in order to properly export and email the correct end of day reports from HMS
Export and email sales reports from the Aloha remote desktop
Generate the daily Flash Report by inputting data from the end of day reports
Professionally respond to guest reviews
Must conduct hourly radio checks communicating with all overnight employees
Perform additional duties and projects as assigned
Ability to speak, read, write and understand English
Professional demeanor and presentation appropriate for a luxury environment
Excellent interpersonal, written/verbal communication, and training skills are essential
Positive attitude, team focus, enthusiasm, excellent customer service skills
Ability to work a flexible schedule, including evenings, weekends and holidays, according to department needs and business volumes
Highly motivated, organized, goal and results oriented individual who thrives under pressure
Ability to stand, sit, or walk for an extended period of time
Hospitality experience preferred
Must be eligible to work in the USA
Must be able to work on your feet for up to 12 hours. Position requires prolonged standing, bending, stooping, twisting, and lifting products and supplies weighing 20 pounds and occasional lifting and/or moving up to 50 pounds as well as repetitive hand and wrist motion.
This job description serves as an overview of the responsibilities associated with this role, with the understanding that these duties may evolve over time. Additionally, you may be entrusted with additional duties as assigned.
Oliver Hospitality is an award winning hotel development and management company.
Oliver Hospitality is a Nashville, TN based full-service hospitality concept, development and management group. Oliver operates hospitality projects in Knoxville, Nashville, South Lake Tahoe and Atlanta. In addition to being an owner-operator, Oliver provides 3rd-party support and management in the following capacities: - F&B and hotel management (independent and branded). - Project Management (construction, redevelopment and PIP) - Asset Management (3rd party oversight) - Bank Receivership in the hotel space
Offices: 401 Union St, Nashville, Tennessee 37219, US
Oliver Hospitality is an award winning hotel development and management company.
Oliver Hospitality is a Nashville, TN based full-service hospitality concept, development and management group. Oliver operates hospitality projects in Knoxville, Nashville, South Lake Tahoe and Atlanta. In addition to being an owner-operator, Oliver provides 3rd-party support and management in the following capacities: - F&B and hotel management (independent and branded). - Project Management (construction, redevelopment and PIP) - Asset Management (3rd party oversight) - Bank Receivership in the hotel space
Offices: 401 Union St, Nashville, Tennessee 37219, US
