Roanoke, Virginia, United States · On-site
$20/hr–$30/hr
Company: Protos Security Job Title: Client Support Team Lead Reports To: Client Support Supervisor Location: Roanoke, VA - Onsite Shift: Weekend Availability Required. Day/Evening shift (Fri-Sun 8am-4pm, Mon/Tues 4pm-12a…
Skills: Team Leadership, Dispatch Management, Client Support, Operational Workflow Management, Conflict Resolution
Roanoke, Virginia, United States · On-site
$20/hr–$30/hr
Company: Protos Security Job Title: Client Support Team Lead Reports To: Client Support Supervisor Location: Roanoke, VA - Onsite Shift: Weekend Availability Required. Overnight Shift (12:00am-8:00am) Company Overview Pr…
Skills: Team Leadership, Logistics, Scheduling, Dispatch, Customer Service
Broomfield, Colorado, United States · Remote OK
$125k–$130k/yr
National Sales Director Company: Protos Security Location: Remote (EST or CST preferred) Job Title: National Sales Director Reports to: Vice President of Sales Protos Security is the largest technology-enabled Security O…
Skills: Consultative Selling, Business Development, Lead Generation, Complex Negotiations, CRM
Roanoke, Virginia, United States · On-site
$20/hr–$25/hr
Company: Protos Security Job Title: Service Agent Reports To: Service Manager Location: Roanoke VA, On-Site Company Overview Protos Security, a subsidiary of Security Services Holdings, is the largest technology enabled …
Skills: Customer Service, Written Communication, Verbal Communication, Office Applications, Problem-solving
Roanoke, Virginia, United States · On-site
$20/hr–$30/hr
Company: Protos Security Job Title: Client Support Team Lead Reports To: Client Support Supervisor Location: Roanoke, VA - Onsite Shift: Weekend Availability Required. Evening Shift (4:00pm-12:00am) Company Overview Prot…
Skills: Team Leadership, Dispatch Management, Client Support, Operational Workflow Management, Conflict Resolution
Roanoke, Virginia, United States · On-site
$20/hr–$30/hr
Company: Protos Security Job Title: Client Support Representative - Overnight Shift Reports To: Client Support Supervisor Location: Roanoke, VA - Onsite Shift: Weekend availability required. Overnight Shift (12:00am-8:00…
Skills: Customer Service, Case Management, Client Relationship Management, Problem Solving, Conflict Resolution
Roanoke, Virginia, United States · On-site
$20/hr–$30/hr
Company: Protos Security Job Title: Client Support Representative - Day Shift Reports To: Client Support Supervisor Location: Roanoke, VA - Onsite Shift: Weekend availability required. Day Shift (8:00am-4:00pm) Company O…
Skills: Customer Service, Case Management, Problem Solving, Microsoft Office Suite, Analytical Skills
Roanoke, Virginia, United States · On-site
$20/hr–$30/hr
Company: Protos Security Job Title: Client Support Representative - Evening Shift Reports To: Client Support Supervisor Location: Roanoke, VA - Onsite Shift: Weekend availability required. Evening Shift (4:00pm-12:00am) …
Skills: Customer Service, Case Management, Problem Solving, Microsoft Office Suite, Analytical Skills
Roanoke, Virginia, United States · On-site
$18/hr–$23/hr
Company: Protos Security Job Title: Scheduler - Overnight Shift (12:00am-8:00am) Reports To: Floor Supervisor Location: Roanoke, VA Shift: Weekend availability required. Overnight Shift (12:00am-8:00am) Company Overview …
Skills: Logistics, Scheduling, Dispatching, Customer Service, Microsoft Office Suite
Roanoke, Virginia, United States · On-site
$18/hr–$23/hr
Company: Protos Security Job Title: Scheduler - Evening Shift Reports To: Floor Supervisor Location: Roanoke, VA Shift: Weekend availability required. Evening Shift, 4:00 PM–12:00 AM Company Overview Protos Securit…
Skills: Logistics, Scheduling, Dispatching, Customer Service, Microsoft Office Suite
Roanoke, Virginia, United States · On-site
$18/hr–$23/hr
Company: Protos Security Job Title: Scheduler - Day Shift 8:00am-4:00pm Reports To: Floor Supervisor Location: Roanoke, VA Shift: Weekend availability required. Day Shift, 8:00 AM–4:00 PM Company Overview Protos Se…
Skills: Logistics, Scheduling, Dispatching, Customer Service, Microsoft Excel
Rosemont, Illinois, United States · On-site
$35/hr–$65/hr
Blue Star Security, LLC is a provider off duty police officer services to private sectors throughout the Chicagoland area and Illinois. We are now hiring Retired Police Officers to assist in serving our diverse portfolio…
Skills: Law Enforcement, Security Operations, Public Safety, Client Relations, Patrolling
Rosemont, Illinois, United States · On-site
$35/hr–$65/hr
Blue Star Security, LLC is a provider off duty police officer services to private sectors throughout the Chicagoland area and Illinois. We are now hiring Active Police Officers to assist in serving our diverse portfolio …
Skills: Law Enforcement, Security Operations, Public Safety, Patrolling, Crisis Management
San Francisco, California, United States · On-site
Job Title: Armed Security Guard/Concierges - San Francisco Area Job Type: Full Time Pay Range: $55.00 Multiple Schedules Available! Position Summary: We are seeking a professional and service-oriented Access Control & Co…
Skills: Access Control, Concierge Services, Guest Relations, Security Screening, Visitor Documentation
San Francisco, California, United States · On-site
$30/hr–$31/hr
Job Title: Unarmed Security Guard Job Type: Part Time Pay Range: $30.00-31.00 Multiple Schedules Available! Position Summary: We are seeking a dedicated and observant Security Patrol Officer to perform regular patrols&md…
Skills: Security Patrol, Observation, Incident Reporting, Emergency Response, Decision Making
Lodi, California, United States · On-site
Job Title: Unarmed Security Guard Job Type: Full Time schedule Pay Range: $23.50 Schedule: Thursday-Friday 1300-2200 and Saturday-Monday 1400-2300 Position Summary: We are currently seeking a professional and observant R…
Skills: Foot Patrols, Theft Deterrence, Incident Response, Loss Prevention, Customer Service
Fairfield, California, United States · On-site
Job Title: Unarmed Security Guard Job Type: Full Time Pay Range: $23.50 Schedule: Friday-Sunday 1430-2300 AND Monday-Tuesday 1330-2200 Position Summary: We are currently seeking a professional and observant Retail Securi…
Skills: Foot Patrol, Theft Deterrence, Incident Response, Loss Prevention, Customer Service
San Diego, California, United States · On-site
Job Title: Security Guard - Rover Job Type: Part Time Pay Range: $35.00 per hour Position Summary: We are currently seeking a professional and observant Security Officer to maintain a visible security presence and suppor…
Skills: Foot Patrol, Theft Deterrence, Incident Response, Loss Prevention, Customer Service
United States · Remote OK
$75k–$80k/yr
Company: Protos Security Job Title: Communications Manager Reports To: Director of Marketing Communications Location: Remote, EST Preferred Company Overview Protos Security, a subsidiary of Security Services Holdings, is…
Skills: Public Relations, Internal Communications, External Communications, Content Development, Strategic Communications
Nashville, Tennessee, United States · On-site
$22/hr
Blue Star Security dba Associated Protective Service (APS) is currently seeking Armed and Unarmed Security Officers to provide security and peace of mind to our clients in Nashville and the surrounding communities. We ar…
Skills: Security Patrols, CCTV Monitoring, Conflict Resolution, First Aid, Surveillance Techniques
Roanoke, Virginia, United States • On-site
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Lead the dispatch floor operations by monitoring service queues, managing high-volume activity, and coordinating resources in a fast-paced environment. Provide real-time support for critical situations and resolve escalated inquiries from clients and internal stakeholders.
Requires a high school diploma and at least one year of team leadership experience in logistics, scheduling, or dispatch. Candidates must demonstrate strong analytical skills, composure under pressure, and professional communication abilities.
Company: Protos Security
Job Title: Client Support Team Lead
Reports To: Client Support Supervisor
Location: Roanoke, VA - Onsite
Shift: Weekend Availability Required. Day/Evening shift (Fri-Sun 8am-4pm, Mon/Tues 4pm-12am)
Company Overview
Protos Security, a subsidiary of Security Services Holdings, is the largest technology enabled Security Officer Management company in the U.S. Headquartered in Norwalk, CT, Protos also has offices in New York, Texas, Virginia, Illinois, California, Tennessee, and Georgia, as well as international locations in Canada and the UK.
We are a game changer in the security and software industry, revolutionizing how security is managed and delivered to make the world a safer place.
Position Summary
Protos is seeking a highly motivated Client Support Team Lead to join our team. Reporting directly to the Client Support Supervisor, this role is responsible for participating in and leading ground tactics of the dispatch floor in a fast-paced, results-driven environment.
The Client Support Team Lead actively monitors service queues, incoming requests, escalations, scheduling activity, and daily operational workflows to ensure tasks and client needs are executed accurately and without delay. This role works directly alongside frontline dispatchers and support personnel to manage high-volume activity, troubleshoot operational issues, coordinate resources, and provide real-time support during critical, urgent, or time-sensitive situations.
Essential Duties & Responsibilities
Qualifications & Experience
Why You’ll Love Working With Us
At Protos Security, we are a community of driven professionals working together to make the world safer through technology and service. Here is what you can expect:
Benefits Include:
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit, use their hands to handle or operate objects, and communicate effectively (including speaking and hearing).
The employee must occasionally lift and/or move up to 10 pounds.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, or any other protected status under applicable law.
The Leading Provider of Off Duty Police Officers to the Private Sector in the United States & Canada.
OFF DUTY SERVICES, INC. is now Protos Off-Duty Services! We look forward to continuing to provide off duty police officers and top-tier security solutions under the Protos name! To stay up to date with the latest news, security insights, and updates, be sure to follow Protos Security.
Offices: 580 Westlake Park Blvd, Suite 400, Houston, Texas 77079, US
The Leading Provider of Off Duty Police Officers to the Private Sector in the United States & Canada.
OFF DUTY SERVICES, INC. is now Protos Off-Duty Services! We look forward to continuing to provide off duty police officers and top-tier security solutions under the Protos name! To stay up to date with the latest news, security insights, and updates, be sure to follow Protos Security.
Offices: 580 Westlake Park Blvd, Suite 400, Houston, Texas 77079, US
