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Jobs at OCLC (Now Hiring) — 14 open

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Technical Product Manager-EzProxy

Dublin, Ohio, United States · Hybrid

Mid level

Together we make breakthroughs possible. At OCLC, we build technology with a purpose: to connect libraries and make knowledge accessible worldwide, because we believe that what is known must be shared. Our teams work wit…

Skills: Product Strategy, Product Roadmap Development, Software Design, System Analysis, Data Architecture

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Customer Support Agent (m/w/d)

Böhl-Iggelheim, Rhineland-Palatinate, Germany · Hybrid

Entry level

You have a life. We like that about you. At OCLC, we believe you'll do the best work of your life when you're living the best life possible. We work hard to build the technology that connects thousands of today's librari…

Skills: 1st Line Support, Customer Service, Ticket System Documentation, Troubleshooting, FAQ Creation

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Community Manager

Dublin, Ohio, United States · Hybrid

Senior

Together we make breakthroughs possible. At OCLC, we build technology with a purpose: to connect libraries and make knowledge accessible worldwide, because we believe that what is known must be shared. Our teams work wit…

Skills: Community Management, Online Community Platforms, Virtual Event Planning, Stakeholder Coordination, Content Moderation

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Senior HR Business Partner

Dublin, Ohio, United States · Hybrid

Senior+

Together we make breakthroughs possible. At OCLC, we build technology with a purpose: to connect libraries and make knowledge accessible worldwide, because we believe that what is known must be shared. Our teams work wit…

Skills: Strategic Business Partnership, Talent Management, Workforce Planning, Organizational Effectiveness, Employee Relations

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Senior Software Engineer

Dublin, Ohio, United States · Hybrid

Senior

Together we make breakthroughs possible. At OCLC, we build technology with a purpose: to connect libraries and make knowledge accessible worldwide, because we believe that what is known must be shared. Our teams work wit…

Skills: Java, C, Enterprise Application Development, Networking Protocols, Object-Oriented Design

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Senior Architect Public Library and Resource Sharing

Dublin, Ohio, United States · Hybrid

Senior+

Together we make breakthroughs possible. At OCLC, we build technology with a purpose: to connect libraries and make knowledge accessible worldwide, because we believe that what is known must be shared. Our teams work wit…

Skills: Software Architecture, Cloud-Native Architecture, Distributed Systems, API Design, Java

OCLC logoOCLC

Senior Software Engineer

Dublin, Ohio, United States · Hybrid

Senior

Together we make breakthroughs possible. At OCLC, we build technology with a purpose: to connect libraries and make knowledge accessible worldwide, because we believe that what is known must be shared. Our teams work wit…

Skills: Node.js, TypeScript, Svelte, Rust, React Native

OCLC logoOCLC

Senior Software Engineer

Dublin, Ohio, United States · Hybrid

Senior

Together we make breakthroughs possible. At OCLC, we build technology with a purpose: to connect libraries and make knowledge accessible worldwide, because we believe that what is known must be shared. Our teams work wit…

Skills: Full-Stack Development, Cloud-Native Architecture, RESTful APIs, Microservices, Java

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Senior Software Engineer

Dublin, Ohio, United States · On-site

Senior

Together we make breakthroughs possible. At OCLC, we build technology with a purpose: to connect libraries and make knowledge accessible worldwide, because we believe that what is known must be shared. Our teams work wit…

Skills: Jasmine, Karma, EJB, Programming, Problem Solving

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Regional Director, Library Services

United States · Remote OK

$127k–$161k/yr

Senior

Together we make breakthroughs possible. At OCLC, we build technology with a purpose: to connect libraries and make knowledge accessible worldwide, because we believe that what is known must be shared. Our teams work wit…

Skills: Sales Leadership, Strategic Planning, Pipeline Management, Executive Negotiation, CRM Proficiency

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Senior Software Engineer

Leiden, South Holland, Netherlands · Hybrid

$4k–$5k/mo

Senior

You have a life. We like that about you. At OCLC, we believe you'll do the best work of your life when you're living the best life possible. We work hard to build the technology that connects thousands of today's librari…

Skills: Java, Spring, React, AWS Lambda, AWS EKS

OCLC logoOCLC

Senior Software Engineer- eResources

Dublin, Ohio, United States · Hybrid

Senior

Together we make breakthroughs possible. At OCLC, we build technology with a purpose: to connect libraries and make knowledge accessible worldwide, because we believe that what is known must be shared. Our teams work wit…

Skills: Software Design, Software Development, Software Testing, Technical Leadership, Mentoring

OCLC logoOCLC

Director, Research Library Partnerships Programs

Dublin, Ohio, United States · Remote OK

$122k–$162k/yr

Senior+

Together we make breakthroughs possible. At OCLC, we build technology with a purpose: to connect libraries and make knowledge accessible worldwide, because we believe that what is known must be shared. Our teams work wit…

Skills: Program Leadership, Operational Management, People Management, Membership Management, Project Management

OCLC logoOCLC

Lead Software Engineer

Dublin, Ohio, United States · Hybrid

Senior

Together we make breakthroughs possible. At OCLC, we build technology with a purpose: to connect libraries and make knowledge accessible worldwide, because we believe that what is known must be shared. Our teams work wit…

Skills: TypeScript, React.js, Next.js, Python, Django

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Technical Product Manager-EzProxy

OCLC

Dublin, Ohio, United States • Hybrid

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Mid levelHybrid · 3 days in office

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  • Full-time
  • bachelor degree
  • Health Coverage, Retirement Plans, Fitness Center, Gym Sports, Group Exercise Classes, Game Room
  • Posted 3d ago
  • ~40 hrs/week

Responsibilities

The Technical Product Manager oversees technical product planning and development, creating roadmaps, strategies, and functional specifications. They act as a subject matter expert to guide engineering teams and integrate industry innovations into the OCLC domain.

Requirements

Candidates must have a Bachelor's degree in Computer Science or a related field with 2-4 years of experience in software design, product management, and online/database services. Strong communication skills and a deep understanding of the Product Management Lifecycle are required.

Full job description

Together we make breakthroughs possible.

At OCLC, we build technology with a purpose: to connect libraries and make knowledge accessible worldwide, because we believe that what is known must be shared. Our teams work with complex global datasets, AI and machine learning, hybrid cloud solutions, and other technologies that connect people and organizations to the information they need. We value the power of unique perspectives and experiences to unlock innovation. At OCLC, your ideas matter, whether you have two years of experience or 20. You’ll learn, create, and problem-solve with technologists, product developers, librarians, researchers, marketing pros, and support teams around the world.

Why join OCLC?

OCLC is consistently recognized as a best place to work by several independent programs. We recognize and reward people and results with a comprehensive Total Rewards package. This means competitive compensation that reflects your unique contributions—performance, experience, and skills—along with exceptional benefits, including best-in-class health coverage, retirement plans with generous company contributions, and a commitment to your overall well-being.

  • We know the best ideas don’t always happen at a desk. Take a walking meeting around our 100-acre campus or enjoy lunch on the patio. We’re committed to your success—both personally and professionally. Hybrid work environment: For many roles, three days a week on-site, with occasional additional days based on business needs.

  • Free use of our on-site fitness center, gym sports, group exercise classes, and game room

  • Onsite catering and cafeteria subsidized by OCLC

  • Health and wellness events

  • Work environments with individual and team spaces and the latest technology tools

  • Paid parental leave and adoption assistance

  • Tuition reimbursement and Public Service Loan Forgiveness eligibility

  • Company-subsidized pricing on local tickets and memberships

Join us in transforming how people everywhere access information and be part of a mission-driven team that makes a global impact.

The job details are as follows:

The Technical Product Manager oversees the technical aspects of product planning and development, providing essential input to the global engineering team on product and system design. As the subject matter expert, they guide product and development staff, producing key deliverables such as product strategy, roadmaps, annual product plans, launch plans, white papers, and user personas. They ensure requirements are met by liaising with development staff and collaborating with architects on product strategy and project execution.

Additionally, the Technical Product Manager contributes to portfolio business plans, strategies, roadmaps, metrics, operational plans, progress reviews, user requirements, and functional specifications. Their role focuses on integrating industry trends and innovations into the OCLC domain, coordinating activities among the Data Services Portfolio, Global Engineering, and OCLC Research.

Responsibilities:

Product Strategy and Planning:

  • Produces product roadmap
  • Collaborates on release plans with Development
  • Technology Assessment:
  • Assesses new technology and adds value to existing products by improving features to create best in class solutions and/or reduce costs

Leadership and Management:

  • Provides leadership to cross-functional product workgroups. Leads Product management meetings. Resolves conflicts and drives consensus.
  • Facilitates collaboration and communication and secures commitment between Development and Product Management and other divisional workgroups towards achievement of common goals.
  • Develops and monitors progress on product roadmap

Consultation on Portfolio Planning:

  • Provides input into portfolio business plans, roadmaps, strategies, metrics, and progress reports and reviews

Requirements:

  • Bachelors Degree in Computer Science or related fields
  • 2-4 years experience in software design, software development, system analysis, data architecture, or data modeling
  • 2 to 4 years experience in product, project or program management
  • 2 to 4 years experience in supporting online/database services, preferably in the library field
  • Well developed communication and presentation skills
  • Strong understanding of the Product Management Lifecycle model
  • Strong customer relationship skills

Desired but not Required:

  • Experience in managing staff or team leadership
  • Experience leading cross functional workgroups
  • Knowledge of OCLC products and services
  • 2 to 4 years experience in library services or library management systems
  • Extensive understanding of technical capabilities and market requirements needed to develop innovative market plans

Working Conditions: Normal office environment.

ADA/EAA: The above statements cover what are generally believed to be the principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties.

Related keywords

EzProxyProduct RoadmapSoftware DevelopmentData ArchitectureData ModelingProduct Management LifecycleLibrary ServicesLibrary Management SystemsHybrid CloudAIMachine LearningTechnical Product ManagementFunctional SpecificationsUser PersonasWhite PapersCross-functional Teams

About OCLC

LinkedInVisit site

Because what is known must be shared.

Industry
Technology, Information and Internet
Company size
1,001-5,000 employees
Founded
1967
Headquarters
Dublin, OH
LinkedIn followers
62,518

OCLC is a global library organization that provides shared technology services, original research, and community programs for its membership and the library community at large. We are librarians, technologists, researchers, pioneers, leaders, and learners. With thousands of library members in more than 100 countries, we come together as OCLC to make information more accessible and more useful. Whether we’re supporting advancements on the leading edge of science or helping children build a strong learning foundation, shared knowledge is the common thread. People can find the answers they need to solve important problems in their lives, in their communities, and in the world. Together we make breakthroughs possible. Both big and small. Because what is known must be shared.

Offices: 6565 Kilgour Place, Dublin, OH 43017, US

Library TechnologyLibrariesSoftwareLibrary ResearchTechnologyResearchand Non-ProfitEducationNon ProfitWeb Development
View all jobs at OCLC

About OCLC

LinkedInVisit site

Because what is known must be shared.

Industry
Technology, Information and Internet
Company size
1,001-5,000 employees
Founded
1967
Headquarters
Dublin, OH
LinkedIn followers
62,518

OCLC is a global library organization that provides shared technology services, original research, and community programs for its membership and the library community at large. We are librarians, technologists, researchers, pioneers, leaders, and learners. With thousands of library members in more than 100 countries, we come together as OCLC to make information more accessible and more useful. Whether we’re supporting advancements on the leading edge of science or helping children build a strong learning foundation, shared knowledge is the common thread. People can find the answers they need to solve important problems in their lives, in their communities, and in the world. Together we make breakthroughs possible. Both big and small. Because what is known must be shared.

Offices: 6565 Kilgour Place, Dublin, OH 43017, US

Library TechnologyLibrariesSoftwareLibrary ResearchTechnologyResearchand Non-ProfitEducationNon ProfitWeb Development
View all jobs at OCLC

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