New Bedford, Massachusetts, United States · On-site
$65k–$85k/yr
Job DetailsLevel: ManagementJob Location: New Bedford, MA 02740Position Type: Full TimeEducation Level: Bachelors DegreeSalary Range: $90,000.00 - $120,000.00 SalaryTravel Percentage: Up to 10%Job Shift: AnyJob Category:…
Skills: Food Safety Management, Quality Assurance, HACCP/HARPC, FSMA Compliance, GFSI Standards
New Bedford, Massachusetts, United States • On-site
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The FSQA Manager maintains food safety and quality management systems across two sites to ensure compliance with FDA, USDC, and FSMA regulations. Key duties include managing HACCP/HARPC systems, conducting audits, and overseeing the quality team to ensure product specifications are met.
Requires a Bachelor's degree in a related field and experience in the food industry, preferably with seafood processing and multi-site management. Candidates should be HACCP certified and either PCQI certified or willing to obtain certification within one year.
Job DetailsLevel: ManagementJob Location: New Bedford, MA 02740Position Type: Full TimeEducation Level: Bachelors DegreeSalary Range: $90,000.00 - $120,000.00 SalaryTravel Percentage: Up to 10%Job Shift: AnyJob Category: QA - Quality ControlTitle: Food Safety & Quality Assurance (FSQA) Manager
Reports to: Head of Food Safety & Quality Assurance
The FSQA Manager will be responsible for maintaining the Food Safety and Quality Management Systems for 2 NORPEL sites in the New Bedford, MA area. The FSQA Manager will promote customer satisfaction and ensure compliance with FDA and USDC regulations as well as adherence to the FDA’s Food Safety Modernization Act (FSMA), and develop programs to achieve Global Food Safety Initiative (GFSI) Standards by 2030. Key emphasis on the management of facilities quality, food safety, AAFCO, GMP’s, SOP’s, SSOP’s, HACCP/HARPC, and customer complaint resolution.
Manages all activities related to food safety, product quality, HACCP/HARPC systems, government regulatory compliance (including FDA, APHIS, USDC), internal and external inspection criteria, and customer complaint investigation and response.
Responsible for the development, implementation, review, and maintenance of the quality and food safety system, including (but not limited to) FSMA compliance, food safety plans, food quality plans, and trend analysis.
Ensure that the integrity of the food safety, quality, and regulatory system is maintained at all times.
Reviews paperwork for accuracy and verification, as well as trends and continuous improvement opportunities.
Works with management and other required personnel in formulating, establishing, and enforcing corporate policies, procedures, and objectives related to the Quality and Food Safety systems.
Responsible for the review and comprehension of technical and regulatory publications, articles, and abstracts to stay current with all technical and regulatory developments in the industry.
Perform audits of manufacturing and warehouse locations at the facility, along with food defense
Responsible for the successful completion of all customer or regulatory food safety and quality audits
Maintain, review, and develop effective HACCP/HARPC, GMP, and GFSI programs.
Responsible for the maintenance of an effective sanitation and environmental monitoring program.
Responsible for overseeing the inspection of raw materials/COAs and finished products documentation to ensure they meet specified standards, as well as reviewing their handling and processing for compliance with company standards.
Development and training of personnel in all food safety, quality and sanitation procedures.
Maintain certification and paperwork for FDA, USDCAPHIS, GFSI, and state regulatory bodies.
Other special projects and duties assigned by the Head of FSQA.
Participate in new hire interviews and onboarding as needed
Oversee the Quality team schedule to ensure continuous coverage over day and night shift (24/5 with weekends as needed)
Oversee the Quality Calendar and ensure all team training and tasks are completed on time, such as Safety training, FSQA training, annual calibrations/certifications, and preventative maintenance
Work collaboratively and professionally with other departments, such as Maintenance, Operations, Housekeeping, HR, and Safety
Be fully present in the facilities every day to support the team, observe training opportunities, and ensure compliance with company and regulatory requirements
Monitor production data for all MA facilities to ensure product is within customer specifications, and effectively communicate deviations and recommended corrective actions
QualificationsQUALIFICATIONS
Multi-site management experience preferred.
Excellent written and verbal communication skills in English required (bi-lingual in Spanish preferred).
Strong analytical and problem-solving skills.
Experience writing and managing food safety plans.
Experience with Microsoft Office Suite.
Bachelor’s Degree in a related field from a four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.
Experience in the food industry required, seafood processing experience preferred.
HACCP certified, seafood HACCP preferred
SQF Practitioner or GFSI experience is a plus
PCQI certified or willing to become certified within 1 year of employment.
A world leader in providing seafood, meat, and custom processing services for food and pet food businesses globally.
Experienced creators of proteins for world-class pet food manufacturers NORPEL is a Pet Sustainability Coalition accredited vertically integrated multi-protein processor with three production facilities, five cold storages, and strong partnerships with red meat, poultry, and fish suppliers. Our proven expertise in the industry and commitment to customer satisfaction sets this team apart. Headquartered on Fish Island in the heart of New Bedford Harbor, NORPEL has a long, trusted history in the fishing industry with our USDC, FDA, and APHIS approved facilities and dedicated team. In Hazleton, PA, our multi-protein processing facility and prep kitchen connects pet food manufacturers to some of the world’s finest land meat & poultry producers. NORPEL is dedicated to providing terrestrial & ocean proteins through sus Originally located in New Bedford for easy access to its fisheries and nearby deep water ports, NORPEL's HACCP approved processing operations have expanded to additionally include Hazleton, Pennsylvania for closer proximity to customers and poultry/livestock farms. NORPEL has emerged within the dynamic market segment of the North American Petfood Industry as a premier provider of further processed Seafood items / ingredients (marine proteins). As this industry continues to grow and demand high quality products along with full traceability of its raw materials, we are committed to meeting and exceeding our customers expectations within this industry. We provide frozen blocks of emulsified or mechanically deboned seafood & terrestrial proteins according to your specifications along with fresh slurry protein blends. Our facility operates under the USDC Seafood Inspection Program and is a registered FDA Food Facility as well as EU Approved. Please contact us today to learn more about how we can help you grow your seafood & meat product offerings within the Petfood Industry. For more information on NORPEL and our products, please visit: www.norpel.com
Offices: 4 Fish Island, New Bedford, Massachusetts 02740, US · 100 Maplewood Dr, Hazleton, Pennsylvania 18202, US
A world leader in providing seafood, meat, and custom processing services for food and pet food businesses globally.
Experienced creators of proteins for world-class pet food manufacturers NORPEL is a Pet Sustainability Coalition accredited vertically integrated multi-protein processor with three production facilities, five cold storages, and strong partnerships with red meat, poultry, and fish suppliers. Our proven expertise in the industry and commitment to customer satisfaction sets this team apart. Headquartered on Fish Island in the heart of New Bedford Harbor, NORPEL has a long, trusted history in the fishing industry with our USDC, FDA, and APHIS approved facilities and dedicated team. In Hazleton, PA, our multi-protein processing facility and prep kitchen connects pet food manufacturers to some of the world’s finest land meat & poultry producers. NORPEL is dedicated to providing terrestrial & ocean proteins through sus Originally located in New Bedford for easy access to its fisheries and nearby deep water ports, NORPEL's HACCP approved processing operations have expanded to additionally include Hazleton, Pennsylvania for closer proximity to customers and poultry/livestock farms. NORPEL has emerged within the dynamic market segment of the North American Petfood Industry as a premier provider of further processed Seafood items / ingredients (marine proteins). As this industry continues to grow and demand high quality products along with full traceability of its raw materials, we are committed to meeting and exceeding our customers expectations within this industry. We provide frozen blocks of emulsified or mechanically deboned seafood & terrestrial proteins according to your specifications along with fresh slurry protein blends. Our facility operates under the USDC Seafood Inspection Program and is a registered FDA Food Facility as well as EU Approved. Please contact us today to learn more about how we can help you grow your seafood & meat product offerings within the Petfood Industry. For more information on NORPEL and our products, please visit: www.norpel.com
Offices: 4 Fish Island, New Bedford, Massachusetts 02740, US · 100 Maplewood Dr, Hazleton, Pennsylvania 18202, US
