Company Overview Nippon Express Company, Ltd. (“NX”) was founded in 1872 in Japan and is headquartered in Tokyo. NX employs approximately 72,000 employees at 733 locations, in 47 countries and 314 cities arou…
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Nippon Express Deutschland GmbH & Co. KG ist Teil der Nippon Express Group, einem weltweit tätigen Anbieter für Logistik- und Freight-Forwarding-Lösungen. Das Unternehmen unterstützt seine Kunden mit Leistungen in den Be…
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Job Posting Title Assistant Manager, Warehouse - YVR branch Job Description Company Overview Nippon Express Company, Ltd. (“NX”) was founded in 1872 in Japan and is headquartered in Tokyo. NX employs approxim…
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Die NX Group gehört zu den größten Logistikanbietern weltweit. Mit über 78.000 Mitarbeitern an mehr als 3.000 Standorten in 57 Ländern bieten wir unseren Kunden umfassende Logistikdienstleistungen aus einer Hand. Die NIP…
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Mover/ Packer (Call-in) Job Description Company Overview Nippon Express Company, Ltd. (“NX”) was founded in 1872 in Japan and is headquartered in Tokyo. NX employs approximately 72,000 employees at 733 locati…
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Company Overview Nippon Express Company, Ltd. (“NX”) was founded in 1872 in Japan and is headquartered in Tokyo. NX employs approximately 72,000 employees at 733 locations, in 47 countries and 314 cities arou…
Job Posting TitleMover/Packer (引っ越し作業員) Job Description Company Overview Nippon Express Company, Ltd. (“NX”) was founded in 1872 in Japan and is headquartered in Tokyo. NX employs approximately 72,000 employe…
Skills: Packing, Moving, Loading and Unloading, Cargo Securing, Customer Service
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As Business Development Representative – Contract Logistics you are part of the sales team of Nippon Express Belgium. You scope is twofold. Finding new customers for our existing footprint of warehousing space. Nippon Ex…
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The Nippon Express (NX) Group is one of the world's leading global logistics and supply chain organisations, headquartered in Tokyo, Japan. Our extensive portfolio encompasses truly multimodal transport solutions, includ…
Skills: Air Import Management, Freight Forwarding, Logistics Coordination, Transport Documentation, Client Relationship Management
Company Overview Nippon Express Company, Ltd. (“NX”) was founded in 1872 in Japan and is headquartered in Tokyo. NX employs approximately 72,000 employees at 733 locations, in 47 countries and 314 cities arou…
Job Posting TitleMover/Packer Job Description Company Overview Nippon Express Company, Ltd. (“NX”) was founded in 1872 in Japan and is headquartered in Tokyo. NX employs approximately 72,000 employees at 733 …
Skills: Packing, Moving, Loading and Unloading, Cargo Securing, Customer Service
Die NX Group gehört zu den größten Logistikanbietern weltweit. Mit über 78.000 Mitarbeitern an mehr als 3.000 Standorten in 57 Ländern bieten wir unseren Kunden umfassende Logistikdienstleistungen aus einer Hand. Die NIP…
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$60k–$65k/yr
Full-time
high school
Health benefits, Medical coverage, Dental coverage, Vision coverage, RRSP plan, DPSP plan
Posted 6d ago
~40 hrs/week
Responsibilities
The Ocean Cargo Coordinator manages daily ocean freight import and export operations, including shipment tracking, documentation verification, and delivery coordination. They also provide exceptional client service, resolve operational issues, and handle billing and invoice auditing.
Requirements
Candidates must have 1-3 years of experience in a similar freight forwarding or NVOCC role and possess strong communication and time management skills. A high school diploma is required, and IMDG Dangerous Goods certification is considered an asset.
Full job description
Company Overview
Nippon Express Company, Ltd. (“NX”) was founded in 1872 in Japan and is headquartered in Tokyo. NX employs approximately 72,000 employees at 733 locations, in 47 countries and 314 cities around the world. As a leader in the freight forwarding industry, the Company's successes and ingenuity are complemented by its global presence, and ultimately result in Nippon Express being one of the largest transportation providers in the world. Solutions, not numbers, are responsible for our success. Our commitment to develop successful solutions, which put information technologies and our vast network of resources to work for you, is what has enabled Nippon Express to lead the world in innovative logistics design.
Job Summary
The Ocean Cargo Coordinator is responsible for day-to-day coordination of ocean freight shipments for both Import/Export operations, as well as providing client service/support while ensuring accuracy and efficiency in all aspects of the operational process.
Responsibilities
Handle LCL/FCL/Consolidation for Ocean Import/Export shipments.
Arrange and planning of shipment delivery/pick-up with transportation companies, track and trace shipments to final destinations.
Verify accuracy of all Ocean Freight documentation and booking information prior to the execution of shipments. Ensure the proper approval process has been followed.
Provide exceptional client service to build and maintain good business relationship with both client and carriers.
Handle all incoming communications with clients and other business partners in a timely and professional manner. Resolve any operational issues and customer complaints as they arise and implement measure to prevent their frequency and recurrence.
Audit supplier’s invoice and reconcile payments/remittances. Responsible for billing of shipments and storage/demurrage for approved accounts.
Make continuous improvements on internal systems and procedures to leverage the service quality and process efficiency.
Various other duties as may be required.
Qualifications
Minimum of 1-3 years’ experience in a similar role.
General knowledge of the freight forwarding NVOCC environment
Knowledge of principles and methods of moving goods by ocean, specifically exports
Ability to provide quality service for our customers by understanding their needs and requirements
Strong communication skills, verbal and written
Strong time management; able to prioritize tasks
Ability to remain calm in stressful situations, work under pressure and meet deadlines
Critical thinking and problem solving
Basic knowledge of Microsoft Office products, including Excel and Word
High school diploma
IMDG Dangerous Goods certification (an asset)
What We Offer!
Health benefits (Medical, Dental & Vision Coverage)
RRSP/DPSP plan with company matching
Paid time off (vacation & sick time)
Opportunities for career growth and skill enhancement
Hybrid work model (4 days at the office, 1 day WFM)
We thank all applicants for their interest in a career with Nippon Express. Please note only those who are selected for further consideration will be contacted for an interview.
Nippon Express is an equal opportunity employer committed to an inclusive and barrier-free recruitment and selection process. If contacted for an employment opportunity, please advise us if you require accommodation.
Please note that we use AI tools as part of our recruitment process to enhance efficiency.
Transportation, Logistics, Supply Chain and Storage
Company size
10,001+ employees
Headquarters
Chiyoda-ku, Tokyo
LinkedIn followers
360,767
History:Since 1937
*Establishment of Nippon Express Co.,Ltd.
The establishment of Riku-un Moto Kaisha (predecessor of Nippon Express) dates back to 1872.
Position in the Market:5th in the world (Source: Armstrong & Associates, Inc. A&A’s Top 25 Global Freight Forwarders List 2024)
Global Network : 57 Countries/Regions
Offices: 2 Kandaizumicho, NX Group BLD, Chiyoda-ku, Tokyo 101-0024, JP · 24-01 44th Road., 14th Floor, Long Island City, NY 11101, US · Am Wehrhahn 33, Düsseldorf, NRW 40211 , DE · Shanghai, Shanghai 200336, CN · 5C TOH GUAN ROAD EAST, SINGAPORE, SINGAPORE 608828, SG
Global Logistics & Customs ConsultingOcean & Air Services WorldwideWarehouse & distributionTrucking Servicesand Cross Border eCommerceInformation TechnologyNewsConsultingLogisticsAutomotive
Transportation, Logistics, Supply Chain and Storage
Company size
10,001+ employees
Headquarters
Chiyoda-ku, Tokyo
LinkedIn followers
360,767
History:Since 1937
*Establishment of Nippon Express Co.,Ltd.
The establishment of Riku-un Moto Kaisha (predecessor of Nippon Express) dates back to 1872.
Position in the Market:5th in the world (Source: Armstrong & Associates, Inc. A&A’s Top 25 Global Freight Forwarders List 2024)
Global Network : 57 Countries/Regions
Offices: 2 Kandaizumicho, NX Group BLD, Chiyoda-ku, Tokyo 101-0024, JP · 24-01 44th Road., 14th Floor, Long Island City, NY 11101, US · Am Wehrhahn 33, Düsseldorf, NRW 40211 , DE · Shanghai, Shanghai 200336, CN · 5C TOH GUAN ROAD EAST, SINGAPORE, SINGAPORE 608828, SG
Global Logistics & Customs ConsultingOcean & Air Services WorldwideWarehouse & distributionTrucking Servicesand Cross Border eCommerceInformation TechnologyNewsConsultingLogisticsAutomotive