Nelnet is a diversified and innovative company committed to enriching lives through the power of service as a student loan servicer, professional services company, consumer loan originator and servicer, payments processo…
Nelnet Customer Service Representative - Lincoln, NE - September 2026 start date
Lincoln, Nebraska, United States · Hybrid
Entry level
Nelnet is a diversified and innovative company committed to enriching lives through the power of service as a student loan servicer, professional services company, consumer loan originator and servicer, payments processo…
Skills: Customer service, Communication skills, Problem solving, Data entry, Math skills
Our Vision: We make dreams possible. Yes, we’re a student loan servicer. We’re also a technology company, idea incubator, start-up accelerator, and K-12 and higher education expert. At Nelnet, we’re so much more than wha…
Skills: Agentic AI Workflows, Python, R, Java, Machine Learning
CampusGuard, a Nelnet Company, provides information security services for campus-based organizations including higher education institutions, healthcare providers, city, county and state government agencies and hospitali…
Skills: Program Management, IT Compliance, Information Security, Stakeholder Management, Risk Assessment
Nelnet Business Services (NBS), a division of Nelnet, Inc., provides payment technology and education services to more than 1,200 higher education institutions, nearly 12,000 K-12 schools, and millions of individual stud…
Skills: Client Implementation, Onboarding, Project Coordination, Client Communication, System Configuration
Nelnet is a diversified and innovative company committed to enriching lives through the power of service as a student loan servicer, professional services company, consumer loan originator and servicer, payments processo…
Nelnet Business Services (NBS), a division of Nelnet, Inc., provides payment technology, education services, and learning management solutions to education and faith-based organizations, serving more than 1,300 higher ed…
Skills: Business Systems Analysis, Platform Administration, Technical Documentation, User Acceptance Testing (UAT), CRM Platforms
Business Systems Analyst — Data Governance & Operational Systems
Lincoln, Nebraska, United States · On-site
$85k–$110k/yr
Senior
Nelnet Business Services (NBS), a division of Nelnet, Inc., provides payment technology, education services, and learning management solutions to education and faith-based organizations, serving more than 1,300 higher ed…
Nelnet Business Services (NBS), a division of Nelnet, Inc., provides payment technology, education services, and learning management solutions to education and faith-based organizations, serving more than 1,300 higher ed…
Nelnet is a diversified and innovative company committed to enriching lives through the power of service as a student loan servicer, professional services company, consumer loan originator and servicer, payments processo…
Nelnet is a diversified and innovative company committed to enriching lives through the power of service as a student loan servicer, professional services company, consumer loan originator and servicer, payments processo…
Nelnet is a diversified and innovative company committed to enriching lives through the power of service as a student loan servicer, professional services company, consumer loan originator and servicer, payments processo…
Nelnet Business Services (NBS), a division of Nelnet, Inc., provides payment technology, education services, and learning management solutions to education and faith-based organizations, serving more than 1,300 higher ed…
Nelnet is a diversified and innovative company committed to enriching lives through the power of service as a student loan servicer, professional services company, consumer loan originator and servicer, payments processo…
Skills: Project Management, SDLC, Cloud Migration, AI Integration, Agile
Nelnet Business Services (NBS), a division of Nelnet, Inc., provides payment technology, education services, and learning management solutions to education and faith-based organizations, serving more than 1,300 higher ed…
Our Vision: We make dreams possible. Yes, we’re a student loan servicer. We’re also a technology company, idea incubator, start-up accelerator, and K-12 and higher education expert. At Nelnet, we’re so much more than wha…
FACTS Account Manager: K-12 Student Information System
Nebraska, United States · Remote OK
Entry level
Nelnet Business Services (NBS), a division of Nelnet, Inc., provides payment technology, education services, and learning management solutions to education and faith-based organizations, serving more than 1,300 higher ed…
Skills: Customer Service, Account Management, Problem Solving, Interpersonal Communication, Time Management
Senior Product Manager, Payment Systems and Fraud Prevention
California, United States · Hybrid
$100k–$150k/yr
Mid level
Nelnet Business Services (NBS), a division of Nelnet, Inc., provides payment technology, education services, and learning management solutions to education and faith-based organizations, serving more than 1,300 higher ed…
Skills: Product Strategy, Roadmap Development, Fraud Prevention, AI Implementation, Payment Systems
Our Vision: We make dreams possible. Yes, we’re a student loan servicer. We’re also a technology company, idea incubator, start-up accelerator, and K-12 and higher education expert. At Nelnet, we’re so much more than wha…
Nelnet Business Services (NBS), a division of Nelnet, Inc., provides payment technology, education services, and learning management solutions to education and faith-based organizations, serving more than 1,300 higher ed…
Skills: Product Management, Team Leadership, Product Discovery, Roadmap Strategy, AI Implementation
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$85k–$130k/yr
Full-time
bachelor degree, professional certificate
Medical, Dental, Vision, HSA, FSA, Generous earned time off
Posted 14d ago
~40 hrs/week
Responsibilities
The Senior Analyst will lead information security initiatives, manage risk assessments, and ensure compliance across the organization. They will also coordinate with stakeholders to remediate risks and provide audit support for SOC and PCI DSS engagements.
Requirements
Candidates must possess a bachelor's degree in Information Technology or a related field and have four to six years of experience in risk management. Proficiency in NIST frameworks and GRC tools is required, along with strong problem-solving and communication skills.
Full job description
Nelnet is a diversified and innovative company committed to enriching lives through the power of service as a student loan servicer, professional services company, consumer loan originator and servicer, payments processor, renewable energy solutions, and K-12 and higher education expert. For over 40 years, Nelnet has been serving its customers, associates, and communities.
The perks of working at Nelnet go beyond our benefits package. When you join the Nelnet team, you're part of a community invested in the success of each individual. That support comes through in our work, as we are united by our mission of creating opportunities for people where they live, learn, and work.
Lead information security initiatives that minimize risk and maximize compliance by facilitating risk assessments, managing audit fulfillment and remediation of risks, governing of business data and records, monitoring adherence to information security controls, leading special security initiatives, and coaching and mentoring to improve information security awareness and standards.
Plan, coordinate, perform and report on work assignments based on risk assessments and priorities established by and under the direction of the IT Risk Manager and other members of the Cybersecurity leadership team.
JOB RESPONSIBILITIES:
Oversee information security risk management functions by leading initiatives with Information Technology, Corporate Security, Audit Services, Compliance, Operations and Operational Risk leadership and associates.
Coordinate with business unit stakeholders to align cybersecurity practices and priorities across diverse shared services functions, ensuring consistent risk posture enterprise-wide.
Align with business technology, security, vendor and audit professionals to facilitate risk assessments, respond to audits, examinations, and RFP’s, remediate risks, and improve Nelnet’s risk management program.
Work with leadership and associates to resolve issues, recommend cost savings, reduce exposure and implement internal controls to reduce risk. Identify and research improvements in order to reduce risk, improve compliance with related rules and regulations or ensure efficient utilization of company resources.
Monitor and validate adherence to information security controls and promote risk awareness.
Maintain knowledge of regulatory standards, contracts and best practices.
Demonstrate a commitment to teamwork and exhibit a positive professional image.
Actively participate as a senior team member contributing to the growth of IT Risk Management and Nelnet.
Produce after action reports that provide senior leadership with actionable information.
Review, assess and provide feedback of technical cybersecurity requirements for new and existing contracts.
Provide audit support activities for SOC (Type 1 or Type 2) engagements, including the systems, applications, and underlying infrastructure within the scope of the examination.
Assist with maturation and execution of PCI DSS compliance and testing program.
Serve as a cybersecurity subject matter resource across multiple shared services functions, ensuring security considerations are integrated into broader operational, risk and compliance initiatives.
Support additional cybersecurity initiatives and projects as they arise, adapting to evolving priorities within Nelnet environment.
**Pay Range for this role is - $85,000 - $130,000k
EDUCATION:
Bachelor’s degree in Information Technology, or related field required. Certification in Risk Management, CISA, CISSP, CISM, GSEC, or other information security certifications preferred.
EXPERIENCE:
Four to six years risk management or closely related field.
COMPETENCIES – SKILLS/KNOWLEDGE/ABILITIES:
Proficient in the NIST SP 800 53 rev 5 and NIST RMF risk management frameworks
Experience with Governance, Risk, and Compliance (GRC) tools (Service Now, Archer, SAP, Logic Gate, other)
Exposure and working knowledge of Artificial Intelligence toolsets and applying them to cybersecurity risk management use cases
Strong research and problem-solving skills, with the ability to independently investigate and resolve complex, time-sensitive issues
Excellent oral, written, negotiation and presentations skills
Ability to communicate complex concepts
Self-directed and able to work independently
Demonstrate aptitude for learning new technologies
Ability to prioritize and manage multiple concurrent projects, and work within critical timelines
Strong leadership, interpersonal, and organizational skills
Ability to work within a team environment, skilled at interacting with internal and external personnel.
High degree of literacy in information system processes, PC’s, end-user computing controls, website controls, systems development, infrastructure management, and information security software.
This position offers a hybrid work option. Nelnet values flexibility and understands the importance of work-life integration. Our hybrid work environment allows associates Living within 30 miles our Lincon Nebraska office location to work remotely for part of the week, while also fostering collaboration and team connection through in-office presence three days per week.
Please note that we are unable to provide visa sponsorship for this position. To be considered, candidates must already be authorized to work in the United States without the need for current or future sponsorship.
Our benefits package includes medical, dental, vision, HSA and FSA, generous earned time off, 401K/student loan repayment, life insurance & AD&D insurance, employee assistance program, employee stock purchase program, tuition reimbursement, performance-based incentive pay, short- and long-term disability, and a robust wellness program. Click here to learn more about our benefits: Benefits & Perks - Nelnet Inc.
Nelnet is committed to providing a welcoming and respectful workplace where all associates have the opportunity to succeed. As an Equal Opportunity Employer, we ensure that all qualified applicants are considered for employment. Employment decisions are made without regard to race, color, religion/creed, national origin, gender, sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by federal, state, or local law. We value the unique contributions of every team member and believe that a positive work environment benefits everyone.
Qualified individuals with disabilities who require reasonable accommodations in order to apply or compete for positions at Nelnet may request such accommodations by contacting Corporate Recruiting at 402-486-5725 or corporaterecruiting@nelnet.net.
Nelnet is a Drug Free and Tobacco Free Workplace.
Use of Artificial Intelligence in Hiring
We may use automated or artificial intelligence enabled tools to assist with the initial review of applications, such as identifying relevant skills or experience. These tools are used to support human review and do not make hiring decisions. A recruiter reviews applications and determines which candidates move forward in the hiring process. For more information, see our Privacy Policy and Pre-Use Notice: Automated Tools in Hiring
Related keywords
CybersecurityRisk ManagementNISTGRCService NowArcherSAPLogic GateArtificial IntelligenceSOCPCI DSSComplianceAuditInformation SecurityInfrastructure ManagementSystems Development
Empowering Your Financial Journey. Member FDIC. Equal Housing Lender.
Industry
Banking
Company size
5,001-10,000 employees
Headquarters
Draper, Utah
LinkedIn followers
1,604
At Nelnet Bank, we're on a mission to provide top-quality products and experiences to every customer, making it easier than ever for students and families to reach their financial dreams and goals. Member FDIC.
Offices: 13907 S Minuteman Dr, Draper, Utah 84020, US
Empowering Your Financial Journey. Member FDIC. Equal Housing Lender.
Industry
Banking
Company size
5,001-10,000 employees
Headquarters
Draper, Utah
LinkedIn followers
1,604
At Nelnet Bank, we're on a mission to provide top-quality products and experiences to every customer, making it easier than ever for students and families to reach their financial dreams and goals. Member FDIC.
Offices: 13907 S Minuteman Dr, Draper, Utah 84020, US