United Kingdom · Remote OK
About Nebius: Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to…
Skills: Customer Success Management, Enterprise Onboarding, B2B SaaS, AI/LLM Platforms, Technical Account Management
United States · Remote OK
$110k–$137k/yr
About Nebius: Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to…
Skills: Customer Success Management, Account Management, B2B SaaS, Customer Onboarding, Retention Management
Amsterdam, North Holland, Netherlands · On-site
About Nebius: Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to…
Skills: Procurement, Supply Chain Operations, Vendor Management, IT Operations, Contract Management
Tel Aviv, Tel-Aviv District, Israel · On-site
About Nebius: Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to…
Skills: Procurement Operations, Purchase-To-Pay (P2P), Vendor Onboarding, Document Management, Accounts Payable
Pennsylvania, United States · On-site
$125k–$187k/yr
About Nebius: Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to…
Skills: Government Affairs, Public Policy, Stakeholder Management, Community Engagement, Legislative Analysis
Amsterdam, North Holland, Netherlands · On-site
About Nebius: Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to…
Skills: Go, C++, Distributed Systems, Web Crawling, HTTP
Oklahoma, United States · On-site
$147k–$184k/yr
About Nebius: Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to…
Skills: Physical Security Management, Access Control, Security Auditing, Risk Assessment, Incident Response
San Francisco, California, United States · On-site
$107k–$133k/yr
About Nebius: Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to…
Skills: Workplace Operations, Facilities Management, Project Management, Vendor Management, Budget Management
Amsterdam, North Holland, Netherlands · On-site
About Nebius: Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to…
Skills: Revenue Recognition, US GAAP, IFRS, Order-to-Cash, NetSuite
Israel · Hybrid
About Nebius: Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to…
Skills: Product Management, API Design, Search And Retrieval Infrastructure, LLMs, AI Agents
New York, New York, United States · On-site
$112k–$140k/yr
About Nebius: Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to…
Skills: CCTV Systems, Access Control Systems, Network Troubleshooting, Windows Administration, Linux Administration
United Kingdom · On-site
About Nebius: Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to…
Skills: People Leadership, IT Infrastructure Maintenance, GPU Cluster Management, Incident Resolution, SLA Management
United Kingdom · On-site
About Nebius: Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to…
Skills: Server Hardware Troubleshooting, Network Diagnostics, Fiber Optic Cabling, Hardware Installation, RMA Management
United Kingdom · On-site
About Nebius: Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to…
Skills: IT Hardware Troubleshooting, RMA Processing, Unix/Linux OS, Command Line, Equipment Monitoring
United Kingdom · On-site
About Nebius: Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to…
Skills: IT Infrastructure Management, GPU Cluster Support, People Leadership, Incident Resolution, SLA Management
United Kingdom · On-site
About Nebius: Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to…
Skills: Server Troubleshooting, Unix/Linux, Command Line, Hardware Problem Management, Equipment Monitoring
Modiin-Maccabim-Reut, Center District, Israel · On-site
About Nebius: Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to…
Skills: Data Center Infrastructure, Server Troubleshooting, Unix/Linux, Command Line, RMA Management
Béthune, Hauts-de-France, France · On-site
About Nebius: Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to…
Skills: Asset Management, IT Infrastructure, Inventory Database Management, RMA Process Management, Financial Analysis
United States · Remote OK
$102/hr–$126/hr
About Nebius: Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to…
Skills: Python, PyTorch, Transformers, Generative AI, Prompt Engineering
Amsterdam, North Holland, Netherlands · On-site
About Nebius: Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to…
Skills: Oracle NetSuite, ERP Administration, System Configuration, User Support, Troubleshooting
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Establish and lead the customer success function for EMEA, guiding enterprise customers through onboarding, implementation, and long-term adoption of the AI search platform. Act as a strategic partner to executive sponsors and a bridge between customers and internal product teams to influence the roadmap.
Requires 5+ years of experience in technical customer-facing roles within B2B SaaS, specifically working with developer tools or AI/LLM platforms. Must possess strong commercial instincts for managing renewals and the ability to navigate complex technical conversations with developers and executives.
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
We’re building the search engine for AI agents. Our API is designed from the ground up to power RAG and real-time reasoning in AI systems. By connecting LLMs to high quality, trustworthy web content, we help developers build agents that are not only intelligent, but also informed.
We work with some of the most innovative teams in AI, from small startups shaping the ecosystem to the largest enterprises deploying AI at scale. Whether it’s powering sales assistants, research copilots, or internal knowledge tools, we’re the missing link between LLMs and the real world.
As the founding Enterprise Customer Success Manager for EMEA at Tavily, you'll be our first CS hire in the region and play a pivotal role in establishing Tavily's customer success function across Europe. You'll serve as the trusted advisor and bridge between Tavily and our enterprise customers, guiding them through their entire journey — from onboarding and implementation, through ongoing adoption and enablement, to renewal and expansion.
You are both a relationship builder and a product expert, ensuring our customers unlock the full power of Tavily's AI-powered search platform. As the first CSM on the ground in EMEA, you'll have the unique opportunity to shape how we serve customers in the region: building the playbook, establishing local best practices, and laying the foundation for the team that will grow around you.
You'll partner closely with our global CS, Sales, and Product teams while bringing a regional lens to everything we do. In this role, you will become a strategic partner, engaging with executive sponsors and consulting customers on the development and execution of their AI/agentic roadmap. You'll work closely with architects and technical teams to define how LLMs, intelligent search, and autonomous agents can be integrated into their workflows and long-term strategy.
By helping customers design scalable AI adoption plans and navigate the rapidly evolving landscape, you'll position Tavily not only as a product provider, but as a critical driver of their competitive advantage. At the same time, you'll act as the customer's advocate internally, shaping product direction and influencing innovation to ensure Tavily continues to deliver maximum value.
You’re welcome to work remotely from the United Kingdom.
Your responsibilities will include:
We expect you to have:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
The Nebius AI Cloud brings powerful full-stack infrastructure for AI developers and practitioners across startups, enterprises and science institutes to build and deploy generative AI applications and rapidly deliver scientific breakthroughs by training and running ML models within a secure, high-performance, and cost-optimized cloud environment.
Offices: Amsterdam, NL · Tel Aviv, IL · Belgrade, RS · San Francisco , US · Mantsala, FI
The Nebius AI Cloud brings powerful full-stack infrastructure for AI developers and practitioners across startups, enterprises and science institutes to build and deploy generative AI applications and rapidly deliver scientific breakthroughs by training and running ML models within a secure, high-performance, and cost-optimized cloud environment.
Offices: Amsterdam, NL · Tel Aviv, IL · Belgrade, RS · San Francisco , US · Mantsala, FI
