Summary This position works under the supervision of the Registered Nurse. The PCT performs and assists with individual activities of daily living as well as certain treatments for patient care under the direction and su…
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Patient Services Assistant - Family Medicine (Sanford)
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Medical Office Nurse LPN - Family Practice Gerstacker (Midland)
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Midland, Michigan, United States · On-site
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Full-time
high school, professional certificate
Posted 7d ago
Apply by Jul 20
~40 hrs/week
Responsibilities
The Patient Care Technician assists Registered Nurses by performing activities of daily living and specific treatments for patients. Responsibilities include documenting patient observations, maintaining a clean unit, and ensuring a safe environment.
Requirements
Candidates must have a High School Diploma or GED and a valid certification such as CNA, EMT, LPN, or an accredited Medical Assistant credential. BLS certification is required within one month of hire.
Full job description
Summary
This position works under the supervision of the Registered Nurse. The PCT performs and assists with individual activities of daily living as well as certain treatments for patient care under the direction and supervision of the Registered Nurse according to established policies, procedures and guidelines.
Responsibilities
(50%)Under the direction of the nurse, prioritizes and organizes care of assigned patients, performing basic nurse’s aide skills as outlined in orientation, competencies, policy and procedures.
(25%) Documents on patient’s chart, any treatments and pertinent observations. Provides report to team on tasks completed.
(25%) Maintains a clean, safe and orderly unit.
OTHER DUTIES AND RESPONSIBILITIES:
Supports the mission, goals, policies and standards of nursing. Hospital and unit policies and work rules are recognized, supported and implemented.
Provides for the age specific needs of the population served according to department standards and policies/procedures.
Emergency care/safety: Performs according to procedure in all hospital emergency situations.
Provides and ensures safe and secure environment for the patient
Provides excellent customer service.
Demonstrates professionalism and courtesy at all times.
Other duties as assigned.
Certifications and Licensures
Credential:BLS: Basic Life Support
Equivalent Experience: Within 1 month of hire or transfer
Qualification Source: AHA
Essential: true
Credential:PCT: MMH PCT/CNA/EMT/LPN Certification
Equivalent Experience: Must hold an internal MyMichigan Health Patient Care Technician certification or a current State of Michigan registry document as a Certified Nursing Assistant (CNA) or completion of Emergency Medical Technician (EMT) certification culminating in licensure in the state of Michigan or completion of an accredited Licensed Practical Nurse program culminating in licensure in the State of Michigan or successful completion of one semester of nursing clinical education by an Accredited Registered Nurse Program, or a Medical Assistant with the following: Registered Medical Assistant (RMA) through American Medical Technologist (AMT), Certified Medical Assistant (CMA) through American Association of Medical Assistants (AAMA), OR equivalent Medical Assistant Credential such as Certified Clinical Medical Assistant CCMA, etc.. For current PCT's with an expired CNA certification, EMT certification, or a lapsed LPN license, an opportunity to achieve an internal MyMichigan Health Patient Care Technician certification will be offered*
Qualification Source:
Essential: true
Credential:TEAM ADVANCED: Techniques for Effective Aggression Mgt
Equivalent Experience: Within 6 months of hire or transfer (Employees who are in this position on or before 12/31/2023 will have 24 months to complete this certification)
Qualification Source:
Essential: true
Required Education
Education: High School Diploma or GED
Equivalent Experience: Knowledge of reading, writing, mathematical, and computer skills as normally acquired through completion of high school diploma or equivalent.
Education Specialization: GENSTUDY
Essential: true
Other Information
EXPERIENCE, TRAINING AND SKILLS:
Interpersonal skills needed to communicate successfully with individuals and groups and interact with people at all levels to communicate ideas and concepts in a clear and understandable manner.
MyMichigan Health is a technology driven organization and employees need to demonstrate competency in Microsoft® Windows. An employee may be required to participate in further learning opportunities offered by MyMichigan.
Knowledge of medical terminology, preferred.
PHYSICAL/MENTAL REQUIREMENTS AND TYPICAL WORKING CONDITIONS:
Exposure to stressful situations, including those involving public contact, as well as, trauma, grief and death.
Able to wear personal protective equipment that includes latex materials or appropriate substitute if required for your position.
Is able to move freely about facility with or without an assisted device and must be able to perform the functions of the job as outlined in the job description.
Overall vision and hearing is necessary with or without assisted device(s).
Frequently required to sit/stand/walk for long periods of time. May require frequent postural changes such as stooping, kneeling or crouching.
Some exposure to blood borne pathogens and other potentially infectious material. Must follow MyMichigan Health bloodborne pathogen and TB testing as required.
Ability to handle multiple tasks, get along with others, work independently, regular and predictable attendance and ability to stay awake.
Overall dexterity is required including handling, reaching, grasping, fingering and feeling. May require repetition of these movements on a regular to frequent basis.
Physical Demand Level: Medium. Must be able to occasionally (0-33% of the workday) lift or carry 21-50 lbs., frequently 34-66% of the workday 20 lbs. and or Walk/Stand/Push/Pull of Arm/Leg controls and constantly (67-100% or the workday) 10 lbs.
Related keywords
BLSBasic Life SupportCNACertified Nursing AssistantEMTEmergency Medical TechnicianLPNLicensed Practical NurseRMACMACCMAMedical AssistantMed/Surg/PedsPatient Care TechnicianHealthcareNursing Support
MyMichigan Health is a partnership of health providers, services and facilities in the heart of Michigan. It is a non-profit, tax-exempt health system affiliated with the University of Michigan Health. As a non-profit, all excess revenues go back into providing care, upgrading services, fairly compensating employees and creating a supportive work environment. The quality of its medical facilities and campuses have been enhanced by the generosity of local foundations and donors.
Serving more than one million residents in a 26-county region, MyMichigan Health acts as a parent organization with various joint ventures and management contracts. In fiscal year 2025, MyMichigan Health provided $243 million in community benefits and other uncompensated care.
MyMichigan also contributes significantly to the health of its local economies. Listed by Forbes among ‘America’s Best Employers by State’ for four consecutive years from 2022 to 2025, as well as named to Forbes’ list of ‘America’s Best Employers for Healthcare Professionals’ in 2025, MyMichigan is a major employer in all the areas it serves with employees having earned $815 million in wages and $147 million in benefits in fiscal year 2025.
Systemwide, MyMichigan has:
• More than 13,200 employees and operational support staff
• More than 2,400 providers credentialed within MyMichigan Health
• Annual gross revenues of approximately $5.1 billion for fiscal year 2025
• Assets valued at $2.4 billion as of June 30, 2025
• 1,123 reportable beds
Offices: 4000 Wellness Drive, Midland, Michigan 48670, US
MyMichigan Health is a partnership of health providers, services and facilities in the heart of Michigan. It is a non-profit, tax-exempt health system affiliated with the University of Michigan Health. As a non-profit, all excess revenues go back into providing care, upgrading services, fairly compensating employees and creating a supportive work environment. The quality of its medical facilities and campuses have been enhanced by the generosity of local foundations and donors.
Serving more than one million residents in a 26-county region, MyMichigan Health acts as a parent organization with various joint ventures and management contracts. In fiscal year 2025, MyMichigan Health provided $243 million in community benefits and other uncompensated care.
MyMichigan also contributes significantly to the health of its local economies. Listed by Forbes among ‘America’s Best Employers by State’ for four consecutive years from 2022 to 2025, as well as named to Forbes’ list of ‘America’s Best Employers for Healthcare Professionals’ in 2025, MyMichigan is a major employer in all the areas it serves with employees having earned $815 million in wages and $147 million in benefits in fiscal year 2025.
Systemwide, MyMichigan has:
• More than 13,200 employees and operational support staff
• More than 2,400 providers credentialed within MyMichigan Health
• Annual gross revenues of approximately $5.1 billion for fiscal year 2025
• Assets valued at $2.4 billion as of June 30, 2025
• 1,123 reportable beds
Offices: 4000 Wellness Drive, Midland, Michigan 48670, US