Responsibilities The Scheduling Coordinator assists in participant care responsibilities by performing receptionist duties, escorting participants to exam rooms and scheduling and coordinating various appointments betwee…
Skills: Patient Scheduling, Medical Terminology, EMR, Epic EMR, Customer Service
Responsibilities The Universal RN (Registered Nurse) provides skilled nursing care in accordance with InnovAge policies, clinical standards, and all applicable regulations. This universal role supports participants in bo…
Skills: Skilled Nursing Care, Patient Assessment, Medication Administration, Wound Care, Care Coordination
Responsibilities The Universal RN (Registered Nurse) provides skilled nursing care in accordance with InnovAge policies, clinical standards, and all applicable regulations. This universal role supports participants in bo…
Skills: Skilled Nursing Care, Patient Assessment, Medication Administration, Wound Care, Care Coordination
Responsibilities The Day Center CNA (Certified Nurse Assistant) works at our Adult Day Health Center assisting participants with ADLs (activities of daily living) and providing both restorative and supportive care. Follo…
Skills: Activities of Daily Living (ADLs), Patient Care, Vital Signs Monitoring, Restorative Care, Patient Transferring
Los Angeles, California, United States · Remote OK
$222k–$300k/yr
Senior+
Responsibilities Under the direction of the President and Chief Operating Officer (COO), the Regional President is responsible for the administration management, development and performance of State and Regional PACE Pro…
Responsibilities The Recreation Specialist I plans, organizes, directs and participates in a comprehensive recreation program tailored to the needs and limitations of the frail elderly. Assesses the needs, interests and …
Skills: Recreation Planning, Elderly Care, Care Plan Development, Functional Status Assessment, Group Activity Leadership
Responsibilities The Physical Therapist provides clinical physical therapy evaluation and treatment plans for program participants 55 and older, on an acute restorative or maintenance level as needed. They are responsibl…
Skills: Physical Therapy Evaluation, Treatment Planning, Patient Care, Functional Mobility Training, Durable Medical Equipment Management
Responsibilities The Senior HR Generalist serves as a strategic and hands-on human resources partner supporting leaders and employees across assigned business units. This role provides expertise in employee relations, ta…
Responsibilities The Occupational Therapist (OT) provides occupational therapy evaluations and treatment plans to participants. All participant care provided is in accordance with applicable InnovAge policies and state r…
Skills: Occupational Therapy Evaluation, Treatment Planning, Patient Care, Durable Medical Equipment Management, Patient Education
Responsibilities Our Physicians support our enrolled geriatric participants Monday through Friday 8 to 5pm, no nights, weekends, or holidays! Our Physician is responsible for the medical care of InnovAge's enrolled geria…
Skills: Medical Diagnosis, Patient Management, Physical Examination, Treatment Planning, Geriatric Care
Responsibilities The Occupational Therapist (OT) provides occupational therapy evaluations and treatment plans to participants. All participant care provided is in accordance with applicable InnovAge policies and state r…
Skills: Occupational Therapy Evaluation, Treatment Planning, Patient Care, Durable Medical Equipment Management, Patient Education
Responsibilities The Eligibility RN is part of the In-Home Services team and partners with the local Enrollment team to determine if prospective participants meet the guidelines for enrolling in the PACE program. Schedul…
Skills: Level Of Care Assessments, Case Management, Geriatric Care, Patient Enrollment, Interdisciplinary Team Collaboration
San Bernardino, California, United States · On-site
$69k–$86k/yr
Mid level
Responsibilities The Social Worker, MSW plans, organizes and implements social work services to participants and their caregivers in accordance with InnovAge policies and all applicable regulations. Conducts psychosocial…
Skills: Psychosocial Assessments, Care Planning, Case Management, Crisis Intervention, Patient Advocacy
Responsibilities The In-Home Services RN Manager is responsible for ensuring completion of initial and annual assessments of participants in their home environment to determine their individual needs and coordinate plans…
Skills: Staff Supervision, Care Plan Coordination, Geriatric Care, Patient Assessment, Performance Management
San Bernardino, California, United States · Hybrid
$146k–$190k/yr
Senior+
Responsibilities The Regional Sales Director is responsible for meeting and exceeding gross enrollment goals for their assigned region through sales plan development and management of B2B and B2C sales activities. Territ…
Responsibilities The Day Center CNA (Certified Nurse Assistant) works at our Adult Day Health Center assisting participants with ADLs (activities of daily living) and providing both restorative and supportive care. Follo…
Skills: Activities Of Daily Living (ADLs), Patient Care, Vital Signs Monitoring, Restorative Care, Patient Transferring
Responsibilities InnovAge Driver – Participant Care provides transportation for our frail and elderly participants from their home to our Day Centers and appointments during the day and for field trips as part of the act…
Responsibilities The Activities Coordinator is responsible for the supervision of structured daylong activities for a group of elderly. The Coordinator’s plan and implement activities for groups, based on individual part…
Skills: Activity Planning, Geriatric Care, Participant Assessment, Care Plan Development, Infection Control
San Bernardino, California, United States · On-site
Mid level
Responsibilities InnovAge Driver – Participant Care provides transportation for our frail and elderly participants from their home to our Day Centers and appointments during the day and for field trips as part of the act…
Responsibilities The Dietitian completes participant nutritional assessments and reassessments, screens and assesses participant’s nutritional status and uses pertinent data to plan and implement appropriate nutrition in…
Skills: Nutritional Assessment, Care Planning, Dietary Modification, Nutrition Education, Medical Terminology
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$19/hr–$22/hr
Full-time
professional certificate
Medical Insurance, Dental Insurance, Vision Insurance, Short-term Disability, Long-term Disability, Life Insurance
Posted 16d ago
Apply by Jul 27
~40 hrs/week
Remote in United States
Responsibilities
The Scheduling Coordinator manages patient appointments with internal and external providers and coordinates transportation and escorts. Additionally, they perform clinic receptionist duties, maintain medical records, and provide general administrative support.
Requirements
Requires at least one year of administrative and scheduling experience, along with knowledge of medical terminology and EMR systems. A CNA license or Medical Assistant certificate is preferred, especially with experience in geriatric or home care settings.
Full job description
Responsibilities
The Scheduling Coordinator assists in participant care responsibilities by performing receptionist duties, escorting participants to exam rooms and scheduling and coordinating various appointments between the participant and providers. The Scheduling Coordinator also performs a variety of clerical duties and provides administrative support to all clinic functions. Participant Scheduling and Support – 75%
Schedules appointments with internal providers and with external network specialists’ offices for consultations and procedures as ordered by PACE primary care physicians.
Assists in prioritizing the scheduling of participants by consulting with medical staff, on a daily basis, to manage the participant flow.
Works as a liaison to these specialists’ offices for coordinating care and relaying information to PACE operations leadership team as appropriate.
Coordinates with the transportation department to schedule outside and special in-house appointments for participants.
Ensures that appointment information is relayed to the appropriate departments and caregivers as necessary in addition to notifying participants and their families of appointments and transportation arrangements.
Coordinates escorts with the ADHC staff.
Takes information from participants to start the triage process for those seeking care without a scheduled appointment
Clinic and Support – 25%
Greets and checks in participants for clinic appointments, performs any necessary documentation in medical records, and performs computer entries to update participant information.
Answers clinic telephone calls and directs calls and messages to appropriate parties or voice mail as requested.
Performs data entry of participant information, diagnostic orders, test results and data PACE information per established procedures.
Maintains inventory of clinic supplies and puts needed supplies on re-order list. Ensures that necessary supplies are always available.
Performs any necessary filing or clerical duties necessary to complete charting requirements.
Completes weekly audits as assigned.
Confirms that lab results are received and contact the lab company as needed for additional information.
Requests consultation notes and diagnostic tests by fax as needed.
REQUIRED
1+ yr administrative or clerical experience that includes filing, record keeping, data entry and providing customer service
1+ yr scheduling experience
Medical Terminology
EMR
PREFERRED
Using Epic EMR
Current state issued Certified Nursing Assistant (CNA) license and/or Medical Assistant certificate
Clinic health care experience in a geriatrics setting
Experience as a Nursing Assistant in home care, long-term care, daycare or group home
Benefits
InnovAge is dedicated to empowering seniors to live independently, allowing them to age in their own homes and communities safely. InnovAge offers an alternative to nursing homes through its Program of All-inclusive Care for the Elderly (PACE), which provides enrolled seniors with customized healthcare and social support at PACE Adult Day Health Centers. These centers are staffed by medical professionals who are committed to creating personalized care plans for each participant. At InnovAge, our team members are our greatest asset and have a significant impact on the lives of our participants every day. When you join InnovAge, you'll work alongside talented, respectful, and passionate colleagues within a patient-centered care model.
InnovAge is committed to equal opportunity and affirmative action, and we strive to create a diverse and inclusive workplace. We consider all qualified candidates for employment without discrimination based on race, color, religion, sex, sexual orientation, gender identity/expression, national origin, disability, protected veteran status, pregnancy, or any other protected status. Salaries are determined by various factors such as qualifications, experience, and location, and do not include potential bonuses or benefits. Our extensive benefits package includes medical/dental/vision insurance, short and long-term disability, life insurance and AD&D, supplemental life insurance, flexible spending accounts, 401(k) savings, paid time off, and company-paid holidays.
Applicants are considered until the position is filled.
Posted Pay Range
$19.76 - $22.74
Additional Information
Compensation Disclaimer
The pay may vary depending on job related factors, such as work location, experience, knowledge, skills, education, certifications, training and internal equity. InnovAge offers a comprehensive benefits package, which includes medical, dental, vision, 401(k) plan with company match, short and long-term disability, life insurance, supplemental life insurance, ADD, flexible spending account, paid time off and company paid holidays.
Attention Florida ApplicantsThis position requires a background screening through the Florida Care Provider Background Screening Clearinghouse.For more information, please visit the Clearinghouse Education and Awareness website: https://info.flclearinghouse.com
Agency Disclaimer
InnovAge will not accept unsolicited resumes from search firms for this employment opportunity. Regardless of past practices, all candidates/resumes submitted by search firms to InnovAge by any means without a valid written search agreement in place for that position will be deemed the property of InnovAge and no fee will be paid in the event such candidate is hired by InnovAge.
Fraud Disclaimer
InnovAge is committed to maintaining a safe, transparent, and respectful hiring process for all candidates.
Please be aware that all legitimate email communication regarding InnovAge job opportunities will come exclusively from an email address ending in @innovage.com.
At no point in our hiring process will InnovAge:
Request payment from candidates for equipment, background checks, onboarding, training, or any other employment‑related purpose
Ask for financial information (such as bank account details) before a formal offer and onboarding process is completed through our official systems
If you receive a message claiming to represent InnovAge that does not align with the above, it may be fraudulent. We encourage you to exercise caution and refrain from engaging or sharing personal information.
If you believe you have been contacted by someone misrepresenting InnovAge, please report the activity to [email protected] or apply directly through our official career site to ensure the opportunity is legitimate.
Your trust matters to us, and we appreciate your interest in joining InnovAge.
Related keywords
Epic EMRMedical TerminologyCNAMedical AssistantGeriatricsPACEPatient FlowTriageMedical RecordsHealthcare AdministrationClinic OperationsSchedulingData EntryPatient Care
InnovAge helps seniors age in their own homes with dignity through the Program of All-inclusive Care for the Elderly (PACE). InnovAge is dedicated to expanding this successful program to serve as many seniors as possible across the country. We hire exceptional people for our programs in California, Colorado, New Mexico, Pennsylvania, Virginia, and Florida.
Our mission is to sustain and enhance the independence and quality of life for those we serve, on their terms. Our purpose is to help older adults remain mobile, prolong their health, and continue living in their own homes.
Offices: 8950 E. Lowry Boulevard, Denver, CO 80230, US · 904 Las Lomas NE, Albuquerque, NM 87102, US · 410 East Parkcenter Circle North, San Bernardino, CA 92408, US · 5251 Concourse Drive, Roanoke, VA 24019-3081, US · 3551 N. Chambers, Aurora, CO 80011, US
Alzheimer's and dementia careHome careTransportation servicesCare managementSenior housingProgram of All-Inclusive Care for the Elderlyand Elderly day programsHealth CarePersonal HealthHome Health Care
InnovAge helps seniors age in their own homes with dignity through the Program of All-inclusive Care for the Elderly (PACE). InnovAge is dedicated to expanding this successful program to serve as many seniors as possible across the country. We hire exceptional people for our programs in California, Colorado, New Mexico, Pennsylvania, Virginia, and Florida.
Our mission is to sustain and enhance the independence and quality of life for those we serve, on their terms. Our purpose is to help older adults remain mobile, prolong their health, and continue living in their own homes.
Offices: 8950 E. Lowry Boulevard, Denver, CO 80230, US · 904 Las Lomas NE, Albuquerque, NM 87102, US · 410 East Parkcenter Circle North, San Bernardino, CA 92408, US · 5251 Concourse Drive, Roanoke, VA 24019-3081, US · 3551 N. Chambers, Aurora, CO 80011, US
Alzheimer's and dementia careHome careTransportation servicesCare managementSenior housingProgram of All-Inclusive Care for the Elderlyand Elderly day programsHealth CarePersonal HealthHome Health Care