Harrisburg, Pennsylvania, United States · Remote OK
$106k–$167k/yr
Job Description The Hospital / Institutional Customer Representative is a key member of the Hospital Customer Team and plays a critical role in supporting our Company's customer centric business model. He/she is responsi…
Skills: Account Management, Account Planning, Hospital Sales, Pharmaceutical Sales, Customer Strategy
Makati, Metro Manila, Philippines · Hybrid
Job Description Professional Healthcare Representative – Lower Laguna THE OPPORTUNITY Exciting opportunity to join an innovative and trusted Global biopharmaceutical businessPermanent Full-time opportunityTerritory Assig…
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Boston, Massachusetts, United States · On-site
$194k–$306k/yr
Job Description Discovery Oncology is seeking a visionary and strategic leader to shape and drive the discovery and advancement of the next generation of our Company's Oncology small molecule therapeutics. Come join an i…
Skills: Oncology, Small molecule therapeutics, Drug discovery, Cancer biology, Strategic planning
Lucerne, Lucerne, Switzerland · On-site
Job Description Our Company`s Schachen site serves as a magnetic force that attracts, recognizes, and integrates people from diverse backgrounds and perspectives. Employees feel not only that they belong at Schachen, but…
Skills: Upstream Processing, Biologics Manufacturing, GMP Environments, People Leadership, Tech Transfer
Bangalore, Karnataka, India · On-site
Job Description THE OPPORTUNITY Key Account Manager Key Account Manager is responsible for Efficiently manage the therapy area by effectively reaching out to customers and increases product awareness, answer queries and …
Skills: Account Management, Oncology Sales, Customer Relationship Management, Sales Performance Management, Data Analysis
Rahway, New Jersey, United States · Hybrid
$117k–$184k/yr
Job Description Global Project and Alliance Management (GPAM) is part of the Research and Development organization at our Company, which is also referred to as our Company's Research Laboratories. Position Description/Su…
Skills: Project management, Cross-functional leadership, Drug development, Risk management, Strategic planning
Rahway, New Jersey, United States · Hybrid
$256k–$403k/yr
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Skills: Oncology, Precision Medicine, Real World Evidence, Outcomes Research, Biomarkers
Munich, Bavaria, Germany · Hybrid
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Durham, North Carolina, United States · Hybrid
$117k–$184k/yr
Job Description At our company, we aspire to be the premier research-intensive biopharmaceutical company. We're at the forefront of research to deliver innovative health solutions that advance the prevention and treatmen…
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North Wales, Pennsylvania, United States · Hybrid
$191k–$300k/yr
Job Description Leads the Adherence Operations vertical within the Patient Support CoE, owning the Patient CRM, companion apps, refill coordination services, and adherence program design — the full set of capabilities th…
Skills: Patient CRM Management, Digital Health Operations, Adherence Program Management, Vendor Management, People Leadership
Rahway, New Jersey, United States · Hybrid
$106k–$167k/yr
Job Description The Biologics Development Quality group in Rahway (BDQR) within Global Development Quality is responsible for technical, operational and quality oversight of a growing and fast-moving large molecule pipel…
Skills: Biopharmaceutical industry, Deviation management, GMP compliance, Quality assurance systems, Biologics quality
Singapore, Singapore · On-site
Job Description Serve as the Asia Pacific (AP) Region's strategy development engine — converting aspiration into clear choices, disciplined trade-offs, and measurable pull-through. Architect Go-to-Market (GTM) and New Pr…
Skills: Strategic Planning, Business Transformation, Commercial Operations, Go-to-Market Strategy, New Product Planning
Pennsylvania, United States · On-site
$79k–$167k/yr
Job Description As a Cardiovascular Disease Specialist, you will drive meaningful patient impact by leveraging our scientific expertise and serving as the primary contact for customers within your assigned territory. As …
Skills: Account Management, Cardiovascular Disease, Sales Strategy, Market Analysis, Customer Relationship Management
Munich, Bavaria, Germany · Hybrid
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Skills: Business Analysis, Data Science, Demand Management, Innovation, Requirements Management
Rahway, New Jersey, United States · On-site
$142k–$224k/yr
Job Description The Associate Director of Method Development & Testing is responsible for leading a Center of Excellence (CoE) focused on developing and validating platform and innovative device/CP functional test method…
Skills: Analytical Chemistry, Biocompatibility, Biomedical Engineering, Chemical Biology, Computer-Aided Design
Washington, District of Columbia, United States · Hybrid
$311k–$489k/yr
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Skills: Government affairs, Policy development, Legislative relations, Strategic planning, Stakeholder engagement
Munich, Bavaria, Germany · Hybrid
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Rahway, New Jersey, United States · On-site
$157k–$247k/yr
Job Description The company Device Product and Process Development (DPPD) Team is seeking a hands-on device characterization and design focused technical leader. This position will be responsible for technical interrogat…
Skills: Mechanical Engineering, Biomedical Engineering, Drug Delivery Devices, Finite Element Analysis, Mechanical Testing
Rahway, New Jersey, United States · Hybrid
$117k–$184k/yr
Job Description RaDS IT Research Infrastructure Product Line (RIPL) is seeking a Senior Specialist, Plant Automation, OT Infrastructure, Controls & Industrial Automation to support pilot plant automation, process automat…
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Rahway, New Jersey, United States · On-site
$173k–$273k/yr
Job Description The Combination Product Characterization & Verification group within our Company's Device Development & Technology organization is seeking a hands-on device characterization and design focused technical l…
Skills: Mechanical Engineering, Finite Element Analysis, Design Failure Modes and Effect Analysis, Medical Device Development, Design Controls
Harrisburg, Pennsylvania, United States • Remote OK
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The Hospital Sales Executive identifies healthcare provider needs and develops customer strategies to support product pull-through and better health outcomes. They act as a primary point of contact for accounts, collaborating with internal teams to deliver relevant solutions and maintain consistent customer experiences.
Candidates must have a bachelor's degree with at least 3 years of sales experience, or a high school diploma with 6 years of equivalent professional experience. A valid driver's license and the ability to reside within the Reading/Philadelphia territory are required.
The Hospital / Institutional Customer Representative is a key member of the Hospital Customer Team and plays a critical role in supporting our Company's customer centric business model. He/she is responsible for working with the Hospital Customer Team to understand and identify Health Care Provider (HCP) customer needs, support pull-through activities relative to the customer strategy, and ensure that our Company is viewed as demonstrating value and better health outcomes to healthcare professionals and their patients.
The primary activities include:
Communicates about product in a way that's meaningful and relevant to each individual customer; customizes discussions and client interactions based on understanding of customer's needs
Engages in informed discussions about products with HCP customers - knowing when/how to seek and provide additional information
Within select customer accounts acts as primary point of contact for customer, meet with key customers/personnel to understand practice structure, business model, key influencers Managed Care Organization (MCO), employers, state and local regulations)/network structure, customer needs and identifies business opportunities
For select customer accounts/HCPs, coordinate with customer team to develop customer strategy - outlining strategy for interactions/ relationship, solutions and potential offerings for customer
Partners with National Account Executives (NAEs) to maintain strong focus on Managed Care pull-through
Shares learning and best-practices from one customer to help other customers meet their needs
Demonstrates a focus on better health outcomes (beyond acquisition, considers the HCP and patient experience)
Provides input into resource allocation decisions across customers
Identifies and selects programs/services available in the library of our Company's "resources" to address customer needs
Works with solutions group (Headquarters - HQ) and/or Medical Account Executive (MAE) to develop and deliver relevant offerings that address desired customer needs
Maintain current understanding of practice structure, business model, key influencers/ network structure and make information available to relevant stakeholders
Collaborate and communicate effectively with extended "in-scope" customer team to ensure a consistent customer experience across our Company's divisions and functional areas; ensure integration with National Account Executive (NAE), our Company's Vaccines personnel, Health Management Services (HMS) Manager, Solutions Consultant, Customer Strategies and Solutions (CSS), Regional Medical Director (RMD) and other key stakeholders to share key customer learning and support customer needs
Outstanding in all competency areas (Account Management; External Market Focus; 1:1 Customer Interactions)
Influences beyond their specific geography or product area
Implements approved resources, programs and messages to address customer and company needs.
Create awareness of approved Inpatient Hospital Letters of Participation (LOP) with eligible and appropriate customers. To include discussing approved details of the contract.
Qualifications
Education Minimum Requirements:
Bachelor’s Degree with 3 (36 months) or more years Sales experience OR a minimum of high school diploma with at least 6 years of equivalent experience which could include professional sales, experience in marketing, military or healthcare/scientific field that is not sales related (pharmaceutical, biotech, or medical devices).
Required:
Prior experience working in a scientific field or healthcare environment
Previous sales experience
Prior experience developing new business opportunities with existing customers
Experience establishing new customer relationships
Understanding of our Company's products and therapeutic areas
Consistent performer in most competency areas
Valid Driver's license
Preferred:
Prior consulting or customer service experience
Experience developing and executing a plan for engaging customers and meeting customer needs
Understanding of Headquarter operations
Ability to analyze metrics to assess progress against objectives
Hospital/Institutional Sales experience
Territory covers Reading, PA
The selected Sales Representative must reside within the territory.
Overnight travel may be required.
Travel (%) varies based on candidate’s location within the geography.
#MSJR
Current Employees apply HERE
Current Contingent Workers apply HERE
Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process.
As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics. As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit:
We are proud to be a company that embraces the value of bringing together, talented, and committed people with diverse experiences, perspectives, skills and backgrounds. The fastest way to breakthrough innovation is when people with diverse ideas, broad experiences, backgrounds, and skills come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively.
Learn more about your rights, including under California, Colorado and other US State Acts
The salary range for this role is
$106,200.00 - $167,200.00This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee’s position within the salary range will be based on several factors including, but not limited to relevant education, qualifications, certifications, experience, skills, geographic location, government requirements, and business or organizational needs.
The successful candidate will be eligible for annual bonus and long-term incentive, if applicable.
We offer a comprehensive package of benefits. Available benefits include medical, dental, vision healthcare and other insurance benefits (for employee and family), retirement benefits, including 401(k), paid holidays, vacation, and compassionate and sick days. More information about benefits is available at https://jobs.merck.com/us/en/compensation-and-benefits.
You can apply for this role through https://jobs.merck.com/us/en (or via the Workday Jobs Hub if you are a current employee). The application deadline for this position is stated on this posting.
San Francisco Residents Only: We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance
Los Angeles Residents Only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance
Search Firm Representatives Please Read Carefully
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
Travel Requirements:
10%*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.
Requisition ID:R403703
At MSD, known as Merck & Co., Inc., Rahway, NJ, USA in the United States and Canada, we are unified around our purpose: We use the power of leading-edge science to save and improve lives around the world. For more than 130 years, we have brought hope to humanity through the development of important medicines and vaccines. We aspire to be the premier research-intensive biopharmaceutical company in the world – and today, we are at the forefront of research to deliver innovative health solutions that advance the prevention and treatment of diseases in people and animals. We foster a diverse and inclusive global workforce and operate responsibly every day to enable a safe, sustainable and healthy future for all people and communities. For more information, visit www.msd.com and connect with us on Facebook, Instagram, Twitter, and YouTube.
Offices: 90 E Scott Ave, Rahway, New Jersey 07065, US · 2000 Galloping Hill Road, Kenilworth, NJ 07033, US · Jalan Puteri 5/20, Puchong, Selangor 47100, MY · Clos du Lynx 5, Woluwe-Saint-Lambert, Brussels Region 1200, BE · Keilaranta 3, Espoo, Southern Finland 02150, FI
At MSD, known as Merck & Co., Inc., Rahway, NJ, USA in the United States and Canada, we are unified around our purpose: We use the power of leading-edge science to save and improve lives around the world. For more than 130 years, we have brought hope to humanity through the development of important medicines and vaccines. We aspire to be the premier research-intensive biopharmaceutical company in the world – and today, we are at the forefront of research to deliver innovative health solutions that advance the prevention and treatment of diseases in people and animals. We foster a diverse and inclusive global workforce and operate responsibly every day to enable a safe, sustainable and healthy future for all people and communities. For more information, visit www.msd.com and connect with us on Facebook, Instagram, Twitter, and YouTube.
Offices: 90 E Scott Ave, Rahway, New Jersey 07065, US · 2000 Galloping Hill Road, Kenilworth, NJ 07033, US · Jalan Puteri 5/20, Puchong, Selangor 47100, MY · Clos du Lynx 5, Woluwe-Saint-Lambert, Brussels Region 1200, BE · Keilaranta 3, Espoo, Southern Finland 02150, FI
