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Full-time
bachelor degree
Posted 4d ago
Apply by Aug 30
~40 hrs/week
Responsibilities
The Automation Lead will define and execute the local automation roadmap to streamline marketing, commercial, and medical operations. They will collaborate with cross-functional teams to implement AI-enabled solutions and ensure all digital processes align with regulatory and compliance standards.
Requirements
Candidates must hold a bachelor's degree in a relevant field and possess at least 4 years of experience in marketing technology or automation. Proficiency with CRM platforms like Veeva or Salesforce and marketing automation tools is required.
Full job description
Job Description
The Automation Lead, Digital, Data & Analytics, Portugal will lead the development and implementation of automation and MarTech capabilities at market level, helping to streamline marketing, commercial and medical operations, improve internal efficiency, increase data accuracy and enable scalable customer engagement.
This role will work closely with cross-functional stakeholders across Digital, Data & Analytics, Marketing, Medical, Sales, IT, Compliance, Legal and external partners to identify automation opportunities, design effective workflows, support system integration and drive adoption of automation, AI-enabled solutions and digital tools.
The Automation Lead will be responsible for translating business needs into practical, compliant and scalable solutions, while ensuring alignment with local priorities, global standards and relevant regulatory, legal and internal compliance requirements.
Key Responsibilities
Lead the identification, assessment and prioritization of automation opportunities across marketing, commercial and medical processes.
Define and execute the local automation roadmap, aligned with business needs and global initiatives.
Drive the adoption of automation and AI-enabled solutions to improve efficiency, scalability and operational agility.
Map, design, implement and optimize end-to-end automated workflows across campaign management, content processes and operational activities.
Deploy automation technologies, including marketing automation tools, workflow tools, RPA and other relevant solutions, to reduce manual work and improve productivity.
Manage and optimize the local Marketing Technology ecosystem, including marketing automation platforms and digital tools.
Ensure effective system integration and seamless data flow across platforms.
Align local implementations with global architecture and standards, including lifecycle management, tagging, taxonomy, accessibility and related requirements.
Ensure that automation and digital processes follow applicable regulatory, legal, data privacy and internal compliance standards.
Maintain appropriate documentation, validation and audit readiness for automated processes and systems.
Collaborate with stakeholders to gather requirements, troubleshoot issues and ensure the smooth functioning of automated processes and systems.
Provide training, onboarding, documentation and ongoing support to end-users to maximize adoption and effective use of automation tools.
Monitor automation performance and identify opportunities for continuous improvement.
Basic Qualifications
Education
Bachelor’s degree, or equivalent experience, in Marketing, Computer Science, Engineering, Life Sciences or a related field.
Experience
Minimum of 4 years of experience in Marketing technology, digital marketing, automation or related roles.
Hands-on experience with CRM platforms, such as Veeva or Salesforce.
Experience with marketing automation platforms, such as Salesforce Marketing Cloud, Adobe or HubSpot.
Experience working in cross-functional environments.
Skills
Strong strategic thinking combined with the ability to execute effectively.
Process optimization and problem-solving mindset.
Strong communication and stakeholder engagement skills.
Ability to translate technical concepts into clear business value.
Continuous improvement and innovation mindset.
Preferred Qualifications
Experience with marketing and automation technologies, including RPA, workflow platforms and AI-driven solutions.
Knowledge of system integrations and APIs.
Experience in the pharmaceutical industry or another regulated industry.
Exposure to Agile methodologies.
Strong cross-functional collaboration experience.
Core Competencies
Strategic Planning: Aligns automation initiatives with business priorities.
Execution Excellence: Delivers high-quality solutions with speed and compliance.
Search Firm Representatives Please Read Carefully Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
Employee Status:
Regular
Relocation:
VISA Sponsorship:
Travel Requirements:
Flexible Work Arrangements:
Hybrid
Shift:
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Job Posting End Date:
08/30/2026
*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.
At MSD, known as Merck & Co., Inc., Rahway, NJ, USA in the United States and Canada, we are unified around our purpose: We use the power of leading-edge science to save and improve lives around the world. For more than 130 years, we have brought hope to humanity through the development of important medicines and vaccines. We aspire to be the premier research-intensive biopharmaceutical company in the world – and today, we are at the forefront of research to deliver innovative health solutions that advance the prevention and treatment of diseases in people and animals. We foster a diverse and inclusive global workforce and operate responsibly every day to enable a safe, sustainable and healthy future for all people and communities. For more information, visit www.msd.com and connect with us on Facebook, Instagram, Twitter, and YouTube.
Offices: 90 E Scott Ave, Rahway, New Jersey 07065, US · 2000 Galloping Hill Road, Kenilworth, NJ 07033, US · Jalan Puteri 5/20, Puchong, Selangor 47100, MY · Clos du Lynx 5, Woluwe-Saint-Lambert, Brussels Region 1200, BE · Keilaranta 3, Espoo, Southern Finland 02150, FI
Animal FeedVeterinaryHealth CareData ManagementBiopharmaClinical TrialsBiotechnologyMedicalPharmaceuticalData Center Automation
At MSD, known as Merck & Co., Inc., Rahway, NJ, USA in the United States and Canada, we are unified around our purpose: We use the power of leading-edge science to save and improve lives around the world. For more than 130 years, we have brought hope to humanity through the development of important medicines and vaccines. We aspire to be the premier research-intensive biopharmaceutical company in the world – and today, we are at the forefront of research to deliver innovative health solutions that advance the prevention and treatment of diseases in people and animals. We foster a diverse and inclusive global workforce and operate responsibly every day to enable a safe, sustainable and healthy future for all people and communities. For more information, visit www.msd.com and connect with us on Facebook, Instagram, Twitter, and YouTube.
Offices: 90 E Scott Ave, Rahway, New Jersey 07065, US · 2000 Galloping Hill Road, Kenilworth, NJ 07033, US · Jalan Puteri 5/20, Puchong, Selangor 47100, MY · Clos du Lynx 5, Woluwe-Saint-Lambert, Brussels Region 1200, BE · Keilaranta 3, Espoo, Southern Finland 02150, FI
Animal FeedVeterinaryHealth CareData ManagementBiopharmaClinical TrialsBiotechnologyMedicalPharmaceuticalData Center Automation