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Full-time
bachelor degree
Posted 3d ago
Apply by Aug 12
~40 hrs/week
Responsibilities
The role involves partnering with stakeholders to drive the design, configuration, and continuous improvement of the DocuSign CLM platform. You will lead requirements discovery, manage the product backlog, and coordinate testing activities to ensure a stable and scalable solution.
Requirements
Candidates must have a bachelor's degree and at least 7 years of experience in a technical IT or Product Analyst role. Proficiency in CLM technologies like DocuSign, SAP, or Icertis is required, along with strong analytical and problem-solving skills.
Full job description
Job Description
The Opportunity
Based in Hyderabad, join a global healthcare biopharma company and be part of a 130- year legacy of success backed by ethical integrity, forward momentum, and an inspiring mission to achieve new milestones in global healthcare.
Be part of an organisation driven by digital technology and data-backed approaches that support a diversified portfolio of prescription medicines, vaccines, and animal health products.
Drive innovation and execution excellence. Be a part of a team with passion for using data, analytics, and insights to drive decision-making, and which creates custom software, allowing us to tackle some of the world's greatest health threats.
Our Technology Centers focus on creating a space where teams can come together to deliver business solutions that save and improve lives. An integral part of our companys’ IT operating model, Tech Centers are globally distributed locations where each IT division has employees to enable our digital transformation journey and drive business outcomes. These locations, in addition to the other sites, are essential to supporting our business and strategy.
A focused group of leaders in each Tech Center helps to ensure we can manage and improve each location, from investing in growth, success, and well-being of our people, to making sure colleagues from each IT division feel a sense of belonging to managing critical emergencies. And together, we must leverage the strength of our team to collaborate globally to optimize connections and share best practices across the Tech Centers.
Role Overview
In this role, the CLM Product Analyst role will partner with business and IT stakeholders to drive the design, configuration, and continuous improvement of the DocuSign CLM platform. The position leads requirements discovery, supports roadmap and backlog management, and ensures prioritized, standardized delivery of CLM enhancements that advance business objectives. This role also supports testing, issue resolution, and post-deployment support to ensure a stable, scalable, and high-performing CLM solution
What will you do in this role
Leads CLM business requirement gathering to understand enhancements needed
Configure contract management technologies based on requirements documented
Conduct user acceptance testing to compile comprehensive test scenarios and identify flaws as well as improvements to newly built systems and processes
Supports CLM roadmap development and maintenance of product backlog
Coordinates across business stakeholders to prioritize needs for deployment that advance business objectives; maintain and manage CLM solution delivery plan
Communicates CLM strategy to key business stakeholders and facilitates buy-in to achieve timely delivery
Works closely with Product Line Lead and Product Manager(s) to support technical configuration of CLM solution based on business area needs, with a focus on process and delivery standardization
Coordinates with business stakeholders to identify pain points within CLM processes and technologies
Coordinate testing activities to ensure effective delivery of CLM solution
Supports technical resolution of any CLM solution issues and incidents after deployment
What should you have
Primary Skill- CLM experience (DocuSign preferred), Icertis, Conga, SAP CLM, Workflow creation, System configuration (SaaS tools)
Secondary Skill- Salesforce, AI, Digital Analytics, Power BI / Power Apps.
Bachelor’s degree
7+ years of experience in a technical IT and/or Product Analyst role
2+ years of experience in implementation of Docusign / Agiloft / SirionLabs /SAP CLM technology with strong workflow configurations
One or more of the following certifications or compelling CLM certifications:
Proven technical skillset to configure and maintain CLM solutions.
Experience with API integrations is an added advantage
Experience in CLM AI technologies is an added advantage
Strong analytical and problem-solving skills with the ability to drive initiatives to meet business objectives
Ability to adapt quickly in a dynamic and complex environment
Demonstrated ability working with Microsoft Office product suite
Proven track record of communicating effectively across stakeholder groups
Excellent organizational and time management skills, including the ability to manage support multiple projects and deadlines
Product Analyst experience with DocuSign or other CLM solutions
Our technology teams operate as business partners, proposing ideas and innovative solutions that enable new organizational capabilities. We collaborate internationally to deliver services and solutions that help everyone be more productive and enable innovation.
Who we are
We are known as Merck & Co., Inc., Rahway, New Jersey, USA in the United States and Canada and MSD everywhere else. For more than a century, we have been bringing forward medicines and vaccines for many of the world's most challenging diseases. Today, our company continues to be at the forefront of research to deliver innovative health solutions and advance the prevention and treatment of diseases that threaten people and animals around the world.
What we look for
Imagine getting up in the morning for a job as important as helping to save and improve lives around the world. Here, you have that opportunity. You can put your empathy, creativity, digital mastery, or scientific genius to work in collaboration with a diverse group of colleagues who pursue and bring hope to countless people who are battling some of the most challenging diseases of our time. Our team is constantly evolving, so if you are among the intellectually curious, join us—and start making your impact today.
Required Skills:
Contract Lifecycle Management (CLM), SAP CLM, Software as a Service (SaaS)
Search Firm Representatives Please Read Carefully Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
Employee Status:
Regular
Relocation:
Domestic
VISA Sponsorship:
No
Travel Requirements:
No Travel Required
Flexible Work Arrangements:
Hybrid
Shift:
Not Indicated
Valid Driving License:
No
Hazardous Material(s):
n/a
Job Posting End Date:
08/12/2026
*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.
At MSD, known as Merck & Co., Inc., Rahway, NJ, USA in the United States and Canada, we are unified around our purpose: We use the power of leading-edge science to save and improve lives around the world. For more than 130 years, we have brought hope to humanity through the development of important medicines and vaccines. We aspire to be the premier research-intensive biopharmaceutical company in the world – and today, we are at the forefront of research to deliver innovative health solutions that advance the prevention and treatment of diseases in people and animals. We foster a diverse and inclusive global workforce and operate responsibly every day to enable a safe, sustainable and healthy future for all people and communities. For more information, visit www.msd.com and connect with us on Facebook, Instagram, Twitter, and YouTube.
Offices: 90 E Scott Ave, Rahway, New Jersey 07065, US · 2000 Galloping Hill Road, Kenilworth, NJ 07033, US · Jalan Puteri 5/20, Puchong, Selangor 47100, MY · Clos du Lynx 5, Woluwe-Saint-Lambert, Brussels Region 1200, BE · Keilaranta 3, Espoo, Southern Finland 02150, FI
Animal FeedVeterinaryHealth CareData ManagementBiopharmaClinical TrialsBiotechnologyMedicalPharmaceuticalData Center Automation
At MSD, known as Merck & Co., Inc., Rahway, NJ, USA in the United States and Canada, we are unified around our purpose: We use the power of leading-edge science to save and improve lives around the world. For more than 130 years, we have brought hope to humanity through the development of important medicines and vaccines. We aspire to be the premier research-intensive biopharmaceutical company in the world – and today, we are at the forefront of research to deliver innovative health solutions that advance the prevention and treatment of diseases in people and animals. We foster a diverse and inclusive global workforce and operate responsibly every day to enable a safe, sustainable and healthy future for all people and communities. For more information, visit www.msd.com and connect with us on Facebook, Instagram, Twitter, and YouTube.
Offices: 90 E Scott Ave, Rahway, New Jersey 07065, US · 2000 Galloping Hill Road, Kenilworth, NJ 07033, US · Jalan Puteri 5/20, Puchong, Selangor 47100, MY · Clos du Lynx 5, Woluwe-Saint-Lambert, Brussels Region 1200, BE · Keilaranta 3, Espoo, Southern Finland 02150, FI
Animal FeedVeterinaryHealth CareData ManagementBiopharmaClinical TrialsBiotechnologyMedicalPharmaceuticalData Center Automation