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Jobs at Morley (Now Hiring) — 13 open

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Warranty Support Specialist (Remote - Michigan)

United States · Remote Solely

Entry level

About the Role Location: Remote – Michigan residents Are you a great communicator with an analytical mind? Are you interested in working from home? This could be an interesting opportunity for you! As a remote Warr…

Skills: Customer Service, Analytical Skills, Communication Skills, Computer Navigation, Typing (35 WPM)

Morley logoMorley

Sales Tax and Fund Recovery Financial Coordinator (Remote)

United States · Remote Solely

Entry level

About the Role Location: Remote – Michigan residents Are you looking for a work-from-home position where you can use your critical thinking and people skills? This could be a great fit for you! As a Sales Tax and F…

Skills: Microsoft Office, Attention to detail, Multitasking, Time management, Critical thinking

Morley logoMorley

Auto Uptime Advocate (Remote - Michigan)

United States · Remote Solely

Senior

About the Role Location: Remote – Michigan residents If you are a great communicator and enjoy troubleshooting and helping connect people with solutions, this could be a great career move for you – especially…

Skills: Automotive knowledge, Case management, Customer service, Interpersonal communication, Organization

Morley logoMorley

Legal Claims Analyst (Los Angeles, CA area)

United States · Hybrid

Mid level

About the Role Location*: Southern California / Los Angeles area (remote, periodic area travel required) Are you confident speaking in public, a skilled listener, and adept at evaluating and conveying case details? If so…

Skills: Litigation Process, Public Speaking, Case Management, Legal Testimony, Communication Skills

Morley logoMorley

Work at Home Customer Service Advisor (Kentucky residents)

United States · Remote Solely

Mid level

About the Role Role: Remote – Kentucky residents | Full-time early career role This is a work-from-home customer service role in a structured contact center environment. You’ll spend most of your day handling…

Skills: Written Communication, Verbal Communication, Logical Reasoning, Basic Math, Empathy

Morley logoMorley

Work at Home Customer Service Advisor (Ohio residents)

United States · Remote Solely

Mid level

About the Role Role: Remote – Ohio residents | Full-time early career role This is a work-from-home customer service role in a structured contact center environment. You’ll spend most of your day handling hea…

Skills: Written communication, Verbal communication, Logical reasoning, Basic math, Empathy

Morley logoMorley

Work at Home Customer Service Advisor (Alabama residents)

United States · Remote Solely

Mid level

About the Role Role: Remote – Alabama residents | Full-time early career role This is a work-from-home customer service role in a structured contact center environment. You’ll spend most of your day handling …

Skills: Written communication, Verbal communication, Logical reasoning, Basic math, Empathy

Morley logoMorley

Work at Home Customer Service Advisor (Indiana residents)

United States · Remote Solely

Mid level

About the Role Role: Remote – Indiana residents | Full-time early career role This is a work-from-home customer service role in a structured contact center environment. You’ll spend most of your day handling …

Skills: Written communication, Verbal communication, Logical reasoning, Basic math, Empathy

Morley logoMorley

Remote Customer Service Representative (Michigan residents)

United States · Remote Solely

Mid level

About the Role Location: Remote – Michigan residents Work from home in a remote, structured contact center role supporting one of the world’s most well-known automotive brands. You’ll act as a liaison b…

Skills: Written communication, Verbal communication, Empathy, Dependability, Multitasking

Morley logoMorley

Vehicle Return Clerk (Remote - Michigan)

United States · Remote Solely

Mid level

About the Role Location: Remote – Michigan residents Do you have a strong eye for detail? This could be a great opportunity for you – especially if you're interested in working from home! As a remote Vehicle …

Skills: Computer Navigation, Typing, Microsoft Office, Attention To Detail, Customer Service

Morley logoMorley

Vehicle Processing Clerk (Remote - Michigan)

United States · Remote Solely

Entry level

About the Role Location: Remote – Michigan residents Do you have a great eye for detail and a talent for figuring things out? Bring your customer service mindset and a willingness to learn. We'll train you on every…

Skills: Multitasking, Analytical skills, Problem-solving, Microsoft Office, Customer service

Morley logoMorley

Administrative Assistant (On Site)

Saginaw, Michigan, United States · On-site

Entry level

About the Role Location: Saginaw, Michigan (On Site) Are you … convenient to the Saginaw areaa critical thinkera problem solvergood working on your own and with a teamopen to learning new thingsand have at least a…

Skills: Organization, Critical Thinking, Attention To Detail, Interpersonal Skills, Microsoft Office

Morley logoMorley

Administrative Process Assistant (On Site)

Saginaw, Michigan, United States · On-site

Entry level

About the Role Location: Saginaw, Michigan (On Site) Do you have a great eye for detail? Are you looking to work in a friendly environment with great benefits? Join the Morley Family as an Administrative Process Assistan…

Skills: Organizational skills, Communication skills, Attention to detail, Multitasking, Microsoft Office

Morley logo

Warranty Support Specialist (Remote - Michigan)

Morley

United States • Remote Solely

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Entry level

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  • Full-time
  • high school
  • Medical insurance, Prescription coverage, Dental insurance, Vision insurance, Paid time off, Associate wellness program
  • Posted 10d ago
  • Apply by Jul 17
  • ~40 hrs/week
  • Remote in Michigan, United States

Responsibilities

The specialist will assist automotive dealerships in managing warranty claims from start to finish. This includes analyzing expense and frequency trends to identify improvements and communicating solutions to partners via phone, chat, and email.

Requirements

Candidates must be Michigan residents with a high school diploma and at least one year of customer service experience. Technical requirements include a wired high-speed internet connection and the ability to pass a background check and drug screen.

Full job description

About the Role

Location: Remote – Michigan residents

 

Are you a great communicator with an analytical mind? Are you interested in working from home? This could be an interesting opportunity for you!

 

As a remote Warranty Support Specialist at Morley, you'll use your customer service expertise to help automotive dealerships handle warranty claims from start to finish.

 

What You'll Do

  • Identify improvements by analyzing expense and frequency trends
  • Offer timely and accurate solutions for claim review
  • Communicate with internal and external partners through inbound and outbound conversations (including phone calls, chats, emails and other communications as needed) while keeping a positive and upbeat attitude

 

Questions Before You Apply?

  • Live chat with a Morley Talent Acquisition (TA) Specialist: careers.morleycompanies.com
  • Chat hours:
    • M-F 8 a.m. - 5 p.m. Eastern / 7 a.m. - 4 p.m. Central / 6 a.m. - 3 p.m. Mountain / 5 a.m. - 2 p.m. Pacific time
    • Closed on some holidays. TA will respond to after-hours questions the next business day.

 


Skills for Success

Required Skills

  • Self-motivated, passionate professional who is enthusiastic, energetic and teamwork-oriented
  • Strong computer navigation and typing skills (minimum of 35 words per minute) (check your skills with a free typing test)
    (direct link to test: www.typingtest.com)
  • Excellent analytical and communication skills

 

Eligibility Requirements

  • Must have the ability to pass a pre-employment background check and drug screen
  • High school diploma or equivalent
  • One or more year of customer service experience (previous call center work, retail, restaurant, fast food, hotel or any role where you interacted with customers)
  • Ability to work shifts within the center’s hours of operation:
    • Monday - Friday
    • 8 a.m. to 6 p.m. Eastern / 7 a.m. to 5 p.m. Central / 6 a.m. to 4 p.m. Mountain / 5 a.m. to 3 p.m. Pacific time 
    • No weekends or late shifts!
  • Must be able to stick to the schedule reliably, as some queues are time sensitive

 

Nice to Have

  • Experience in warranty administration and / or insurance claims
  • Automotive dealership experience (e.g., service department, warranty administration)

 

Remote Work Requirements

  • Michigan resident 
  • Secluded and distraction-free work environment
  • Required internet setup:
    • High-speed internet delivered through a wired provider (cable or fiber)
    • Computer must be physically connected to your modem / router using an Ethernet cable
    • Wireless, 5G and satellite connections are not supported

 

The Remote Experience 
Wondering what it's like to work for Morley from home? Check out this video to get a glimpse of a remote associate's typical day and how their home office setup helps them stay focused.


 

(direct link to video: https://mrly.info/h4b)

 


Why Join Our Morley Family

At Morley, your paycheck is just the start – add in health coverage, wellness resources and financial benefits, and you get a total compensation package designed to support you in work and in life.

 

Health & Wellness Benefits

  • Medical and prescription coverage
  • Dental and vision insurance
  • Paid time off
  • Associate wellness program with rewards for annual checkups
  • Programs to quit tobacco use and manage chronic conditions (e.g., diabetes, asthma)

 

Financial Benefits

  • 401(k) with match
  • Flexible spending account (FSA)
  • Life insurance
  • Company-paid short- and long-term disability insurance

 

Benefits to Make Your Life Easier

  • 24/7 online access to doctors through Teladoc
  • 24/7 nurse help desk
  • Patient advocacy with free 24/7 support for benefit questions and claims
  • Guidance for family, financial and estate planning (including wills)

 

About Morley

Our mission is to deliver extraordinary experiences.

 

We do this by leading with humility, embracing everyone, sweating the details and moving mountains (making the impossible possible) – for our associates and for the world-leading companies that partner with us.

 

We are an Equal Opportunity Employer and promote a caring and respectful work environment. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.

 

As part of this commitment, we provide reasonable accommodations for those with disabilities. If you need reasonable accommodation to participate in the application or interview process, please contact [email protected].

 

Thank you for your interest in Morley.

 

Notices

  • Morley utilizes E-Verify during onboarding for all hires. Click here to learn more about E-Verify: https://mrly.info/bau and your right to work: https://mrly.info/7wo
  • Click here to view Morley’s CCPA Notice for applicants in California: https://info.morleynet.com/ccpa
  • Click here to view Morley's privacy policy: https://info.morleynet.com/morley-privacy-policy

 

Related keywords

Warranty AdministrationInsurance ClaimsAutomotive DealershipCustomer ServiceClaim ReviewTrend AnalysisRemote WorkE-VerifyCall CenterEthernetHigh-speed Internet

About Morley

LinkedInVisit site

We deliver extraordinary experiences to the world's most discerning clients.

Industry
Advertising Services
Company size
1,001-5,000 employees
Founded
1863
Headquarters
Saginaw, MI
LinkedIn followers
10,454

𝗢𝘂𝗿 𝗰𝗹𝗶𝗲𝗻𝘁𝘀 We serve four demanding markets: - Global / Fortune 500 companies seeking customer service delivery for contact centers and processing centers - Global / Fortune 500 companies seeking meeting, incentive and special events management - Global / Fortune 500 companies seeking trade show booth fabrication (custom or modular) and trade show schedule management (installation, dismantling and storage) - Museums, schools, libraries and other institutions seeking custom built exhibit installations. 𝗧𝗵𝗿𝗲𝗲 𝗰𝗼𝗺𝗽𝗮𝗻𝗶𝗲𝘀, 𝗰𝗼𝘂𝗻𝘁𝗹𝗲𝘀𝘀 𝘀𝗼𝗹𝘂𝘁𝗶𝗼𝗻𝘀 We serve these markets through three distinct entities that work independently or in close coordination with one another to deliver highly integrated and complex solutions: 𝗕𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗣𝗿𝗼𝗰𝗲𝘀𝘀 𝗢𝘂𝘁𝘀𝗼𝘂𝗿𝗰𝗶𝗻𝗴 where we manage contact centers and processing centers in North America and near-shore locations 𝗪𝗲𝗯𝘀𝗶𝘁𝗲: www.morleybpo.com 𝗠𝗲𝗲𝘁𝗶𝗻𝗴𝘀 & 𝗜𝗻𝗰𝗲𝗻𝘁𝗶𝘃𝗲𝘀 where we manage meetings, conferences and incentives for groups ranging in size from tens to thousands 𝗪𝗲𝗯𝘀𝗶𝘁𝗲: www.morleymeetings.com 𝗘𝘅𝗵𝗶𝗯𝗶𝘁𝘀 & 𝗗𝗶𝘀𝗽𝗹𝗮𝘆𝘀 where we build and install museum exhibits and trade show properties 𝗪𝗲𝗯𝘀𝗶𝘁𝗲: www.morleyexhibits.com Since 1863, we’ve cultivated a culture of delivering extraordinary experiences. It’s woven into our DNA, propelling us to achieve exceptional, award-winning outcomes. This ethos empowers our dedicated associates to unleash their full potential, and help our clients achieve great results. At Morley, we call it Moving People to Move Mountains. 𝗦𝗲𝗿𝘃𝗶𝗰𝗲 𝗶𝘀 𝘁𝗵𝗲 𝗵𝗲𝗮𝗿𝘁 𝗼𝗳 𝗼𝘂𝗿 𝗯𝘂𝘀𝗶𝗻𝗲𝘀𝘀, 𝗮𝗻𝗱 𝗽𝗲𝗼𝗽𝗹𝗲 𝗮𝗿𝗲 𝗶𝘁𝘀 𝘀𝗼𝘂𝗹 Happy associates make happy customers. Empowered with the tools and authority to make their solutions and service something to smile about, our associates delight in ensuring every experience for our clients and each other is extraordinary.

Offices: One Morley Plaza, Saginaw, MI 48603, US

Contact Center Management (Brick & Mortar/Remote)Customer CareDealer/Retailer CareExpert & Technical SupportReacquired Vehicle ManagementRecall ManagementDigital Payment ManagementMeeting & Event ManagementMeeting ProductionContent Management
View all jobs at Morley

About Morley

LinkedInVisit site

We deliver extraordinary experiences to the world's most discerning clients.

Industry
Advertising Services
Company size
1,001-5,000 employees
Founded
1863
Headquarters
Saginaw, MI
LinkedIn followers
10,454

𝗢𝘂𝗿 𝗰𝗹𝗶𝗲𝗻𝘁𝘀 We serve four demanding markets: - Global / Fortune 500 companies seeking customer service delivery for contact centers and processing centers - Global / Fortune 500 companies seeking meeting, incentive and special events management - Global / Fortune 500 companies seeking trade show booth fabrication (custom or modular) and trade show schedule management (installation, dismantling and storage) - Museums, schools, libraries and other institutions seeking custom built exhibit installations. 𝗧𝗵𝗿𝗲𝗲 𝗰𝗼𝗺𝗽𝗮𝗻𝗶𝗲𝘀, 𝗰𝗼𝘂𝗻𝘁𝗹𝗲𝘀𝘀 𝘀𝗼𝗹𝘂𝘁𝗶𝗼𝗻𝘀 We serve these markets through three distinct entities that work independently or in close coordination with one another to deliver highly integrated and complex solutions: 𝗕𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗣𝗿𝗼𝗰𝗲𝘀𝘀 𝗢𝘂𝘁𝘀𝗼𝘂𝗿𝗰𝗶𝗻𝗴 where we manage contact centers and processing centers in North America and near-shore locations 𝗪𝗲𝗯𝘀𝗶𝘁𝗲: www.morleybpo.com 𝗠𝗲𝗲𝘁𝗶𝗻𝗴𝘀 & 𝗜𝗻𝗰𝗲𝗻𝘁𝗶𝘃𝗲𝘀 where we manage meetings, conferences and incentives for groups ranging in size from tens to thousands 𝗪𝗲𝗯𝘀𝗶𝘁𝗲: www.morleymeetings.com 𝗘𝘅𝗵𝗶𝗯𝗶𝘁𝘀 & 𝗗𝗶𝘀𝗽𝗹𝗮𝘆𝘀 where we build and install museum exhibits and trade show properties 𝗪𝗲𝗯𝘀𝗶𝘁𝗲: www.morleyexhibits.com Since 1863, we’ve cultivated a culture of delivering extraordinary experiences. It’s woven into our DNA, propelling us to achieve exceptional, award-winning outcomes. This ethos empowers our dedicated associates to unleash their full potential, and help our clients achieve great results. At Morley, we call it Moving People to Move Mountains. 𝗦𝗲𝗿𝘃𝗶𝗰𝗲 𝗶𝘀 𝘁𝗵𝗲 𝗵𝗲𝗮𝗿𝘁 𝗼𝗳 𝗼𝘂𝗿 𝗯𝘂𝘀𝗶𝗻𝗲𝘀𝘀, 𝗮𝗻𝗱 𝗽𝗲𝗼𝗽𝗹𝗲 𝗮𝗿𝗲 𝗶𝘁𝘀 𝘀𝗼𝘂𝗹 Happy associates make happy customers. Empowered with the tools and authority to make their solutions and service something to smile about, our associates delight in ensuring every experience for our clients and each other is extraordinary.

Offices: One Morley Plaza, Saginaw, MI 48603, US

Contact Center Management (Brick & Mortar/Remote)Customer CareDealer/Retailer CareExpert & Technical SupportReacquired Vehicle ManagementRecall ManagementDigital Payment ManagementMeeting & Event ManagementMeeting ProductionContent Management
View all jobs at Morley

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