Cambridge, Massachusetts, United States · Hybrid
Position Summary: Reporting to the Consumer Lending Manager, the Consumer Loan Processor is responsible for the accurate and timely processing of consumer loan applications from submission through funding, ensuring each …
Skills: Consumer Loan Processing, Lending Support, Regulatory Compliance, Loan Origination Systems, Underwriting Support
Cambridge, Massachusetts, United States · Hybrid
Position Summary: The Director, Member Service is responsible for overseeing the day-to-day operation of the Contact Center including the Contact Center Representatives and the Virtual Teller Staff. This person is respon…
Skills: Contact Center Management, Staff Coaching, Employee Development, Financial Services Regulations, Communication Skills
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Responsible for the accurate and timely processing of consumer loan applications from submission through funding. Ensures all loans comply with credit union policies, investor guidelines, and regulatory requirements.
Requires a high school diploma and at least one year of experience in consumer loan processing or financial services. Familiarity with nCino, Origence, Fiserv DNA, and consumer lending regulations is preferred.
Position Summary:
Reporting to the Consumer Lending Manager, the Consumer Loan Processor is responsible for the accurate and timely processing of consumer loan applications from submission through funding, ensuring each loan meets credit union policy, investor and program guidelines, and applicable regulatory requirements. This role serves as a key support function within the Consumer Lending Department, partnering with underwriters, loan officers, contact center and branch staff, members, and dealer partners to move applications efficiently through the pipeline while maintaining a high standard of accuracy, compliance, and member service.
Job Requirements:
Required: High school diploma or equivalent required. One (1) or more years of consumer loan processing, lending support, or related financial services experience required. Experience in a credit union or community financial institution preferred. Familiarity with nCino or a comparable loan origination system, and with indirect lending platforms such as Origence (CUDL), preferred. Familiarity with Fiserv DNA core banking system preferred. Working knowledge of consumer lending regulations (Reg Z, Reg B, FCRA, MLA) preferred.
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At MIT Federal Credit Union, we are a not-for-profit, member-owned financial institution dedicated to serving the Massachusetts Institute of Technology (MIT) community and beyond. Established in 1940, we have grown to serve almost 40,000 members in the greater Boston area and beyond. We embody the philosophy of "People Helping People," focusing on providing exceptional financial services and support to our members. We are committed to giving back to our community through scholarships, financial education, and support for local initiatives. Whether you're managing everyday finances or planning for the future, we invite you to explore the benefits of membership with MIT Federal Credit Union. Visit our website to learn more about our services and how you can become a part of our community. Follow us for updates on financial education, community events, and more!
Offices: 700 Tech Square, Cambridge, MA 02139, US · Bldg W-20, 84 Mass Ave, Cambridge, MA 02139, US · 244 Wood St, Lexington, MA 02420, US
At MIT Federal Credit Union, we are a not-for-profit, member-owned financial institution dedicated to serving the Massachusetts Institute of Technology (MIT) community and beyond. Established in 1940, we have grown to serve almost 40,000 members in the greater Boston area and beyond. We embody the philosophy of "People Helping People," focusing on providing exceptional financial services and support to our members. We are committed to giving back to our community through scholarships, financial education, and support for local initiatives. Whether you're managing everyday finances or planning for the future, we invite you to explore the benefits of membership with MIT Federal Credit Union. Visit our website to learn more about our services and how you can become a part of our community. Follow us for updates on financial education, community events, and more!
Offices: 700 Tech Square, Cambridge, MA 02139, US · Bldg W-20, 84 Mass Ave, Cambridge, MA 02139, US · 244 Wood St, Lexington, MA 02420, US
