Maldives · On-site
Job Location: Avani+ Fares Maldives Resort Overview Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties designed intelligently to appeal to a var…
Skills: Reservations Management, Team Leadership, Revenue Management, Inventory Management, Up-selling
Bangkok, Thailand · On-site
Job Location: Avani Office Overview Minor International (MINT) is a global company focused on two core businesses: hospitality and restaurants. MINT is a hotel owner, operator and investor with a portfolio of over 550 ho…
Skills: Cash Reconciliation, Credit Card Reconciliation, Voucher Reconciliation, Accounts Receivable, Month-end Closing
Chiang Rai City Municipality, Thailand · On-site
Job Location: Anantara Golden Triangle Elephant Camp & Resort Overview Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties designed intelligently…
Skills: Menu Development, Food Cost Management, HACCP, Food Safety, Kitchen Management
Desaru, Johor, Malaysia · On-site
Job Location: Anantara Desaru Coast Resort & Villas Overview Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties designed intelligently to appeal…
Skills: Pastry Production, Bakery, Food Preparation, Health and Safety, Personal Hygiene
Desaru, Johor, Malaysia · On-site
Job Location: Anantara Desaru Coast Resort & Villas Overview Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties designed intelligently to appeal…
Skills: Pastry Production, Bakery Production, Food Presentation, Kitchen Leadership, Staff Training
Desaru, Johor, Malaysia · On-site
Job Location: Anantara Desaru Coast Resort & Villas Overview Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties designed intelligently to appeal…
Skills: Food Preparation, Plating and Presentation, Kitchen Management, Staff Training, Health and Safety Compliance
Phuket City Municipality, Thailand · On-site
Job Location: AVC Phuket Preview Centre Overview Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties designed intelligently to appeal to a variet…
Skills: Direct Sales, Vacation Ownership, Negotiation, Communication, Problem Solving
Phuket City Municipality, Thailand · On-site
Job Location: AVC Phuket Preview Centre Overview Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties designed intelligently to appeal to a variet…
Skills: Telemarketing, Direct Selling, Negotiation, Communication Skills, Listening Skills
Desaru, Johor, Malaysia · On-site
Job Location: Anantara Desaru Coast Resort & Villas Overview Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties designed intelligently to appeal…
Skills: Revenue Auditing, Financial Reconciliation, PMS, POS, Financial Reporting
Desaru, Johor, Malaysia · On-site
Job Location: Anantara Desaru Coast Resort & Villas Overview Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties designed intelligently to appeal…
Skills: Culinary Arts, Kitchen Management, Western Cuisine, Asian Cuisine, Organization
Desaru, Johor, Malaysia · On-site
Job Location: Anantara Desaru Coast Resort & Villas Overview Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties designed intelligently to appeal…
Skills: Pastry, Bakery, Culinary Oversight, Kitchen Management, Organization
Phuket City Municipality, Thailand · On-site
Job Location: AVC Phuket Preview Centre Overview Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties designed intelligently to appeal to a variet…
Skills: Direct Sales, Negotiation, Communication Skills, Problem Solving, Relationship Building
Phuket City Municipality, Thailand · On-site
Job Location: AVC Phuket Preview Centre Overview Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties designed intelligently to appeal to a variet…
Skills: Telemarketing, Direct Selling, Communication Skills, Listening Skills, Negotiation
Phuket City Municipality, Thailand · On-site
Job Location: AVC Phuket Preview Centre Overview Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties designed intelligently to appeal to a variet…
Skills: Telemarketing, Direct Selling, Negotiation, Communication Skills, Listening Skills
Choeng Mon, Surat Thani, Thailand · On-site
Job Location: Anantara Lawana Koh Samui Resort Overview Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties designed intelligently to appeal to a…
Skills: Indian Cuisine, Culinary Techniques, Food Preparation, Food Presentation, Leadership
Bangkok, Thailand · On-site
Job Location: Anantara Siam Bangkok Hotel Overview Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties designed intelligently to appeal to a vari…
Skills: Arabic Speaking, English Fluency, Guest Relations, Front Office Operations, F&B Operations
Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates · On-site
Job Location: Qasr Al Sarab Desert Resort By Anantara Overview Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties designed intelligently to appe…
Skills: CCTV Monitoring, Security Operations, Incident Handling, Emergency Response, Contractor Management
Desaru, Johor, Malaysia · On-site
Job Location: Anantara Desaru Coast Resort & Villas Overview Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties designed intelligently to appeal…
Skills: Food Preparation, Kitchen Organization, Health and Safety, Personal Hygiene, Multi-tasking
Desaru, Johor, Malaysia · On-site
Job Location: Anantara Desaru Coast Resort & Villas Overview Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties designed intelligently to appeal…
Skills: Thai Cuisine, Food Preparation, Kitchen Organization, Health and Safety, Personal Hygiene
Malaysia · On-site
Job Location: Anantara Desaru Coast Resort & Villas Overview Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties designed intelligently to appeal…
Skills: Guest Service, Food and Beverage Service, Menu Knowledge, Teamwork, Hygiene Standards
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Lead and coach the on-property reservations team to ensure SOP adherence and high accuracy in guest bookings. Collaborate with Revenue Management to optimize inventory and maximize revenue through various distribution channels.
The candidate must be able to drive team performance and manage complex reservation operations. Experience in inventory management and utilizing distribution tools like GDS and IBE is required.
Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties designed intelligently to appeal to a variety of travellers, serving new passions as well as personal needs. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America.
As Reservations Manager you will drive the performance of the reservations team on property. You will ensure that all SOP's are being adhered to, responsible for training and coaching the team members and monitoring their performance. You will further be responsible for maintaining and improving reservations operations to ensure a high degree of accuracy in guest reservations, maximising revenue opportunities and satisfaction of guests and team memebrs. You will ensure monitoring of daily arrivals for all guest requests to be carried out and communicated to. You will drive the communication to other relevant departments, all realistic expectations of guests are met, and reservations are honoured. You will assist Revenue Management with inventory management, including maintenance of allotments, group blocks, and rate codes in all applicable systems. You will take personal responsibility for driving up- selling within the property and to ensure optimal use of all distribution channels, e.g. IBE, GDS, Tour Operators, Small Luxury Hotels, Regional and Corporate Sales Offices.
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Minor Hotels is a global hospitality leader with over 560 hotels and resorts across six continents, a diverse portfolio of F&B businesses and a selection of luxury transportation services. With over four decades of experience, we build stronger brands, foster lasting partnerships, and drive business success by staying focused on what matters most to our guests, team members and partners. Our diverse hotel brands - from the luxury of Anantara and Tivoli to the vibrant style of Avani and nhow - bring our guests to the most desirable hotel and resort destinations around the world. We also own a collection of related hospitality businesses, including luxury residences, private jets, restaurants and bars, spa and wellness, and river cruises and rail journeys. #MinorHotels
Offices: 88 The PARQ Building, 12th Fl. Ratchadaphisek Road, Bangkok, Klongtoey 10110, TH
Minor Hotels is a global hospitality leader with over 560 hotels and resorts across six continents, a diverse portfolio of F&B businesses and a selection of luxury transportation services. With over four decades of experience, we build stronger brands, foster lasting partnerships, and drive business success by staying focused on what matters most to our guests, team members and partners. Our diverse hotel brands - from the luxury of Anantara and Tivoli to the vibrant style of Avani and nhow - bring our guests to the most desirable hotel and resort destinations around the world. We also own a collection of related hospitality businesses, including luxury residences, private jets, restaurants and bars, spa and wellness, and river cruises and rail journeys. #MinorHotels
Offices: 88 The PARQ Building, 12th Fl. Ratchadaphisek Road, Bangkok, Klongtoey 10110, TH
