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Skills: Executive Engagement, Account Strategy, Cloud Solutions Sales, Financial Services Industry Expertise, AI Transformation
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Senior Product Marketing Manager, Microsoft 365 Copilot
Mountain View, California, United States · Hybrid
$106k–$223k/yr
Senior$1M raised
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Skills: AI/ML, Cybersecurity Architecture, Modern Data Platforms, C-suite Engagement, Technical Evangelism
Mountain View, California, United States · Remote OK
$120k–$261k/yr
Senior$1M raised
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Mountain View, California, United States · Remote OK
$143k–$304k/yr
Senior+$1M raised
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Skills: Technical Program Management, Product Ownership, Cross-functional Leadership, AI Solutions, Cloud Computing
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Full-time
bachelor degree
Posted 28d ago
~40 hrs/week
Responsibilities
The role focuses on driving revenue and consumption by managing executive relationships and developing multi-year account strategies for Financial Services customers. It involves leading AI and cloud transformation initiatives while orchestrating cross-functional teams to ensure customer success.
Requirements
Requires a Bachelor's degree and at least 8 years of IT sales experience, specifically selling cloud solutions to the Financial Services Industry. Fluency in English, Cantonese, and Mandarin is mandatory.
Full job description
Overview
Are you ready to help redefine how we sell services? Join a dynamic, forward-thinking sales team that’s transforming the customer experience. We’re looking for innovative, collaborative professionals who thrive in fast-paced environments, bring informal leadership to the table, and know how to align competing priorities to drive shared success.
Our organization is all about unlocking value for customers by aligning their business goals with transformative solutions. It goes beyond selling products—it's about building trusted partnerships, understanding customer challenges, and delivering tailored services that drive measurable outcomes. Through consultative engagement, strategic planning, and cross-functional collaboration, services sellers empower organizations to innovate, grow, and succeed in a digital-first world while guiding the AI transformation journey through repeatable and customized cutting-edge solutions powered by Microsoft Cloud and AI. We take pride in embodying Microsoft's mission of empowerment, promoting a growth mindset, inspiring excellence, and fostering a culture of inclusivity where everyone is encouraged to share their unique perspectives and be their authentic selves. By joining our team, you'll have the opportunity to contribute to life-changing innovations that impact billions of people worldwide.
As an experienced Services Account Manager, this role will give you the opportunity to accelerate your career growth, be part of a high performing team and develop, own and close strategic opportunities that leverage AI and cutting-edge solutions for customers that grow consumption.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Responsibilities
Customer & Executive Engagement
Own and deepen executive relationships with key stakeholders.
Connect customer C-level and business leaders with Microsoft executives to strengthen strategic partnerships.
Serve as the trusted advisor for business transformation, digitalization, and AI initiatives.
Account Strategy & Growth
Develop and execute multi-year account strategies covering both Unified and ISD opportunities.
Drive achievement of revenue, consumption, and customer success targets.
Identify whitespace opportunities and expand Microsoft footprint across business units and geographies.
Unified Business Leadership
Lead Unified renewal, expansion, and attach motions.
Position Unified as a strategic platform for customer success, operational resilience, security, and AI readiness.
Coordinate cross-functional teams to maximize Unified penetration and growth.
ISD Opportunity Development
Identify and qualify large transformation opportunities in areas such as AI, Data, Cloud, Security, Modernization, and Industry Solutions.
Lead strategic technology discussions and shape high-impact consulting and delivery engagements.
Drive pipeline creation and conversion for large ISD pursuits.
Orchestration & Stakeholder Management
Lead virtual teams across CSU, STU, ATU, ISD Delivery, Customer Success, Partners, and Specialists.
Align resources, priorities, and executive sponsorship to accelerate business outcomes.
Build strong internal networks to ensure deal execution and customer success.
Customer Success & Escalation Management
Proactively identify customer satisfaction risks and remove blockers.
Coordinate recovery plans and executive engagement when issues arise.
Ensure long-term customer health and retention.
Industry & Solution Expertise
Maintain deep understanding of Financial Services industry trends, regulations, and competitive landscape.
Articulate Microsoft’s value proposition across AI, Cloud, Security, Data, and Business Applications.
Position Microsoft solutions in alignment with customer business priorities and transformation goals.
Qualifications
Required/minimum qualifications
Bachelor's Degree AND 8+ years of sales experience within the Information Technology industry, including proven experience selling cloud solutions and driving complex enterprise sales engagements.
3+ years of direct experience managing or selling to Financial Services Industry (FSI) customers, with understanding of banking, insurance, or capital markets business environments.
Fluent in English, Cantonese, and Mandarin.
Additional or preferred qualifications
Bachelor's Degree AND 12+ years of sales experience within the Information Technology industry, including proven experience selling cloud solutions and driving complex enterprise sales engagements.
5+ years of direct experience managing or selling to Financial Services Industry (FSI) customers, with understanding of banking, insurance, or capital markets business environments.
Fluent in English, Cantonese, and Mandarin.
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Related keywords
Microsoft CloudAIFSIBankingInsuranceCapital MarketsUnified SupportISDCloud ComputingDigitalizationEnterprise SalesSaaSConsultingCustomer SuccessDataSecurity
Every company has a mission. What's ours? To empower every person and every organization to achieve more. We believe technology can and should be a force for good and that meaningful innovation contributes to a brighter world in the future and today. Our culture doesn’t just encourage curiosity; it embraces it. Each day we make progress together by showing up as our authentic selves. We show up with a learn-it-all mentality. We show up cheering on others, knowing their success doesn't diminish our own. We show up every day open to learning our own biases, changing our behavior, and inviting in differences. Because impact matters.
Microsoft operates in 190 countries and is made up of approximately 228,000 passionate employees worldwide.
Offices: 1 Microsoft Way, Redmond, Washington 98052, US · 1 Denison Street, North Sydney, NSW 2060, AU · 1950 Meadowvale Blvd, Mississauga, Ontario L5N 8L9, CA · 39, Quai du Président Roosevelt, Issy-les-Moulineaux, Île-de-France 92130, FR · Walter-Gropius-Straße 5, München, 80807, DE
Every company has a mission. What's ours? To empower every person and every organization to achieve more. We believe technology can and should be a force for good and that meaningful innovation contributes to a brighter world in the future and today. Our culture doesn’t just encourage curiosity; it embraces it. Each day we make progress together by showing up as our authentic selves. We show up with a learn-it-all mentality. We show up cheering on others, knowing their success doesn't diminish our own. We show up every day open to learning our own biases, changing our behavior, and inviting in differences. Because impact matters.
Microsoft operates in 190 countries and is made up of approximately 228,000 passionate employees worldwide.
Offices: 1 Microsoft Way, Redmond, Washington 98052, US · 1 Denison Street, North Sydney, NSW 2060, AU · 1950 Meadowvale Blvd, Mississauga, Ontario L5N 8L9, CA · 39, Quai du Président Roosevelt, Issy-les-Moulineaux, Île-de-France 92130, FR · Walter-Gropius-Straße 5, München, 80807, DE