Amman, Amman, Jordan · Remote OK
$280k–$556k/yr
Overview With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer e…
Skills: Incident Response, Cybersecurity, Threat Intelligence, Malware Analysis, Network Security
Dublin, Leinster, Ireland · Hybrid
$51k–$84k/yr
Overview Are you insatiably curious, deeply passionate about the realm of AI & applications, and ready to tackle complex challenges in a dynamic environment? If so, we invite you to join our team as a Digital Cloud & AI …
Skills: AI Foundry, Agentic AI, Semantic Kernel, Cloud Native Development, Full Stack Architecture
Zurich, Zurich, Switzerland · On-site
$74k–$98k/yr
Overview As a Microsoft Data Center Technician (DCT), you will develop an understanding of standard processes and procedures for preparing, installing, performing diagnostics, troubleshooting, replacing, and/or decommiss…
Skills: Computer Hardware, Troubleshooting, Diagnostics, Equipment Installation, Data Management
Herzliya, Tel-Aviv District, Israel · Hybrid
Overview Azure Monitor provides deep observability into applications and infrastructure running on Azure and beyond. Its portfolio of massively scaled platforms and solutions monitors the health, performance, and reliabi…
Skills: Azure Monitor, LLM Orchestration, Distributed Systems, C#/.NET, Kubernetes
Dublin, Leinster, Ireland · On-site
$52k–$75k/yr
Overview As a Senior Critical Environment Technician (CET) in Microsoft’s Cloud Operations & Innovation (CO+I) team, you will maintain the critical infrastructure that keeps our Datacenters up and running. This could be …
Skills: Critical Infrastructure Maintenance, HVAC, Electrical Systems, Mechanical Systems, CMMS
Cheltenham, England, United Kingdom · Remote OK
$75k–$123k/yr
Overview The Cloud & AI organization accelerates Microsoft’s mission and bold ambitions to ensure that our company and industry is securing digital technology platforms, devices, and clouds in our customers’ heterogeneou…
Skills: Threat Hunting, Incident Response, Digital Forensics, Threat Intelligence, KQL
Bengaluru, Karnataka, India · Hybrid
Overview Microsoft is a company where passionate innovators come to collaborate, envision what can be and take their careers further. This is a world of more possibilities, more innovation, more openness, and the sky is …
Skills: C#, C++, Java, Python, Distributed Systems
Bengaluru, Karnataka, India · Hybrid
Overview Microsoft Silicon and Cloud Hardware Infrastructure Engineering (SCHIE) is the team behind Microsoft’s expanding Cloud Infrastructure and responsible for powering Microsoft’s “Intelligent Cloud” mission. SCHIE d…
Skills: SoC Architecture, Firmware Development, C++, C, UEFI
Bengaluru, Karnataka, India · Remote OK
Overview The Windows Endpoint Security Platform engineering team is seeking a skilled Senior Software Engineer to help build the next-generation security framework that will empower our industry-wide ecosystem of securit…
Skills: C, C++, C#, Java, JavaScript
Paris, Ile-de-France, France · On-site
$31k–$55k/yr
Overview As a Microsoft Data Center Technician (DCT), you will develop an understanding of standard processes and procedures for preparing, installing, performing diagnostics, troubleshooting, replacing, and/or decommiss…
Skills: Computer Hardware, Troubleshooting, Diagnostics, Equipment Installation, Data Management
Paris, Ile-de-France, France · Hybrid
$101k–$167k/yr
Overview As the Microsoft Data Center Operations Country Director in France, you will define and execute the operational strategy for Microsoft’s France Data Centers, ensuring the delivery of world-class services that en…
Skills: Strategic Leadership, Data Center Operations, Critical Environment Infrastructure, Financial Stewardship, Incident & Crisis Management
London, England, United Kingdom · Hybrid
$74k–$106k/yr
Overview Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centred on embracing a growth mindset, a theme of inspiring excellence, and encouraging team…
Skills: Cloud Services Sales, Account Management, Challenger Selling, Strategic Planning, CxO Engagement
Hyderabad, Telangana, India · Hybrid
Overview The Microsoft Windows & Devices (W+D) team is on a journey to deliver iconic experiences across hardware, software, and services that people love and use every day. A core part of the W+D strategy is delivering …
Skills: People Management, Software Engineering, AI Engineering, Systems Architecture, C++
Gurugram, Haryana, India · Hybrid
Overview As an AI Business Solutions Specialist, you will lead strategic sales engagements that empower customers to digitally transform their operations using Microsoft’s Business Applications portfolio. This includes C…
Skills: Strategic Sales, CRM, ERP, Power Platform, Co-pilot Studio
Bengaluru, Karnataka, India · Hybrid
Overview Security represents the most critical priorities for our customers in a world awash in digital threats, regulatory scrutiny, and estate complexity. Microsoft Security aspires to make the world a safer place for …
Skills: Software Engineering Management, Distributed Systems, Data Privacy, Data Governance, Cloud Services
Kuala Lumpur, Kuala Lumpur, Malaysia · Hybrid
Overview Are you insatiably curious, deeply passionate about the realm of databases and analytics, and ready to tackle complex challenges in a dynamic environment in the era of AI? If so, we invite you to join our team a…
Skills: Azure SQL, PostgreSQL, MySQL, Microsoft Fabric, Databricks
Tokyo, Tokyo, Japan · Hybrid
Overview Overview 私たちは、Microsoft と有償サポート契約を締結された法人のお客様に対し、私たちは高度な技術力を活かしたプレミアムサポートを提供しています。Azure や Microsoft 365（M365）などのクラウドテクノロジーを駆使し、セキュリティ＆コンプライアンス領域の課題解決をリードすることで、お客様のビジネス成功を支援し、Microsoft との信頼関係をより強固に築くことをミッションとしていま…
Skills: Microsoft Purview, Information Protection, eDiscovery, Data Loss Prevention, Data Lifecycle Management
India · Hybrid
Overview In the AI Business Solutions (ABS) Specialists team we are looking for passionate, experienced, and credible specialist sellers with a drive for developing and winning strategic opportunities that deliver end-to…
Skills: Sales execution, Business value selling, Collaboration, Frontline worker solutions, Viva platform
India · Hybrid
Overview In the AI Business Solutions (ABS) Specialists team we are looking for passionate, experienced, and credible specialist sellers with a drive for developing and winning strategic opportunities that deliver end-to…
Skills: Collaboration Workloads, Frontline Worker Solutions, Viva Platform, M365 Copilot, Copilot Chat
Bengaluru, Karnataka, India · Hybrid
Overview About the Role Microsoft Advertising serves ads across search, native, display, video, commerce, and emerging AI-powered experiences. Protecting these ecosystems requires decision systems that can understand adv…
Skills: Foundation Models, Agentic Systems, Responsible AI, Content Moderation, Multimodal Understanding
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Scope, analyze, and coordinate the response to complex customer security incidents and threats. Develop incident response runbooks and perform root cause analysis on endpoint, server, and network infrastructure.
Requires a bachelor's degree and hands-on experience in cybersecurity, incident response, and customer-facing technical support. Proficiency in Microsoft ecosystem tools like Entra ID, Microsoft 365, and Windows Server is essential.
With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world.
Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment.
In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Senior Technical Support Engineer, you will own, troubleshoot, and solve highly complex customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and further deepen your technical proficiency – becoming a product expert.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Language Qualification:
English Language: confident in reading, writing and speaking.
Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter.
Technical Support Engineering IC5 - The typical base pay range for this role across Romania is lei 279,700.00 - lei 556,300.00 per year. Certain roles may be eligible for benefits and other compensation.
Find additional benefits and pay information here:
https://careers.microsoft.com/v2/global/en/corporate-pay/romania-corporate-pay.html
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Every company has a mission. What's ours? To empower every person and every organization to achieve more. We believe technology can and should be a force for good and that meaningful innovation contributes to a brighter world in the future and today. Our culture doesn’t just encourage curiosity; it embraces it. Each day we make progress together by showing up as our authentic selves. We show up with a learn-it-all mentality. We show up cheering on others, knowing their success doesn't diminish our own. We show up every day open to learning our own biases, changing our behavior, and inviting in differences. Because impact matters. Microsoft operates in 190 countries and is made up of approximately 228,000 passionate employees worldwide.
Offices: 1 Microsoft Way, Redmond, Washington 98052, US · 1 Denison Street, North Sydney, NSW 2060, AU · 1950 Meadowvale Blvd, Mississauga, Ontario L5N 8L9, CA · 39, Quai du Président Roosevelt, Issy-les-Moulineaux, Île-de-France 92130, FR · Walter-Gropius-Straße 5, München, 80807, DE
Every company has a mission. What's ours? To empower every person and every organization to achieve more. We believe technology can and should be a force for good and that meaningful innovation contributes to a brighter world in the future and today. Our culture doesn’t just encourage curiosity; it embraces it. Each day we make progress together by showing up as our authentic selves. We show up with a learn-it-all mentality. We show up cheering on others, knowing their success doesn't diminish our own. We show up every day open to learning our own biases, changing our behavior, and inviting in differences. Because impact matters. Microsoft operates in 190 countries and is made up of approximately 228,000 passionate employees worldwide.
Offices: 1 Microsoft Way, Redmond, Washington 98052, US · 1 Denison Street, North Sydney, NSW 2060, AU · 1950 Meadowvale Blvd, Mississauga, Ontario L5N 8L9, CA · 39, Quai du Président Roosevelt, Issy-les-Moulineaux, Île-de-France 92130, FR · Walter-Gropius-Straße 5, München, 80807, DE
