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Springfield, Massachusetts, United States · On-site
Entry level$3.6B raised
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Part-time
Free Meals, Free Parking, Hotel Discounts, Food And Beverage Discounts, Retail Discounts, Entertainment Discounts
Posted 50d ago
~40 hrs/week
Responsibilities
Take and serve food and drink orders accurately while maintaining comprehensive knowledge of menu items and hotel services. Perform opening and closing duties and resolve guest complaints to ensure a high-quality guest experience.
Requirements
Candidates must be at least 21 years old with a highly motivated and energetic personality. Six months of experience as a cocktail or food server in a similar environment is preferred.
Full job description
Springfield, Massachusetts
The SHOW comes alive at MGM Resorts International
Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.
THE JOB:
Join our dynamic team as a Casino Cocktail Server and be the heart of memorable guest experiences! Your welcoming smile and attentive service will set the tone for an unforgettable visit, as you engage with guests to understand their unique stories and needs. Bring your enthusiasm and passion for hospitality to create WOW moments that leave lasting impressions, ensuring every guest feels valued and pampered.
THE STARTING RATE: $9.50 per hour plus tips
THE DAY-TO-DAY:
Take order, and serve food and drinks efficiently and accurately in work area as applicable
Place order, and garnish and serve cocktails to guests
Maintain complete knowledge of menu items, liquor brands, beers and non-alcoholic selections available
Knowledge of hotel services, features, local attractions and activities to respond to guest inquiries accurately
Perform opening and closing duties based upon shift assignment to include fold/stack cocktail napkins, stock swizzle sticks, straws, matches, line cocktail trays, stock glassware, restock supply cabinet, inspect cleanliness and condition of assigned station and service areas; rectify any deficiencies
Resolve guest complaints within scope of authority; otherwise, refer the matter to management, notify supervisor and/or Security of all unusual events, circumstances, missing items, or alleged theft
THE IDEAL CANDIDATE:
Can work either schedule shifts:
Day shift start times: 7:45 AM or 10:30 AM
Swing shift start times: 3:45 PM - 7 PM
Grave shift start times: 11:45 PM - 8:30 AM
Must be 21 years of age
Highly motivated and energetic personality
Preferred 6 months experience as a cocktail and/or food server in a similar environment is preferred
THE PERKS & BENEFITS:
Free meals in our employee dining room.
Free parking on and off shift.
Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.
Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community.
This rate represents a good faith estimate of the wage rate that MGM reasonably expects to pay for the position upon hire.
The estimated annual tips this role could reasonably be anticipated to receive is: $0 - $9,000.
Pay will not be below any applicable minimum wage.
Should overtime be worked, employees are paid overtime pay in accordance with state requirements.
Employees in this position are eligible to participate in medical, dental, vision, life insurance, 401(k) plans, and time off plans. Specific program offerings vary by eligibility factors such as geographic location, employment status, and union membership.
Are you ready to JOIN THE SHOW? Apply today!
Related keywords
CasinoCocktail ServerHospitalityGuest ExperienceFood And BeverageMGM ResortsCustomer ServiceBeverage ServiceGaming Industry
The resorts and casinos of MGM Resorts International™ are some of the most famous in the world. Our 28 destinations are renowned for their winning combination of quality entertainment, luxurious facilities, and exceptional customer service.
We are actively expanding our presence globally, with potential developments in a number of domestic and international markets. At MGM Resorts International, we are all striving together to deliver an enticing blend of entertainment to every corner of the world.
Many of our resorts are located in Las Vegas. Las Vegas features three of the largest convention centers in the U.S., spectacular entertainment, attractions, shopping, and world-famous resorts. Whether dancing fountains, incredible stage productions, casino action, museums or natural attractions such as Lake Mead, Vegas offers something for everyone. A stroll down our streets takes you around the globe, with recreations like climbing to the top of the Eiffel Tower or taking a Venetian gondola ride. From shimmering resort pools and spa rejuvenation to nonstop nightlife, Las Vegas promises an unforgettable career destination.
With all of our unique and spectacular resorts and casinos, MGM Resorts International has a world of opportunities for you to discover excitement and rewards as you provide our guests with a wonderful and memorable experience. Take a closer look at our properties. We think you'll find an opportunity that's right for you. The 81,000 global employees of MGM Resorts are proud to be recognized as one of FORTUNE® Magazine’s World’s Most Admired Companies®.
Offices: 840 Grier Drive, Las Vegas, Nevada 89119, US · 1777 3rd St, Detroit, MI 48226, US · 101 Mgm National Ave, Oxon Hill, MD 20745, US · 875 Beach Blvd, Biloxi, MS 39530, US · 1 Borgata Way, Atlantic City, New Jersey 08401, US
The resorts and casinos of MGM Resorts International™ are some of the most famous in the world. Our 28 destinations are renowned for their winning combination of quality entertainment, luxurious facilities, and exceptional customer service.
We are actively expanding our presence globally, with potential developments in a number of domestic and international markets. At MGM Resorts International, we are all striving together to deliver an enticing blend of entertainment to every corner of the world.
Many of our resorts are located in Las Vegas. Las Vegas features three of the largest convention centers in the U.S., spectacular entertainment, attractions, shopping, and world-famous resorts. Whether dancing fountains, incredible stage productions, casino action, museums or natural attractions such as Lake Mead, Vegas offers something for everyone. A stroll down our streets takes you around the globe, with recreations like climbing to the top of the Eiffel Tower or taking a Venetian gondola ride. From shimmering resort pools and spa rejuvenation to nonstop nightlife, Las Vegas promises an unforgettable career destination.
With all of our unique and spectacular resorts and casinos, MGM Resorts International has a world of opportunities for you to discover excitement and rewards as you provide our guests with a wonderful and memorable experience. Take a closer look at our properties. We think you'll find an opportunity that's right for you. The 81,000 global employees of MGM Resorts are proud to be recognized as one of FORTUNE® Magazine’s World’s Most Admired Companies®.
Offices: 840 Grier Drive, Las Vegas, Nevada 89119, US · 1777 3rd St, Detroit, MI 48226, US · 101 Mgm National Ave, Oxon Hill, MD 20745, US · 875 Beach Blvd, Biloxi, MS 39530, US · 1 Borgata Way, Atlantic City, New Jersey 08401, US