Overview SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there’s no fumbling with tickets, machines, apps, or cr…
Skills: Leadership, Team Management, Budget Development, P&L Review, Customer Experience
Overview Metropolis is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there’s no fumbling with tickets, machines, apps, or credit cards. You …
Washington, District of Columbia, United States · On-site
Entry level$3.5B raised
Overview SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there’s no fumbling with tickets, machines, apps, or cr…
Overview SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there’s no fumbling with tickets, machines, apps, or cr…
Overview SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there’s no fumbling with tickets, machines, apps, or cr…
Overview SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there’s no fumbling with tickets, machines, apps, or cr…
Arlington County, Virginia, United States · On-site
Entry level$3.5B raised
Overview Bags, a Metropolis company, is on a mission to make every moment matter for a world on the go. As part of the largest mobility network in North America, we combine innovative technology with a customer-first min…
Overview SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there’s no fumbling with tickets, machines, apps, or cr…
Overview Bags, a Metropolis company, is on a mission to make every moment matter for a world on the go. As part of the largest mobility network in North America, we combine innovative technology with a customer-first min…
San Mateo County, California, United States · On-site
Entry level$3.5B raised
Overview Bags, a Metropolis company, is on a mission to make every moment matter for a world on the go. As part of the largest mobility network in North America, we combine innovative technology with a customer-first min…
Skills: Baggage Handling, Customer Service, Verbal Communication, Written Communication, Heavy Lifting
Overview SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there’s no fumbling with tickets, machines, apps, or cr…
Skills: Driving, Customer Service, Traffic Control, Manual Transmission Driving, Communication
Overview SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there’s no fumbling with tickets, machines, apps, or cr…
Overview Bags, a Metropolis company, is on a mission to make every moment matter for a world on the go. As part of the largest mobility network in North America, we combine innovative technology with a customer-first min…
Overview SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there’s no fumbling with tickets, machines, apps, or cr…
San Mateo County, California, United States · On-site
Entry level$3.5B raised
Overview Bags, a Metropolis company, is on a mission to make every moment matter for a world on the go. As part of the largest mobility network in North America, we combine innovative technology with a customer-first min…
Overview SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there’s no fumbling with tickets, machines, apps, or cr…
Overview SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there’s no fumbling with tickets, machines, apps, or cr…
Overview SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there’s no fumbling with tickets, machines, apps, or cr…
Overview SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there’s no fumbling with tickets, machines, apps, or cr…
Who we are The real world is the next frontier, and at Metropolis, we are creating the artificial intelligence to make it responsive. We are pioneering the Recognition Economy — a future where mundane repetition disappea…
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$85k–$90k/yr
Full-time
Medical, Dental, Vision, Flexible spending accounts, Long term disability, Short term disability
Posted 19d ago
Apply by Sep 21
~40 hrs/week
Responsibilities
The Operations Manager is responsible for overseeing daily parking operations, managing a diverse team, and ensuring high levels of client satisfaction. Key duties include budget management, facility maintenance, and ensuring compliance with safety and cash control procedures.
Requirements
Candidates must have strong leadership skills, the ability to manage budgets and P&L, and proficiency in Microsoft Office. A valid state-issued driver's license and a commitment to delivering a superior customer experience are required.
Full job description
Overview
SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there’s no fumbling with tickets, machines, apps, or credit cards. You just “drive in and drive out.”
We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe.
Today, we are reinventing parking. Because it’s important, it's everywhere and impacts everyone. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable - giving us back our most valuable asset, time.
Responsibilities
What you’ll do
Deliver on our Promise by ensuring every moment matters for our clients by resolving client requests and concerns efficiently and communicating proactively with clients on how to improve our operations.
Hire, develop, train, and supervise a diverse team of Promise-driven employees. Identify proper staffing levels to complete duties, deliver a superior customer experience, and perform daily job functions.
Ensure that proper parking, security, and cash control procedures are followed.
Maximize profitability through revenue development, facility marketing, cash control procedures, expense reviews, and managing the operation's budget.
Identify all procurement and vendor service needs of the location.
Perform general accounting duties such as accounts payable, payroll, and petty cash.
Monitor facility maintenance for cleanliness standards.
Monitor and review all damage claims. Recommend and implement plans or programs to improve the safety of operations to prevent the occurrence or reoccurrence of similar claims.
Implement all policies and procedures to ensure compliance with all OSHA laws.
Qualifications
What you need
Demonstrates ability to lead, manage and motivate a diverse group of team members.
Passionate about going above and beyond to deliver the best possible customer experience and client satisfaction by finding unique ways to solve problems.
Prior experience developing budgets and P&L (Profit and Loss) review a plus.
Ability to react and problem-solve quickly.
Experience using various computer applications/systems (e.g., Microsoft Office Suite). Ability to learn internal computer programs.
License Requirement: Must possess a valid state-issued driver’s license with a current address and acceptable driving record.
Salary Range: $85,000.00-$90,000.00 Per Year
Benefits: Eligible employees will participate in the various benefits plans including medical, dental, vision, flexible spending accounts, long/short term disability, life insurance, accident insurance, 401k and paid time off.
SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, ancestry, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, gender identity, disability or other classes protected by federal or state law. SP+ does not tolerate harassment or retaliation against any employee or applicant based on these characteristics or because the individual exercised their EEO rights.
Right to Work Poster
SP+, a Metropolis Company, may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate’s application relative to the required job qualifications and responsibilities listed in the job posting.
As part of this process, SP+ retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records.
If you are an applicant to a New York City job posting and wish to request an alternative selection process accommodation or have questions about our data retention policy, please contact [email protected]. We are here to assist you.
Metropolis is building AI for the real world. Our platform powers seamless entry, effortless payments, safer environments and personalized service across real estate, airports, mobility, retail and hospitality. For people, that means daily experiences feel faster, more personal and magical. For partners, it unlocks new revenue, sharper visibility and stronger loyalty.
Offices: Santa Monica, California, US · Nashville, Tennessee, US · New York, NY, US · Chicago, Illinois, US · Seattle, Washington, US
Metropolis is building AI for the real world. Our platform powers seamless entry, effortless payments, safer environments and personalized service across real estate, airports, mobility, retail and hospitality. For people, that means daily experiences feel faster, more personal and magical. For partners, it unlocks new revenue, sharper visibility and stronger loyalty.
Offices: Santa Monica, California, US · Nashville, Tennessee, US · New York, NY, US · Chicago, Illinois, US · Seattle, Washington, US