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Jobs at Mercy House Living Centers (Now Hiring) — 20 open

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Housing Solutions Case Manager - Continuity Support Specialist (6102)

Santa Ana, California, United States · On-site

$25/hr–$26/hr

Mid level$100K raised

Job DetailsJob Location: Santa Ana, CA 92705Position Type: Full TimeEducation Level: 4 Year DegreeSalary Range: $25.00 - $26.00 HourlyJob Shift: DayJob Category: Case ManagementStatus: Full-Time, Non-Exempt | Payrate: $2…

Skills: Case Management, Crisis Intervention, Trauma Informed Care, Harm Reduction, Eviction Prevention

Mercy House Living Centers logoMercy House Living Centers

Information Systems Manager (6097)

Santa Ana, California, United States · On-site

$80k–$90k/yr

Senior$100K raised

Job DetailsJob Location: Santa Ana, CA 92705Position Type: Full TimeEducation Level: 4 Year DegreeSalary Range: $80,000.00 - $90,000.00 Salary/yearJob Shift: DayMission Statement: "To be a leader in ending homelessness b…

Skills: IT Strategy, Infrastructure Management, Network Administration, Cloud Services, Vendor Management

Mercy House Living Centers logoMercy House Living Centers

Shelter Specialist (6075)

Ventura, California, United States · On-site

$20/hr–$20/hr

Entry level$100K raised

Job DetailsJob Location: Ventura, CA 93003Position Type: Full TimeSalary Range: $20.50 - $20.50 HourlyJob Shift: MorningJob Category: Shelter ServicesStatus: Full-Time, Non-Exempt | Pay: $20.50/hour | Schedule: Tuesday-S…

Skills: Crisis Intervention, Trauma-Informed Care, Case Management, Facility Maintenance, Record Keeping

Mercy House Living Centers logoMercy House Living Centers

Housing Navigator (6083)

Santa Barbara, California, United States · On-site

$22/hr–$22/hr

Mid level$100K raised

Job DetailsJob Location: Santa Barbara, CA 93103Position Type: Full TimeEducation Level: Not SpecifiedSalary Range: $22.50 - $22.50 HourlyJob Shift: DayStatus: Full-Time, Non-Exempt | Payrate: $22.50/hour | Schedule: Tue…

Skills: Case Management, Crisis Intervention, Trauma-Informed Care, Harm Reduction, Motivational Interviewing

Mercy House Living Centers logoMercy House Living Centers

Shelter Specialist, Overnight (6090)

Phoenix, Arizona, United States · On-site

$21/hr–$21/hr

Entry level$100K raised

Job DetailsJob Location: Phoenix, AZ 85008Position Type: Full TimeEducation Level: NoneSalary Range: $21.50 - $21.50 HourlyJob Shift: GraveyardJob Category: Shelter ServicesStatus: Full-Time, Non-Exempt | Payrate: $21.50…

Skills: Crisis Intervention, Trauma-Informed Care, Communication Skills, Conflict Resolution, Microsoft Word

Mercy House Living Centers logoMercy House Living Centers

Shelter Specialist, Overnight (6085)

Santa Barbara, California, United States · On-site

$21/hr–$21/hr

Entry level$100K raised

Job DetailsJob Location: Santa Barbara, CA 93103Position Type: Full TimeSalary Range: $21.50 - $21.50 HourlyJob Shift: GraveyardJob Category: Shelter ServicesMission Statement: "To be a leader in ending homelessness by p…

Skills: Crisis Intervention, Trauma-Informed Care, Conflict Resolution, Microsoft Word, Microsoft Excel

Mercy House Living Centers logoMercy House Living Centers

Housing Solutions Case Manager - Scattered Sites (6067)

Santa Ana, California, United States · On-site

$23/hr–$24/hr

Mid level$100K raised

Job DetailsJob Location: Santa Ana, CA 92705Position Type: Full TimeEducation Level: 4 Year DegreeSalary Range: $23.00 - $24.00 HourlyJob Shift: DayStatus: Full-Time, Non-Exempt Payrate: $23.00-$24.00/hour Schedule: Mond…

Skills: Case Management, Crisis Intervention, Trauma Informed Care, Motivational Interviewing, Harm Reduction

Mercy House Living Centers logoMercy House Living Centers

Housing Solutions Case Manager, PSH (6066)

Santa Ana, California, United States · On-site

$24/hr–$25/hr

Mid level$100K raised

Job DetailsJob Location: Santa Ana, CA 92705Position Type: Full TimeEducation Level: 4 Year DegreeSalary Range: $25.00 - $26.00 HourlyJob Shift: DayStatus: Full-Time, Non-Exempt Payrate: $25.00-$26.00/hour Schedule: Mond…

Skills: Case Management, Crisis Intervention, Trauma Informed Care, Harm Reduction, Eviction Prevention

Mercy House Living Centers logoMercy House Living Centers

Housing Solutions Supervisor (6020)

Santa Ana, California, United States · On-site

$27/hr–$28/hr

Mid level$100K raised

Job DetailsJob Location: Santa Ana, CA 92705Position Type: Full TimeEducation Level: 4 Year DegreeSalary Range: $27.00 - $28.00 HourlyJob Shift: DayStatus: Full-Time, Non-Exempt Payrate: $27.00 - $28.00/Hour Schedule: Mo…

Skills: Case Management, Team Leadership, Crisis Intervention, Trauma-Informed Care, Harm Reduction

Mercy House Living Centers logoMercy House Living Centers

Regional Director - Homeless Services (6033)

Corona, California, United States · On-site

$82k–$85k/yr

Senior$100K raised

Job DetailsJob Location: Corona, CA 92878Position Type: Full TimeEducation Level: 4 Year DegreeSalary Range: $82,000.00 - $85,000.00 Salary/yearTravel Percentage: Up to 25%Job Shift: DayMission Statement: "To be a leader…

Skills: Program Management, Community Relations, Staff Supervision, Budget Management, Crisis Intervention

Mercy House Living Centers logoMercy House Living Centers

Shelter Specialist (6032)

Riverside, California, United States · On-site

$20/hr–$20/hr

Entry level$100K raised

Job DetailsJob Location: Riverside, CA 92507Position Type: Part TimeSalary Range: $20.50 - $20.50 HourlyJob Shift: EveningMission Statement: "To be a leader in ending homelessness by providing a unique system of dignifie…

Skills: Crisis Intervention, Trauma-Informed Care, Case Management, Facility Maintenance, Spanish Fluency

Mercy House Living Centers logoMercy House Living Centers

Shelter Specialist (6035)

Buena Park, California, United States · On-site

$20/hr–$20/hr

Entry level$100K raised

Job DetailsJob Location: Buena Park, CA 90620Position Type: Part TimeSalary Range: $20.50 - $20.50 HourlyJob Shift: EveningMission Statement: "To be a leader in ending homelessness by providing a unique system of dignifi…

Skills: Crisis Intervention, Trauma-Informed Care, Case Management, Facility Maintenance, Spanish Fluency

Mercy House Living Centers logoMercy House Living Centers

Public Grants and Contracts Manager (6036)

Santa Ana, California, United States · On-site

$76k–$79k/yr

Mid level$100K raised

Job DetailsJob Location: Santa Ana, CA 92705Position Type: Full TimeEducation Level: 4 Year DegreeSalary Range: $75,920.00 - $79,040.00 Salary/yearJob Shift: DayStatus: Full-Time, Exempt | Schedule: Monday - Friday 8:30 …

Skills: Grant Writing, Contract Administration, Regulatory Compliance, Proposal Development, Budget Monitoring

Mercy House Living Centers logoMercy House Living Centers

Housing Solutions Case Manager (5997)

Santa Ana, California, United States · On-site

$23/hr–$24/hr

Mid level$100K raised

Job DetailsJob Location: Santa Ana, CA 92701Position Type: Full TimeEducation Level: 4 Year DegreeSalary Range: $23.00 - $24.00 HourlyJob Shift: DayStatus: Full-Time, Non-Exempt Pay: $23.00-$24.00/hour Schedule: Monday -…

Skills: Case Management, Crisis Intervention, Trauma-Informed Care, Motivational Interviewing, Harm Reduction

Mercy House Living Centers logoMercy House Living Centers

Housing Solutions Case Manager, Housing and Health Opportunities (H2O) (5983)

Phoenix, Arizona, United States · On-site

$23/hr–$23/hr

Mid level$100K raised

Job DetailsJob Location: Phoenix, AZ 85040Position Type: Full TimeEducation Level: 4 Year DegreeSalary Range: $23.50 - $23.50 HourlyTravel Percentage: MinimalJob Shift: DayJob Category: Case Management Status: Full-Time,…

Skills: Case Management, Crisis Intervention, Trauma-Informed Care, Motivational Interviewing, Harm Reduction

Mercy House Living Centers logoMercy House Living Centers

Safety Specialist - Homeless Shelter (5973)

Oxnard, California, United States · On-site

$21/hr–$21/hr

Entry level$100K raised

Job DetailsJob Location: Oxnard, CA 93030Position Type: Full TimeEducation Level: Not SpecifiedSalary Range: $21.50 - $21.50 HourlyJob Shift: DayStatus: Full-Time, Non-Exempt Pay: $21.50 per hour Schedule #1: Thursday - …

Skills: Crisis Intervention, Trauma-Informed Care, Crowd Control, Client Engagement, Facility Maintenance

Mercy House Living Centers logoMercy House Living Centers

HR Generalist (5969)

Santa Barbara, California, United States · On-site

$24/hr–$24/hr

Mid level$100K raised

Job DetailsJob Location: Santa Barbara, CA 93103Position Type: Full TimeEducation Level: 4 Year DegreeSalary Range: $24.50 - $24.50 HourlyJob Shift: DayStatus: Full-Time, Non-Exempt, 100% On-Site | Payrate: $24.50/Hour |…

Skills: Employee Relations, Recruitment, Onboarding, Training and Development, Workers' Compensation

Mercy House Living Centers logoMercy House Living Centers

Shuttle Driver

Ventura, California, United States · On-site

Entry level$100K raised

Mission Statement: "To be a leader in ending homelessness by providing a unique system of dignified housing opportunities, programs, and supportive services." Status: Full-Time, Non-Exempt Pay Rate: $21.50/hour Schedule:…

Skills: Safe Driving, Route Planning, Vehicle Maintenance, Wheelchair Lift Operation, Crisis Intervention

Mercy House Living Centers logoMercy House Living Centers

Safety Specialist - 1st and 2nd Shift (5726)

Oxnard, California, United States · On-site

$21/hr–$21/hr

Entry level$100K raised

Job DetailsJob Location: Oxnard, CA 93030Position Type: Full TimeEducation Level: Not SpecifiedSalary Range: $21.50 - $21.50 HourlyJob Shift: DayStatus: Full-Time, Non-Exempt | Payrate: $21.50 / Hour Schedules Available:…

Skills: Crisis Intervention, Trauma Informed Care, Crowd Control, Microsoft Word, Microsoft Excel

Mercy House Living Centers logoMercy House Living Centers

ECM Lead Care Manager (4618)

Santa Ana, California, United States · On-site

$23/hr–$24/hr

Mid level$100K raised

Job DetailsJob Location: Santa Ana, CA 92705Position Type: Full TimeEducation Level: 4 Year DegreeSalary Range: $23.00 - $24.00 HourlyJob Shift: DayStatus: Full-Time, Non-Exempt Pay: $23.00-$24.00/hour Schedule: Monday -…

Skills: Care Coordination, Case Management, Trauma-Informed Care, Motivational Interviewing, Health Needs Assessment

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Housing Solutions Case Manager - Continuity Support Specialist (6102)

Mercy House Living Centers

Santa Ana, California, United States • On-site

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  • $25/hr–$26/hr
  • Full-time
  • bachelor degree
  • Posted 2d ago
  • ~40 hrs/week

Responsibilities

Manage a caseload of 17-30 individuals to develop individualized housing plans and provide residential support services. Coordinate life skills workshops and community-building activities to increase resident self-reliance and housing stability.

Requirements

Requires a Bachelor's degree in Social Work or a related field, or 2 years of direct experience working with homeless and low-income populations. Must possess a valid CA driver's license, insurance, and a reliable vehicle for community visits.

Full job description

Job DetailsJob Location: Santa Ana, CA 92705Position Type: Full TimeEducation Level: 4 Year DegreeSalary Range: $25.00 - $26.00 HourlyJob Shift: DayJob Category: Case ManagementStatus: Full-Time, Non-Exempt | Payrate: $25.00 - $26.00 / Hour | Schedule: Monday - Friday 8:30 a.m. - 5:00 p.m. (Will include weekend, evening work, and ability to respond to crisis situations as necessary )

Job Summary: The Housing Solutions Case Manager is a member of the Permanent Housing Team and is required to participate in all stages of client service including ongoing needs assessments, individualized housing plans, support, information, referrals, and advocacy for individuals who are in the Mercy House Permanent Supportive Housing Program. This position will ensure that prospective clients are screened for all eligible services and provide residential services to the project that includes life skills workshops and community building events/activities.

This position requires successful working relationships with residents that support their ability to increase their self-reliance. This position will influence and recognize positive behavior changes and will identify problems and obstacles that threaten to undermine residents’ self-reliance and housing stability. Keeping clear and accurate files and records is essential to this position. This position will ensure that the team is practicing trauma informed and client focused strategies.

Essential Duties and Responsibilities

Client/Service Delivery

Maintain a minimum caseload of 17-30 individuals and engage regularly with residents to develop and monitor each individual’s housing plan based on housing assessment that addresses identified barriers, including short- and long-term measurable goals (goal is to meet with clients weekly or as needed)
Utilize harm reduction interventions and methodologies to provide client-centered services to keep them in housing
Utilize skills regarding crisis prevention and intervention
Practice Trauma Informed Care when interacting with clients
Implement Eviction Prevention strategies to support residents in need
Assist residents to build upon their strengths and recognize their needs in a respectful manner
Visit and inspect resident apartments to ensure that they are properly maintained
Be knowledgeable of community resources and refer clients as needed
Organize and facilitate social and recreational activities designed to promote community involvement and peer support
Work with volunteers and community resources to assure that residents are linked with services such as employment, education, tutoring and/or mentoring as appropriate
Attend trainings that increase knowledge of effectively meeting clients’ needs (including co-occurring disorders, harm reduction, and cultural competence)
Facilitate relationship building between landlords/caretakers and residents
Participate in the emergency on call schedule to ensure resident needs are met

Resident Services

Assist residents with establishing individual and family goals and maintain safe, stable affordable housing
Facilitate resident’s participation with credit counseling, computer training, financial literacy education and job search assistance to help them achieve greater levels of success in their lives
Distribute focus group surveys and organize community building and/or other enrichment activities for residents based on responses and that meet the funding requirements for the project
Coordinate life skills workshops on topics such as job search skills, parenting skills, time and stress management, health and wellness, and interpersonal relationship and communication skills
Coordinate job readiness workshops to support residents in job search job skills development
Provide residents with information about available services in the community
Assist residents to access services through referral and advocacy
Assist residents in building support networks with other residents, family and friends
Design and coordinate holiday and community building events
Create activity/event calendar and flyers to distribute to residents on a monthly basis
Create newsletters highlighting events and activities held onsite and distribute to residents and project partners on a quarterly basis

Outreach and Community Relations

Maintain active involvement with neighbors and program partners
Maintain active involvement with community service organizations

Team/Staff Relations

Work in partnership with the property management team during the leasing and tenancy phases to promote 1) effective communication; 2) united service delivery and 3) a supportive community environment for all residents
Work as a Mercy House team member with all staff and volunteers in order to implement the mission and core values of the agency
Attend regular internal and external agency meetings
Work as part of team to plan and develop resident programs

Administration

Keep accurate, up to date documentation on all clients, including but not limited to individual housing plans, housing assessments case notes, case files etc.
Complete all paperwork in a timely and accurate manner that ensures payment to the project and agency from various sources
Assist with any and all data collection systems
Willingness to gain knowledge and understanding of Adult Rehabilitative Mental Health Services and Substance Abuse Treatments
Other duties, as assigned

Knowledge Of

Confidentiality and the legal and ethical issues pertaining to case management
Effective documentation and guidelines

QualificationsRequirements

Education and Experience

Bachelor’s Degree, Social Work (or related field) with experience working in chemical health, mental health, co-occurring disorders is preferred
Persons with less than a BA/BS degree but with at least 2 years of direct life experience working with long-term homeless, low income, and diverse populations and have a working knowledge of mental health and additional issues are welcome to apply

General

A valid CA driver’s license, proof of insurance and a reliable vehicle is required. Comfortable with utilizing your own vehicle to conduct home visits, visiting clients at shelters, meeting clients out in the community etc.
Ability to work effectively with a diverse population; plan, organize and prioritize duties; speak effectively before small groups; perform crisis intervention as needed; clearly communicate information and instructions verbally and in written form; maintain a positive, professional and safe environment while on duty; and establish and maintain effective working relationships with others
Dependability, responsibility and the ability to communicate effectively and respectfully are required skills
Desired skills include organizational skills, strong written and verbal communication skills, strong creative thinking skills, attentiveness to details and being customer oriented
Fluency in Spanish is of significant value

Physical Requirements

Ability to lift, push, and pull up to 50 pounds at times
Prolonged periods sitting at a desk and working on a computer

Related keywords

Permanent Supportive HousingCase ManagementTrauma Informed CareHarm ReductionCrisis PreventionEviction PreventionMental HealthChemical HealthCo-occurring DisordersSocial WorkHousing AssessmentLife SkillsFinancial LiteracyJob ReadinessCommunity ResourcesAdult Rehabilitative Mental Health Services

About Mercy House Living Centers

LinkedInVisit site

Mercy House is a nonprofit organization providing housing support to those experiencing homelessness.

Industry
Non-profit Organizations
Company size
501-1,000 employees
Founded
1998
Headquarters
Santa Ana, California
LinkedIn followers
1,726
Total funding
$100K

Mercy House provides housing and comprehensive supportive services for a variety of homeless populations which includes families, adult men and women, mothers and their children, persons living with HIV/AIDS, individuals overcoming substance addictions, and some who are physically and mentally disabled. We strive to assist our residents in the areas of economic, emotional, and spiritual well-being in order to enhance self-esteem and a sense of personal pride. We value accountability, integrity, and self-sufficiency. The dignity of the individual person and the corresponding respect that follows is the guiding principle of our service to the homeless person. Our goal is simple: To end the cycle of homelessness of those who enter our system of care.

Offices: Santa Ana, California 92701, US · Oxnard, CA, US · Ontario, CA 91761, US · Ontario, CA 91764, US · Anaheim, CA 93806, US

Working to end the cycle of homelessnes.
View all jobs at Mercy House Living Centers

About Mercy House Living Centers

LinkedInVisit site

Mercy House is a nonprofit organization providing housing support to those experiencing homelessness.

Industry
Non-profit Organizations
Company size
501-1,000 employees
Founded
1998
Headquarters
Santa Ana, California
LinkedIn followers
1,726
Total funding
$100K

Mercy House provides housing and comprehensive supportive services for a variety of homeless populations which includes families, adult men and women, mothers and their children, persons living with HIV/AIDS, individuals overcoming substance addictions, and some who are physically and mentally disabled. We strive to assist our residents in the areas of economic, emotional, and spiritual well-being in order to enhance self-esteem and a sense of personal pride. We value accountability, integrity, and self-sufficiency. The dignity of the individual person and the corresponding respect that follows is the guiding principle of our service to the homeless person. Our goal is simple: To end the cycle of homelessness of those who enter our system of care.

Offices: Santa Ana, California 92701, US · Oxnard, CA, US · Ontario, CA 91761, US · Ontario, CA 91764, US · Anaheim, CA 93806, US

Working to end the cycle of homelessnes.
View all jobs at Mercy House Living Centers

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