New York, New York, United States · On-site
About At Meow, we provide startups with business accounts, corporate cards, and the clean financial reporting they need to operate and raise capital. Our customers are complex and global, from crypto protocols to multi-e…
Skills: Customer Support, Operations, Written Communication, Problem Solving, Multitasking
Toronto, Ontario, Canada · Remote OK
About us At Meow, we provide startups with business accounts, corporate cards, and the clean financial reporting they need to operate and raise capital. Our customers are complex and global, from crypto protocols to mult…
Skills: Full-stack Web Development, TypeScript, React, Python, FastAPI
New York, New York, United States · On-site
About At Meow, we provide startups with business accounts, corporate cards, and the clean financial reporting they need to operate and raise capital. Our customers are complex and global, from crypto protocols to multi-e…
Skills: Customer Support, Operations, Written Communication, Problem Solving, Multitasking
New York, New York, United States · On-site
$125k–$125k/yr
About Meow Meow is business banking built for crypto companies. FDIC-insured accounts through our banking partners, real yield on idle cash, and support for the offshore entities most banks won't touch. You can also send…
Skills: Business Development, Sales, Pipeline Building, Relationship Management, Crypto Knowledge
New York, New York, United States · On-site
$110k–$150k/yr
About Meow Meow is business banking built for global crypto companies. FDIC-insured accounts through our banking partners, real yield on idle cash, and support for US and offshore entities. You can also send and receive …
Skills: Lead Generation, Closing, Account Management, Outbound Sales, Discovery
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Serve as the primary point of contact for customer support across multiple channels while troubleshooting and resolving technical issues. Support internal operations and partner with sales and product teams to improve support processes and documentation.
Requires at least 1 year of experience in customer support or operations within a fast-paced environment. Candidates must possess strong written communication skills and a detail-oriented, problem-solving mindset.
At Meow, we provide startups with business accounts, corporate cards, and the clean financial reporting they need to operate and raise capital. Our customers are complex and global, from crypto protocols to multi-entity international businesses. We combine financial infrastructure with hands-on support so founders can operate efficiently and scale with confidence.
We’re looking for an Ops Associate who moves fast, executes with urgency, and thrives in a high-ownership environment. You’ll play a key role in supporting and ensuring a smooth experience for our customers.
Serve as the front line for customer support across Slack, email, and chat, maintaining fast, high-quality responses
Troubleshoot and resolve customer issues, escalating complex cases when needed
Support internal operations, including backend investigations and process execution
Partner with sales and customer-facing teams to enable smooth handoffs and customer experience
Maintain clear documentation of issues, workflows, and resolutions to improve team efficiency
Contribute to improving support processes, tooling, and response quality over time
1+ years of experience in customer support, operations, or similar roles in fast-paced environments
Strong written communication skills with a focus on clarity, speed, and customer empathy
Ability to multitask and prioritize effectively under time-sensitive conditions
Detail-oriented with a problem-solving mindset and willingness to dig into backend issues
Comfortable working cross-functionally with ops, sales, and product teams
$80k base. Total compensation may vary depending on the position offered and location.
Meow lets AI agents open bank accounts and issue virtual and physical cards.
Offices: New York, NY 10019, US
View all jobs at MeowMeow lets AI agents open bank accounts and issue virtual and physical cards.
Offices: New York, NY 10019, US
View all jobs at Meow