Moncton, New Brunswick, Canada · Hybrid
$46k–$52k/yr
Position Type: Permanent If you’re looking for a fulfilling career that can make a real difference in your life, and the lives of others, you’ve come to the right place. As a national health solutions partner, we put peo…
Skills: Client Service, Relationship Management, Salesforce, Microsoft Office Suite, Time Management
Dartmouth, Nova Scotia, Canada · On-site
Position Type: Permanent * Closing date: 2026-07-01 * Emergency Medical Care Inc. (EMC) is a wholly owned subsidiary of Medavie Health Services (MHS) that manages and operates ground ambulance, air medical transport and …
Skills: Patient Flow Coordination, Transfer Booking, Customer Service, Time Management, Decision Making
Foam Lake, Saskatchewan, Canada · On-site
Position Type: Permanent * Closing Date: 2026-07-02 * Medavie Health Services West (MHSW) is the subsidiary of Medavie Health Services responsible for the optimal operation and management of an integrated, service-led pr…
Skills: Advanced Clinical Care, Emergency Response, Inter-facility Transfers, Ambulance Operation, Patient Safety
Moncton, New Brunswick, Canada · Hybrid
$46k–$52k/yr
Position Type: Permanent If you’re looking for a fulfilling career that can make a real difference in your life, and the lives of others, you’ve come to the right place. As a national health solutions partner, we put peo…
Skills: Administrative Support, Sales Support, Salesforce, Microsoft Office Suite, Triage
Etobicoke, Ontario, Canada · Remote OK
$150k–$190k/yr
Position Type: Permanent As one of Canada’s leading life insurers, Blue Cross Life Insurance Company of Canada (Blue Cross Life) takes great pride in being the most trusted brand by Canadian consumers, offering exception…
Skills: Growth Strategy, Distribution Management, Commercial Strategy, Strategic Partnerships, Market Intelligence
Moncton, New Brunswick, Canada · Hybrid
$120k–$155k/yr
Position Type: Permanent If you’re looking for a fulfilling career that can make a real difference in your life, and the lives of others, you’ve come to the right place. As a national health solutions partner, we put peo…
Skills: IT Operations Management, IT Service Management (ITSM), Operational Governance, Incident Management, Vendor Management
St. John's, Newfoundland and Labrador, Canada · On-site
$115k–$130k/yr
Position Type: Permanent * Closing date: 2026-07-06 * Full careers. Full lives. Join the Medavie Health NL Team Are you looking for a fulfilling career that makes a meaningful impact on your life, and the lives of others…
Skills: EMS Management, Leadership, Conflict Resolution, Budget Planning, Risk Management
Montreal, Quebec, Canada · Remote OK
$46k–$52k/yr
Position Type: Permanent If you’re looking for a fulfilling career that can make a real difference in your life, and the lives of others, you’ve come to the right place. As a national health solutions partner, we put peo…
Skills: Data Analysis, Microsoft Excel, Drug Benefit Plan Management, Analytical Skills, Time Management
Moncton, New Brunswick, Canada · Remote OK
$120k–$155k/yr
Position Type: Permanent If you’re looking for a fulfilling career that can make a real difference in your life, and the lives of others, you’ve come to the right place. As a national health solutions partner, we put peo…
Skills: Enterprise Risk Management, Risk Appetite Framework, GRC Strategy, Risk Identification, Risk Mitigation
Wetaskiwin, Alberta, Canada · On-site
$30/hr–$38/hr
Position Type: Permanent * Closing Date: 2026-07-03 * Medavie Health Services West (MHSW) is the subsidiary of Medavie Health Services responsible for the optimal operation and management of EMS Services in Central Alber…
Skills: Emergency Medical Response, Patient Assessment, Patient Transportation, CPR, Patient Care Documentation
Moncton, New Brunswick, Canada · Hybrid
Position Type: Permanent If you’re looking for a fulfilling career that can make a real difference in your life, and the lives of others, you’ve come to the right place. As a national health solutions partner, we put peo…
Skills: Sales Leadership, Business Development, Strategic Planning, Relationship Management, Group Benefits Expertise
St. John's, Newfoundland and Labrador, Canada · On-site
$130k–$150k/yr
Position Type: Permanent * Closing date: 2026-07-10 * Full careers. Full lives. Join the Medavie Health NL Team Are you looking for a fulfilling career that makes a meaningful impact on your life, and the lives of others…
Skills: Performance Management, Data Analytics, Quality Improvement, Strategic Planning, Change Management
Andrew, Alberta, Canada · On-site
$28/hr–$42/hr
Position Type: Temporary - Temporaire * Closing date: 2026-07-02 * Medavie Health Services West (MHSW) is the subsidiary of Medavie Health Services responsible for the optimal operation and management of EMS Services in …
Skills: Emergency Medical Care, Patient Transportation, Patient Assessment, CPR, Emergency Vehicle Operation
Elk Point, Alberta, Canada · On-site
$28/hr–$42/hr
Position Type: Temporary - Temporaire * Closing date: 2026-07-02 * Medavie Health Services West (MHSW) is the subsidiary of Medavie Health Services responsible for the optimal operation and management of EMS Services in …
Skills: Emergency Medical Care, Patient Assessment, Patient Transportation, Vehicle Operation, Patient Documentation
Fort Vermillion 173B, Alberta, Canada · On-site
$28/hr–$42/hr
Position Type: Temporary - Temporaire * Closing date: 2026-07-02 * Medavie Health Services West (MHSW) is the subsidiary of Medavie Health Services responsible for the optimal operation and management of EMS Services in …
Skills: Emergency Medical Care, Patient Assessment, Patient Transportation, CPR, Clinical Documentation
St. Paul, Alberta, Canada · On-site
$28/hr–$42/hr
Position Type: Temporary - Temporaire * Closing date: 2026-07-02 * Medavie Health Services West (MHSW) is the subsidiary of Medavie Health Services responsible for the optimal operation and management of EMS Services in …
Skills: Emergency Medical Care, Patient Assessment, Patient Transportation, CPR, Vehicle Operation
Saddle Lake, Alberta, Canada · On-site
$28/hr–$42/hr
Position Type: Temporary - Temporaire * Closing date: 2026-07-02 * Medavie Health Services West (MHSW) is the subsidiary of Medavie Health Services responsible for the optimal operation and management of EMS Services in …
Skills: Patient Care, Emergency Response, Vehicle Operation, Patient Assessment, Medical Documentation
Two Hills, Alberta, Canada · On-site
$37/hr–$50/hr
Position Type: Permanent * Closing date: 2026-07-02 * Medavie Health Services West (MHSW) is the subsidiary of Medavie Health Services responsible for the optimal operation and management of EMS Services in Northeast Alb…
Skills: Emergency Medical Care, Patient Assessment, Advanced Care Paramedicine, Patient Transportation, Clinical Leadership
Elk Point, Alberta, Canada · On-site
$37/hr–$50/hr
Position Type: Permanent * Closing date: 2026-07-02 * Medavie Health Services West (MHSW) is the subsidiary of Medavie Health Services responsible for the optimal operation and management of EMS Services in Northeast Alb…
Skills: Emergency Medical Care, Patient Assessment, Clinical Leadership, Patient Transportation, Crisis Management
St. Paul, Alberta, Canada · On-site
$28/hr–$42/hr
Position Type: Temporary - Temporaire * Closing date: 2026-07-02 * Medavie Health Services West (MHSW) is the subsidiary of Medavie Health Services responsible for the optimal operation and management of EMS Services in …
Skills: Patient Care, Emergency Response, Vehicle Operation, Patient Assessment, Medical Documentation
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Act as the primary contact for clients and advisors to resolve inquiries and manage the full-service lifecycle of group insurance plans. Coordinate with internal operational teams to support onboarding, renewals, and client retention efforts.
Requires post-secondary education and previous administrative or client service experience, preferably within the group insurance industry. Must be proficient in Salesforce and Microsoft Office with a valid driver's license.
If you’re looking for a fulfilling career that can make a real difference in your life, and the lives of others, you’ve come to the right place.
As a national health solutions partner, we put people first in everything we do — and that begins with our team of 8,000+ professionals who bring a cross-section of diverse life experiences and career expertise to Medavie. By collaborating and innovating together, our employees are creating industry-leading solutions in insurance, primary care and emergency medical services that impact millions of lives in Canada each year.
Our mission is to improve the wellbeing of Canadians so that every life can be lived to the fullest — and it’s reflected in our award-winning culture. We celebrate individuality and value the diverse perspectives and skills our employees contribute. We go beyond providing competitive pay and comprehensive benefits to offer opportunities for personal and professional growth, flexible work options, meaningful experiences, and supportive leadership. Medavie is where employees can be their best selves, feel they belong, and achieve their full potential. Be part of it by applying for a position with us today.
Are you a detail-oriented, client-focused professional with a passion for delivering exceptional service and managing complex requests in a fast-paced environment?
Medavie Blue Cross is seeking an Internal Client Service Representative to join our Group Service team. This role is ideal for someone who thrives in a collaborative environment, takes initiative, and is committed to building strong relationships with clients and internal partners.
As an Internal Client Service Representative, you’ll partner closely with Account Executives, Advisors, and operational teams to support the sale and retention of group insurance plans. You will manage the full-service lifecycle, from onboarding and renewals to ongoing support and client education, ensuring a seamless and consistent experience.
Key Responsibilities
Qualifications
If you’re looking to build your career in a collaborative, high-performing environment where you can make a direct impact on the client experience, we’d love to hear from you.
#CBM1
This posting is for a newly created position within our organization.The Base Pay range may vary depending on the successful candidate or other relevant job-related factors such as knowledge, skills, qualifications, experience and education/training. In addition to Base Pay, eligible Medavie employees may participate in various performance-based incentive programs. Payments under these programs are discretionary and subject to both individual and organizational results.
We believe our employees should reflect the communities we serve and welcome applications from candidates of all backgrounds. To provide the best experience possible, we will support you with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team of your needs. We are committed to making sure recruitment, retention, advancement, and compensation are fair and accessible while following all relevant human rights and privacy laws. We appreciate everyone who has shown interest in this position. Only those selected for an interview will be contacted.
Our recruitment process may involve automated tools, including AI, to assist in screening applications.
If you experience any technical issues throughout the application process, please email: [email protected].
Our belief is in a better life for the communities we serve.
Medavie Health Services is a health care delivery company with a long history of providing innovative Community Paramedicine programs and delivering Mobile Integrated Health Services. We operate emergency and non-emergency ambulance services, medical communications, community-based health solutions, and provide clinical training. These services are provided through 11 subsidiary companies in Canada. Together, we employ or manage nearly 3,500 dedicated, health care professionals. We deliver emergency and non-emergency medical services in Nova Scotia, New Brunswick, Prince Edward Island, the Municipality of Chatham-Kent in Ontario, Elgin County in Ontario, Saskatoon and surrounding areas in Saskatchewan, and communities across eastern Alberta. Our head office is located in Dartmouth, Nova Scotia. We are part of Medavie, a health services company that integrates benefits management, health management and health care delivery. You may know our sister company Medavie Blue Cross, Canada’s leading Blue Cross plan with over one million card holders. Together, with our more than 6,400 employees, we are committed to providing innovative solutions that will help build a healthy Canada. And from our perspective, this will require Canadians to think about health care differently.
Offices: 230 Brownlow Avenue, Suite 210, Dartmouth, Nova Scotia B3B 0G5, CA
Our belief is in a better life for the communities we serve.
Medavie Health Services is a health care delivery company with a long history of providing innovative Community Paramedicine programs and delivering Mobile Integrated Health Services. We operate emergency and non-emergency ambulance services, medical communications, community-based health solutions, and provide clinical training. These services are provided through 11 subsidiary companies in Canada. Together, we employ or manage nearly 3,500 dedicated, health care professionals. We deliver emergency and non-emergency medical services in Nova Scotia, New Brunswick, Prince Edward Island, the Municipality of Chatham-Kent in Ontario, Elgin County in Ontario, Saskatoon and surrounding areas in Saskatchewan, and communities across eastern Alberta. Our head office is located in Dartmouth, Nova Scotia. We are part of Medavie, a health services company that integrates benefits management, health management and health care delivery. You may know our sister company Medavie Blue Cross, Canada’s leading Blue Cross plan with over one million card holders. Together, with our more than 6,400 employees, we are committed to providing innovative solutions that will help build a healthy Canada. And from our perspective, this will require Canadians to think about health care differently.
Offices: 230 Brownlow Avenue, Suite 210, Dartmouth, Nova Scotia B3B 0G5, CA
