Bilingual Program Manager, Patient Support Programs
Mississauga, Ontario, Canada · Hybrid
$87k–$116k/yr
Senior
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here…
Skills: Program Management, Patient Support Programs, KPI Management, Client Relationship Management, Case Management
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here…
Maintenance or Facilities or Service Representative- Distribution Center
Olive Branch, Mississippi, United States · On-site
Senior
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here…
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here…
Skills: Program Management, Critical Thinking, Cross-functional Collaboration, Business Acumen, Strategic Execution
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here…
Skills: Payroll Processing, M&A Integration, Data Analysis, Project Tracking, Compliance
Superviseur comptabilité aux membres - Uniprix & Proxim
Montreal, Quebec, Canada · Hybrid
$71k–$118k/yr
Mid level
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here…
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here…
Skills: S/4HANA, SAP-SailPoint Integration, SAP GRC, Integration Troubleshooting, SoD Governance
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here…
Skills: Program Management, Supply Chain Management, DC Expansion, Operational Planning, Risk Management
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here…
Skills: S/4HANA, HANA DB Security, SAP GRC AC, IAM Integration, SailPoint
Spécialiste en cheffe, développement de programmes pharmacie– contrat 18 mois
Montreal, Quebec, Canada · Hybrid
$116k–$194k/yr
Senior
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here…
Skills: Clinical Pharmacy Practice, Program Development, Regulatory Compliance, Specialty Medications, Clinical Training
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here…
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here…
Skills: Product Management, Conversational AI, Agentic AI, Contact Center Technology, People Management
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here…
Skills: Enterprise Data Architecture, Information Architecture, Architecture Governance, Data Modeling, Strategic Planning
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here…
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here…
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here…
Skills: Employee Relations, HR Compliance, Risk Management, Leaves and ADA Management, HR Shared Services
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here…
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here…
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here…
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here…
Lead the end-to-end delivery of patient support programs while ensuring operational excellence and client satisfaction. Manage cross-functional teams and monitor KPIs, SLAs, and financial performance to align with business objectives.
Requirements
Requires a bachelor's degree and at least 6 years of professional experience in healthcare or pharmaceuticals, including program management. Fluency in both English and French is mandatory.
Full job description
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.
What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.
About the Role:
The Bilingual Program Manager, Patient Support Programs is responsible for leading the end-to-end delivery of patient support programs, ensuring operational excellence, client satisfaction, and financial performance.
As a key people leader, you will oversee program execution, manage cross-functional teams, and collaborate with clients and internal stakeholders to deliver high-quality, compliant, and patient-centric services. You will drive program performance through KPI management, process optimization, and continuous improvement while ensuring alignment with business objectives and regulatory standards.
What You’ll Do:
Lead the execution of patient support programs, ensuring delivery is on time, within budget, and aligned with client expectations.
Manage and coach program teams, fostering a high-performance, service-oriented culture.
Serve as the primary client contact, ensuring strong partnerships and high levels of client satisfaction.
Monitor and manage KPIs, SLAs, and financial performance, including revenue tracking and reporting.
Identify and implement process improvements and operational efficiencies to enhance patient and customer experience.
Act as a subject matter expert in Patient Support Programs, case management workflows, and reimbursement processes.
Collaborate cross-functionally (e.g., operations, quality, finance, and business development) to deliver integrated program solutions.
Lead business reviews and strategic discussions with clients to align on short- and long-term objectives.
Support business development initiatives, including identifying growth opportunities and contributing to proposals and presentations.
Ensure compliance with Quality Management Systems (QMS), regulatory standards, and audit requirements.
Maintain accurate program documentation and reporting, including billing and contract deliverables.
Basic Requirements:
Bachelor’s degree in Business Administration, Healthcare, or a related field, or equivalent experience.
Minimum 6+ years of professional experience, including experience in healthcare, pharmaceuticals, or patient support programs.
Leadership experience (0–2+ years) with direct or indirect team management responsibilities.
Experience managing Patient Support Programs, case management, or reimbursement services.
Strong experience managing KPIs, SLAs, and program performance metrics.
Fluency in both English and French (required).
Preferred Skills / Experience:
Experience in specialty pharmacy, pharmaceutical manufacturer programs, or healthcare services delivery.
Knowledge of reimbursement navigation, patient access programs, and healthcare systems in Canada.
Proven ability to lead cross-functional teams in a matrix environment.
Experience supporting client relationship management and business development initiatives.
Strong financial acumen, including budget management and revenue forecasting.
Familiarity with quality audits, compliance frameworks, and continuous improvement methodologies (e.g., Lean, Six Sigma).
Work Environment & Travel:
Hybrid or office-based role (depending on business needs).
Occasional travel may be required for client meetings, program implementations, or internal collaboration.
Standard office environment with extended screen time.
We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.
Our Base Pay Range for this position
$86,900 - $115,800
McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson’s (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind:
McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application.
McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates.
McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.
McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States) [email protected] or (Canada) [email protected]. Resumes or CVs submitted to this email box will not be accepted.
At McKesson Canada, our vision is to improve care in every setting — one product, one partner, one patient at a time.
We partner with hospitals, physicians, pharmacies, nurses, biopharmaceutical manufacturers and others across the spectrum of care to build healthier communities. By helping our partners be as successful as possible, we work together to improve patients’ lives.
-
Chez McKesson Canada, notre vision est d'améliorer les soins dans tous les contextes — un produit, un partenaire, un patient à la fois.
Nous travaillons en partenariat avec des hôpitaux, des médecins, des pharmacies, des infirmières, des fabricants de produits biopharmaceutiques et d'autres dans l'ensemble du système de santé pour bâtir des communautés plus saines. En aidant nos partenaires à avoir le plus de succès possible, nous travaillons ensemble pour améliorer la vie des patients.
Offices: 4705 Dobrin, St-Laurent, Qc H4R 2P7, CA
DistributionHealthTechnologyand PharmacyInformation TechnologyHealth Care
At McKesson Canada, our vision is to improve care in every setting — one product, one partner, one patient at a time.
We partner with hospitals, physicians, pharmacies, nurses, biopharmaceutical manufacturers and others across the spectrum of care to build healthier communities. By helping our partners be as successful as possible, we work together to improve patients’ lives.
-
Chez McKesson Canada, notre vision est d'améliorer les soins dans tous les contextes — un produit, un partenaire, un patient à la fois.
Nous travaillons en partenariat avec des hôpitaux, des médecins, des pharmacies, des infirmières, des fabricants de produits biopharmaceutiques et d'autres dans l'ensemble du système de santé pour bâtir des communautés plus saines. En aidant nos partenaires à avoir le plus de succès possible, nous travaillons ensemble pour améliorer la vie des patients.
Offices: 4705 Dobrin, St-Laurent, Qc H4R 2P7, CA
DistributionHealthTechnologyand PharmacyInformation TechnologyHealth Care