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Jobs at McCollister's (Now Hiring) — 4 open

McCollister's logoMcCollister's

Household Goods Dispatcher

Burlington, New Jersey, United States · On-site

$60k–$70k/yr

Mid level

Overview Reports to Operations Supervisor Plans, organizes and coordinates the scheduling and routing of shipments for which the company assumes responsibility, affects company costs and customer satisfaction. Controls a…

Skills: Dispatching, Logistics, Route planning, Shipment scheduling, Customer service

McCollister's

Warehouse Supervisor

West Chicago, Illinois, United States · On-site

$55k–$65k/yr

Mid level

Warehouse Supervisor – West Chicago, IL McCollister’s Global Services, Inc. McCollister’s Global Services, a national leader in specialized logistics, warehousing, and final mile delivery, is seeking an…

Skills: Warehouse Management, Inventory Control, Staff Supervision, Logistics Coordination, Safety Compliance

McCollister's

Salesperson

Suwanee, Georgia, United States · On-site

Mid level

Position Salesperson Overview Reports to Director of Sales McCollister’s sales and related activities will deliver uninterrupted growth in revenue and profit at a rate that is planned and predictable by identifying…

Skills: Sales Development, Needs Analysis, Account Management, Proposal Presentation, Market Analysis

McCollister's

General Manager

Menands, New York, United States · On-site

$80k–$120k/yr

Mid level

Position General Manager Overview Reports to VP of Regional Operations Responsible for planning, leading, organizing, and controlling activities related to and necessary for a successful and profitable branch consistent …

Skills: Warehouse Management, Budget Planning, Human Resource Management, Revenue Forecasting, Customer Retention

McCollister's logo

Household Goods Dispatcher

McCollister's

Burlington, New Jersey, United States • On-site

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Mid level

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  • $60k–$70k/yr
  • Full-time
  • bachelor degree
  • Posted 1d ago
  • ~40 hrs/week

Responsibilities

The dispatcher plans and coordinates shipment routing while managing household goods service crews to ensure operational efficiency and customer satisfaction. They are responsible for maintaining accurate driver logs, overseeing warehouse labor, and resolving service-related issues in a timely manner.

Requirements

Candidates must have 3-5 years of experience in dispatching and possess strong organizational and communication skills. A bachelor's degree or an equivalent combination of education and experience is required.

Full job description

Overview 

Reports to Operations Supervisor

Plans, organizes and coordinates the scheduling and routing of shipments for which the company assumes responsibility, affects company costs and customer satisfaction. Controls and dispatches economically to achieve profit goals.

This individual manages Household Goods service crews engaged in pick up and delivery services. Resolves minor service crew and customer service problems. Statuses orders in a timely manner to reflect accurate status and visibility.

Responsibilities

  • Execute shipment plans within the scope of branch operations and United Van Lines.
  • Establish and maintain control of all drivers operating in designated area.
  • Rating and memoing of previous day’s paperwork.
  • Timely status of all orders in the computer as required.
  • Ensuring Household Goods driver’s paperwork is complete, accurate and accounted for on a daily basis.
  • Plan next day’s route/orders, complete all pre-calls (24-hour notice).
  • Assign vehicles and equipment to proper personnel.
  • Maintain records and audit driver’s logs and performance in conjunction with Operations Manager.
  • Assist in maintaining vehicle, records, repairs, services and mileages.
  • Ensure work assignments are staffed with adequate crews to accomplish objectives and to insure customer satisfaction.
  • Inform Customer Service representatives of any problems regarding an order immediately.
  • Keep an open mind to Sales needs and current market conditions.
  • Maintain excellent communications with Household Goods customers scheduling and timeliness.
  • Review and approve Household Goods system crew time cards and expenses.
  • Investigate, analyze causes of damage to shipments and take corrective action.
  • Interface with Accounting Department to solve paperwork and/or rating problems.
  • Maintain, achieve company goals and ratios in accordance to revenue and expenses.
  • Control warehouse labor in conjunction with Operations Manager.
  • Insure warehouse is maintained in a clean and neat fashion at all times.
  • Maintain accounts and warehouse storage records.
  • Enforce Company policies, take corrective and disciplinary action as required/needed.

Education 

  • A Bachelor’s degree or equivalent combination of education and experience.

 

Experience 

  • A minimum 3-5 years’ experience desired
  • Dispatch experience required
  • Excellent communication skills
  • Detail and customer service oriented
  • Competent computer skills, including Microsoft Office Suite and Google G Suite
  • Candidate must be able to communicate effectively at all levels of the organization
  • Must be organized
  • Proven track record of working in a team environment and autonomously

Key Competencies

  • Excellent communication skills
  • Basic understanding of transportation logistics
  • Ability to manage several projects at once
  • Ability to read and interpret maps
  • Partnering and teamwork
  • Ability to work with little oversight
  • Very organized and work in a timely manner
  • Problem solving and conflict resolution 
  • Excellent telephone communication skills, have a clear and pleasant speaking voice
  • Team oriented and personally committed to continuous improvement
  • Demonstrated ability to interface effectively and positively with all members of the organization
  • Basic computer and typing skills for basic Microsoft Office and Google G Suite applications

Related keywords

DispatchingLogisticsHousehold goodsShipment planningRoute optimizationWarehouse managementDriver managementCustomer serviceMicrosoft OfficeGoogle G SuiteOperations managementInventory controlTime cardsExpense managementTransportationProblem solving

About McCollister's

LinkedInVisit site

Delivering Excellence

Industry
Transportation, Logistics, Supply Chain and Storage
Company size
501-1,000 employees
Founded
1945
Headquarters
Burlington, New Jersey
LinkedIn followers
10,894

Since 1945, McCollister’s has been a leading provider of specialized transportation and logistics services for both commercial and residential clients. As an asset-based company, we deliver comprehensive, end-to-end supply chain solutions tailored to complex and high-value needs. Our expertise spans the transportation of automobiles and other high-value assets, as well as the management of intricate projects across industries such as aerospace, fitness, and financial services. We are equipped to handle even the most sophisticated logistical challenges with precision and care. In addition, McCollister’s offers specialized services including medical device shipping and installation, data center relocation and mitigation, and telecommunications and infrastructure transport. We also support cultural institutions with exhibit relocations, touring theater productions, and provide full-service retail store setup and decommissioning—ensuring seamless execution from start to finish.

Offices: 8 Terri Ln, Burlington, New Jersey 08016, US · 535 Shingle Oak Dr, West Chicago, Illinois 60185, US · Coppell, TX, 1303 Crestside Drive, Coppell, TX 75019, US · 10672 Jasmine Street, Fontana, CA 92337, US · 6751 W Schulte Rd, Tracy, California 95378, US

LogisticsAuto TransportWarehousingTransportationInstallationFulfillmentDistributionEnd-to-end supply chain solutionsAerospace logisticsVehicle transport
View all jobs at McCollister's

About McCollister's

LinkedInVisit site

Delivering Excellence

Industry
Transportation, Logistics, Supply Chain and Storage
Company size
501-1,000 employees
Founded
1945
Headquarters
Burlington, New Jersey
LinkedIn followers
10,894

Since 1945, McCollister’s has been a leading provider of specialized transportation and logistics services for both commercial and residential clients. As an asset-based company, we deliver comprehensive, end-to-end supply chain solutions tailored to complex and high-value needs. Our expertise spans the transportation of automobiles and other high-value assets, as well as the management of intricate projects across industries such as aerospace, fitness, and financial services. We are equipped to handle even the most sophisticated logistical challenges with precision and care. In addition, McCollister’s offers specialized services including medical device shipping and installation, data center relocation and mitigation, and telecommunications and infrastructure transport. We also support cultural institutions with exhibit relocations, touring theater productions, and provide full-service retail store setup and decommissioning—ensuring seamless execution from start to finish.

Offices: 8 Terri Ln, Burlington, New Jersey 08016, US · 535 Shingle Oak Dr, West Chicago, Illinois 60185, US · Coppell, TX, 1303 Crestside Drive, Coppell, TX 75019, US · 10672 Jasmine Street, Fontana, CA 92337, US · 6751 W Schulte Rd, Tracy, California 95378, US

LogisticsAuto TransportWarehousingTransportationInstallationFulfillmentDistributionEnd-to-end supply chain solutionsAerospace logisticsVehicle transport
View all jobs at McCollister's

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