Orlando, Florida, United States · On-site
Based in Orlando, Florida, Massey Services is one of the nation’s largest and most respected service companies, with a history of providing quality service for more than three decades. Celebrating consecutive years of pr…
Skills: Business Process Improvement, Business Strategy, Implementation Planning, User Training, Operational Analysis
Dallas, Texas, United States · On-site
$55k–$65k/yr
Based in Orlando, Florida, Massey Services is one of the nation’s largest and most respected service companies, with a history of providing quality service for more than three decades. Celebrating consecutive years of pr…
Skills: B2B Sales, New Business Development, Customer Service, Account Management, Consultative Selling
Melbourne, Florida, United States · On-site
$16/hr–$18/hr
Based in Orlando, Florida, Massey Services is one of the nation’s largest and most respected service companies, with a history of providing quality service for more than three decades. Celebrating consecutive years of pr…
Skills: Customer Service, Phone Etiquette, Problem Solving, Computer Skills, Typing
Winter Garden, Florida, United States · On-site
$55k–$65k/yr
Based in Orlando, Florida, Massey Services is one of the nation’s largest and most respected service companies, with a history of providing quality service for more than three decades. Celebrating consecutive years of pr…
Skills: Outside Sales, Customer Relationship Management, Lead Generation, Cold Calling, Prospecting
Orlando, Florida, United States · On-site
$17/hr–$19/hr
Based in Orlando, Florida, Massey Services is one of the nation’s largest and most respected service companies, with a history of providing quality service for more than three decades. Celebrating consecutive years of pr…
Skills: Customer Service, Verbal Communication, Written Communication, Time Management, Problem Solving
Pompano Beach, Florida, United States · On-site
$52k–$62k/yr
Based in Orlando, Florida, Massey Services is one of the nation’s largest and most respected service companies, with a history of providing quality service for more than three decades. Celebrating consecutive years of pr…
Skills: Customer Service, Verbal Communication, Written Communication, Time Management, Problem Solving
Plano, Texas, United States · On-site
$55k–$65k/yr
Based in Orlando, Florida, Massey Services is one of the nation’s largest and most respected service companies, with a history of providing quality service for more than three decades. Celebrating consecutive years of pr…
Skills: Outside Sales, Customer Relationship Management, Home Inspection, Proposal Presentation, Networking
Tulsa, Oklahoma, United States · On-site
$55k–$65k/yr
Based in Orlando, Florida, Massey Services is one of the nation’s largest and most respected service companies, with a history of providing quality service for more than three decades. Celebrating consecutive years of pr…
Skills: Outside Sales, Customer Relationship Management, Home Inspection, Proposal Presentation, Networking
Cumming, Georgia, United States · On-site
$52k–$62k/yr
Based in Orlando, Florida, Massey Services is one of the nation’s largest and most respected service companies, with a history of providing quality service for more than three decades. Celebrating consecutive years of pr…
Skills: Customer Service, Verbal Communication, Written Communication, Pest Prevention, Termite Protection
Hilton Head, South Carolina, United States · On-site
$16/hr–$18/hr
Based in Orlando, Florida, Massey Services is one of the nation’s largest and most respected service companies, with a history of providing quality service for more than three decades. Celebrating consecutive years of pr…
Skills: Customer Service, Verbal Communication, Written Communication, Time Management, Problem Solving
West, Texas, United States · On-site
Based in Orlando, Florida, Massey Services is one of the nation’s largest and most respected service companies, with a history of providing quality service for more than three decades. Celebrating consecutive years of pr…
Skills: Customer Service, Phone Etiquette, Problem Solving, Computer Skills, Typing
Fort Worth, Texas, United States · On-site
$52k–$62k/yr
Based in Orlando, Florida, Massey Services is one of the nation’s largest and most respected service companies, with a history of providing quality service for more than three decades. Celebrating consecutive years of pr…
Skills: Customer Service, Verbal Communication, Written Communication, Time Management, Problem Solving
Suwanee, Georgia, United States · On-site
$18/hr–$20/hr
Based in Orlando, Florida, Massey Services is one of the nation’s largest and most respected service companies, with a history of providing quality service for more than three decades. Celebrating consecutive years of pr…
Skills: Customer Service, Problem Solving, Computer Skills, Typing Skills, 10-Key Skills
Canton, Georgia, United States · On-site
$17/hr–$19/hr
Based in Orlando, Florida, Massey Services is one of the nation’s largest and most respected service companies, with a history of providing quality service for more than three decades. Celebrating consecutive years of pr…
Skills: Customer Service, Communication, Problem Solving, Time Management, Attention to Detail
Suwanee, Georgia, United States · On-site
$16/hr–$18/hr
Based in Orlando, Florida, Massey Services is one of the nation’s largest and most respected service companies, with a history of providing quality service for more than three decades. Celebrating consecutive years of pr…
Skills: Customer Service, Problem Solving, Computer Skills, Typing Skills, 10-Key Skills
Brooksville, Florida, United States · On-site
$16/hr–$18/hr
Based in Orlando, Florida, Massey Services is one of the nation’s largest and most respected service companies, with a history of providing quality service for more than three decades. Celebrating consecutive years of pr…
Skills: Customer Service, Problem Solving, Computer Skills, Typing Skills, 10-Key Skills
Port Saint Lucie, Florida, United States · On-site
$18/hr–$20/hr
Based in Orlando, Florida, Massey Services is one of the nation’s largest and most respected service companies, with a history of providing quality service for more than three decades. Celebrating consecutive years of pr…
Skills: Communication, Customer Service, Problem Solving, Time Management, Attention to Detail
Grayson, Georgia, United States · On-site
$52k–$62k/yr
Based in Orlando, Florida, Massey Services is one of the nation’s largest and most respected service companies, with a history of providing quality service for more than three decades. Celebrating consecutive years of pr…
Skills: Customer Service, Verbal Communication, Written Communication, Time Management, Problem Solving
Clearwater, Florida, United States · On-site
$52k–$62k/yr
Based in Orlando, Florida, Massey Services is one of the nation’s largest and most respected service companies, with a history of providing quality service for more than three decades. Celebrating consecutive years of pr…
Skills: Customer Service, Verbal Communication, Written Communication, Time Management, Problem Solving
Port Saint Lucie, Florida, United States · On-site
$52k–$62k/yr
Based in Orlando, Florida, Massey Services is one of the nation’s largest and most respected service companies, with a history of providing quality service for more than three decades. Celebrating consecutive years of pr…
Skills: Customer Service, Communication, Problem Solving, Time Management, Attention to Detail
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The role focuses on identifying and optimizing business processes and practices to improve operational efficiency. It involves recommending business strategies, supporting the implementation of new solutions, and training users on these systems.
The candidate should be able to analyze corporate procedures for inefficiencies and create documentation for new strategies. They must be committed to teamwork, integrity, and maintaining a professional company image.
Based in Orlando, Florida, Massey Services is one of the nation’s largest and most respected service companies, with a history of providing quality service for more than three decades. Celebrating consecutive years of profitable growth since 1985, Massey Services and its subsidiary organizations employ over 2,800 team members and operate over 2,400 vehicles that provide Residential and Commercial Pest Prevention, Termite Protection, Landscape and Irrigation Services to over 800,000 customers from 180+ Service Centers throughout Florida, Georgia, Louisiana, Texas, South Carolina, North Carolina, Virginia, Tennessee and Oklahoma.
Summary of Responsibilities
1. Identify Business Processes and Practices For Improvement
2. Recommend Business Strategy
3. Support the Implementation Plan of New Business Processes
4. Train Users/Trainers on Next Generation Solutions
5. Project a Quality Image
Responsibilities
1. Identify Business Processes and Practices for Improvement
Analyze operational and corporate procedures to identify areas for potential optimization and streamlining. Visit corporate departments and service centers and observe repeated practices. Study policies and procedures for inefficiencies, practices that do not scale with size, or slow and challenging routines. Prioritize efforts to improve these areas.
2. Recommend Business Strategy
Use knowledge of our business to identify new areas of investment and improvement. Proactively recommend process improvement. The identification and implementation of time-savers, automation, and error-prone, scalable processes is at the core of success. Create documentation, including policy and procedure for new business strategies.
3. Support the Implementation Plan of New Business Processes
Support initial training and deployment of new applications, hardware, and other solutions. This includes observation of use, shadowing of staff, installation of hardware and software, coordination with vendors, and any other implementation related tasks.
4. Train Users/Trainers on Next Generation Solutions
Create and conduct initial training for Field Training Managers and all team members. Train peers to deliver long-term support for initiatives. Provide support for initiatives identified for modernization.
5. Project a Quality Image
Be committed to truth and integrity. Never Compromise! Be consistent and fair. Be committed to our Company’s image. The public perception of our people, vehicles, equipment and materials is essential to our success. Be committed to teamwork; think “We” and “Us”.
6. Other duties as assigned.
Residential and Commercial pest control and prevention, termite protection and landscape service provider.
At Massey Services, we are committed to providing GREAT SERVICE that protects homes and businesses against the devastation of termite damage, unwanted and unhealthy pests and makes your landscape green, beautiful and healthy all year long. We believe in Total Customer Satisfaction, which is why you can expect more...and get it! Based in Orlando, FL, Massey Services is the nation's fifth largest pest prevention company and largest privately held, family-owned company in the business. Celebrating 39 years of profitable growth, Massey Services and its subsidiary organizations employ nearly 2,800 team members and operate approximately 2,600 vehicles providing residential and commercial pest prevention, termite protection, landscape and irrigation services to nearly 1,000,000 customers from Service Centers throughout Florida, Georgia, Louisiana, Texas, South Carolina, North Carolina, Tennessee, Virginia and Oklahoma.
Offices: 315 Groveland St, Orlando, FL 32804, US
Residential and Commercial pest control and prevention, termite protection and landscape service provider.
At Massey Services, we are committed to providing GREAT SERVICE that protects homes and businesses against the devastation of termite damage, unwanted and unhealthy pests and makes your landscape green, beautiful and healthy all year long. We believe in Total Customer Satisfaction, which is why you can expect more...and get it! Based in Orlando, FL, Massey Services is the nation's fifth largest pest prevention company and largest privately held, family-owned company in the business. Celebrating 39 years of profitable growth, Massey Services and its subsidiary organizations employ nearly 2,800 team members and operate approximately 2,600 vehicles providing residential and commercial pest prevention, termite protection, landscape and irrigation services to nearly 1,000,000 customers from Service Centers throughout Florida, Georgia, Louisiana, Texas, South Carolina, North Carolina, Tennessee, Virginia and Oklahoma.
Offices: 315 Groveland St, Orlando, FL 32804, US
