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Jobs at Massage Heights Stonecrest (Now Hiring) — 1 open

Massage Heights Stonecrest

Assistant Spa Manager Sales Leader with experience

Charlotte, North Carolina, United States · On-site

$19/hr–$22/hr

Mid level

Benefits: Bonus based on performance Competitive salary Dental insurance Health insurance Opportunity for advancement Paid time off Profit sharing Training & development Vision insurance Our brand purpose is to Elevate t…

Skills: Sales Management, Retail Management, Team Leadership, Staff Training, Coaching

Assistant Spa Manager Sales Leader with experience

Massage Heights Stonecrest

Charlotte, North Carolina, United States • On-site

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Mid level

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  • $19/hr–$22/hr
  • Full-time
  • Bonus based on performance, Competitive salary, Dental insurance, Health insurance, Opportunity for advancement, Paid time off
  • Posted 1d ago
  • ~40 hrs/week

Responsibilities

Assist the Retreat Director in supervising all operations, focusing on driving revenue, profitability, and maintaining brand standards. Lead the Front Desk team through training, coaching, and effective schedule management to ensure guest satisfaction.

Requirements

Requires at least one year of experience in face-to-face sales or retail management and one year of experience in training and conflict resolution. Must possess strong leadership skills and the ability to work a flexible schedule including weekends and holidays.

Full job description

Benefits:
  • Bonus based on performance
  • Competitive salary
  • Dental insurance
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Profit sharing
  • Training & development
  • Vision insurance
Our brand purpose is to Elevate the Lives of the People we Touch. Become part of the team at Massage Heights and help build and guide your team to inspire, educate, and promote a balanced lifestyle for every Member and guest who walks through the door. This position is the beginning to building a rewarding career in a dynamic industry.

Company Perks
· Personal and Career Development
· Robust Leadership Training
· Digital Work Environment
· Beautiful Retreats
· Massage Heights Family Fund
· Employee Discounts
· Competitive hourly pay with commission and bonus opportunities

Schedule/Expected work hours
· 6–8-hour shifts
· Required 1 weekend shift
· Days and evening shifts available
· Weekends, evenings, and holidays are required
Job Summary
The essential duties and responsibilities of the Assistant Retreat Director position are designed to assist the Retreat Director in exceptional guest service and team member satisfaction.
Responsibilities
· Directly assist the Retreat Director in supervising all aspects of Retreat operations, from driving revenue and profitability to managing inventory, ensuring brand systems and processes are adhered to with consistency through each shift
· Assist as assigned with recruitment, hiring, training, developing and retaining top talent
· Plan and implement Front Desk Sales Associate training; in-the-moment coaching, role-playing, and training are essential for the success of the Front Desk Team
· Stay updated on all services, products, and promotions, and be diligent in setting an example for your team
· Effectively manage team member schedules to ensure proper execution of daily operations
· Collaborate with the Retreat Director to set individual team member and overall Retreat goals; create plans and convert plans into action to meet and exceed goals
· Lead by example, demonstrating the ability to achieve personal as well as team goals

Qualifications
· At least 1-year face-to-face sales or retail management experience
· Self-starter mentality with leadership, organization, communication, and interpersonal skills
· At least 1-year experience in training, coaching, and conflict resolution
· Capacity to develop positive relationships with employees to manage coaching/mentoring with discipline
· Demonstrate a working knowledge of computers and standard software
· Basic business math skills
· Must be able to work varied hours to include weekends, evenings, holidays, etc. REMOVE
Company Overview – Massage Heights is a national franchise U.S. and Canadian chain of massage and skincare Retreats that are locally owned and operated by small business owners. Our franchisees are passionate about sustaining a culture of care and creating work environments where people feel valued, accepted, and inspired. We offer massage therapy and skincare in beautiful, serene environments and are committed to supporting our member's and guests’ wellness goals through providing therapeutic and healing services.
Company Values
· Loyal
· Authentic
· Passionate
· Diligent

Related keywords

Spa ManagementRetail OperationsFront Desk SalesPerformance BonusCustomer ServiceStaff DevelopmentRevenue GrowthMassage TherapySkincareHospitality ManagementOperational Excellence

About Massage Heights Stonecrest

LinkedInVisit site

to provide professional, convenient, affordable massage

Industry
Health, Wellness & Fitness
Company size
11-50 employees
Founded
2004
Headquarters
Charlotte

We provide professional, affordable and convenient massage, offering all types of modalities including, prenatal, sports, deep tissue as well as lymphatic. We have a highly skilled staff to customize and care for every guest!

Offices: Charlotte, US

Massage Spa
View all jobs at Massage Heights Stonecrest

About Massage Heights Stonecrest

LinkedInVisit site

to provide professional, convenient, affordable massage

Industry
Health, Wellness & Fitness
Company size
11-50 employees
Founded
2004
Headquarters
Charlotte

We provide professional, affordable and convenient massage, offering all types of modalities including, prenatal, sports, deep tissue as well as lymphatic. We have a highly skilled staff to customize and care for every guest!

Offices: Charlotte, US

Massage Spa
View all jobs at Massage Heights Stonecrest

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