New York, New York, United States · On-site
$39k–$43k/yr
Job Description Under the direction of Deposit Operations Director, performs all required functions for day-to-day electronic banking operations. Originating, processing and servicing electronic banking applications whic…
Skills: Electronic Banking Operations, ACH Processing, Regulatory Compliance, OFAC Screening, Remote Deposit Capture
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Manages day-to-day electronic banking operations, including ACH processing, remote capture maintenance, and bill pay support. Ensures all activities comply with regulatory guidelines and performs identity verification against government lists.
Requires 3-5 years of banking experience with a focus on fraud and strong computer proficiency in Microsoft Office. Preferred qualifications include knowledge of BSA, AML, and OFAC requirements.
Job Description
Under the direction of Deposit Operations Director, performs all required functions for day-to-day electronic banking operations. Originating, processing and servicing electronic banking applications which include online banking, e-Statements, ACH (Automated Clearing House) and remote capture maintenance and servicing, and bill pay support in accordance with regulatory compliance guidelines. This person also troubleshoots software if conflicts arise and works closely with the Deposit Operations team to make sure all core applications are well maintained.
Reports to
• Deposit Operations Director
Primary Responsibilities
• Process and respond to action items and customer communication generated online, as well as customer email related to e-banking.
• Monitor bill pay issues in management console; assist with bill payment disputes.
• Process request for adds, changes and research related to services offered and/or managed by the e-banking services.
• Maintenance with approvals and closed consumer remote deposit capture agreements.
• ACH processing with various exception indications-as an example: wrong account number, incorrect application code, incomplete account number, etc.
• Research, correct and mark each item to post or return, as applicable.
• Review various reports for Department.
• Use the organizations regulatory compliance identity verification software to assess Bank, Originator and Individual Customer against Government lists, in accordance with OFAC, for possible suspects. Any uncertainties are sent to the Compliance Department for final approval. Internationals are marked according to instructions from Compliance.
• Perform the required duties to report unclaimed property to the Office of Unclaimed Funds.
• Other duties as needed.
Required Skills and Experience
• Above Average Computer Skills.
• Highly motivated and can handle multiple tasks.
• Adapts to change.
• Be an active TEAM player.
• General knowledge of Excel, Windows platform and Microsoft Office suite of applications.
• Pleasant Telephone and Communication skills.
Preferred Qualifications:
Maspeth Federal Savings & Loan Association began operations in 1947 as a federally chartered savings and loan association. Throughout its history, Maspeth Federal has concentrated its operations in Queens & Western Nassau Counties, New York and has operated as a traditional savings and loan association. Maspeth Federal is headquartered in Maspeth, New York. In addition to our main office in Maspeth, we maintain five branch offices and one loan processing center. To a large extent, Maspeth Federal's success in the marketplace is attributable to management's philosophy of personalized banking and to the organization's strong community ties. The commitment of our employees to that philosophy and to timely customer service has contributed to our success and profitability.
Offices: 56-18 69th Street, Maspeth, NY 11378, US · 56-05 69th Street, Maspeth, NY 11378, US · 64-19 Woodhaven Blvd., Rego Park, New York 11374, US · 101-09 Metropolitan Avenue, Forest Hills, New York 11375, US · 801 Jericho Turnpike, New Hyde Park, New York 11040, US
Maspeth Federal Savings & Loan Association began operations in 1947 as a federally chartered savings and loan association. Throughout its history, Maspeth Federal has concentrated its operations in Queens & Western Nassau Counties, New York and has operated as a traditional savings and loan association. Maspeth Federal is headquartered in Maspeth, New York. In addition to our main office in Maspeth, we maintain five branch offices and one loan processing center. To a large extent, Maspeth Federal's success in the marketplace is attributable to management's philosophy of personalized banking and to the organization's strong community ties. The commitment of our employees to that philosophy and to timely customer service has contributed to our success and profitability.
Offices: 56-18 69th Street, Maspeth, NY 11378, US · 56-05 69th Street, Maspeth, NY 11378, US · 64-19 Woodhaven Blvd., Rego Park, New York 11374, US · 101-09 Metropolitan Avenue, Forest Hills, New York 11375, US · 801 Jericho Turnpike, New Hyde Park, New York 11040, US
