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Full-time
high school
Posted 57d ago
Apply by Aug 16
~40 hrs/week
Responsibilities
The role focuses on analyzing and converting leads into personal loan sales while managing the fulfillment process. It involves maintaining customer records, resolving issues, and achieving revenue targets through cross-selling.
Requirements
Candidates should have a high school diploma or degree and 1-2 years of experience in personal banking, tele-sales, or relationship management. Strong analytical skills and a sound understanding of the personal banking market are required.
Full job description
Analysis of leads received.
Conversion of leads into “sale”
Updating of all systems as per the call with the customer.
Processing of the request or offer given to the customer.
Constant follow up with the concerned department if the process is delayed or not fulfilled as per the customer’s request.
Handling of all customer issues and resolve the same at the earliest and highlight them to the TL.
Maintain records of all approvals and requests and reports handled
Meeting the KPI Targets set in term of revenues Through PL Sales and PL Fulfillment.
Acquire new Business through Cross sell to increase penetrations.
Managing assigned Leads via CRM within the agreed TAT (Drop Offs).
Ensure controls requirement of the business are adhered to in line with Bank policies to ensure quality growth in business.
Strong analytical, logical skills
Sound market knowledge and Personal Banking understanding.
Sound technical skill set across diverse products.
Diploma / Highschool, 1- 2 years of relevant work experience in Personal Banking in the functions of PMU/ Relationship Management/ Tele Sales/Services.
Related keywords
Personal LoansPL SalesPL FulfillmentRetail BankingCRMCross SellKPILead ConversionPersonal BankingRelationship ManagementTele Sales
Disclaimer: Mashreq will never ask for your bank related information via phone call, SMS or email. We will also never contact you from a mobile number to resolve your query.
Welcome to the LinkedIn page of Mashreq. More than half a century old, we proudly think like a challenger, startup, and innovator in banking and finance, powered by a diverse and dynamic team who put customers first. Together, we pioneer key innovations and developments in banking and financial services. Our mandate? To help customers find their way to Rise Every Day, partnering with them through the highs and lows to help them reach their goals and unlock their unique vision of success. Join Mashreq and find your way to Rise Every Day.
Offices: Mashreq Bank PSC, Umniyati Street (off Al Asayel Street Burj Khalifa Community, Dubai, UAE, AE
Retail BankingCorporate BankingSME BankingIslamic BankingTreasury and Capital MarketsDigital BankingFinancial InstitutionsGlobal Trade BankingWholesale Bankingand International Banking
Disclaimer: Mashreq will never ask for your bank related information via phone call, SMS or email. We will also never contact you from a mobile number to resolve your query.
Welcome to the LinkedIn page of Mashreq. More than half a century old, we proudly think like a challenger, startup, and innovator in banking and finance, powered by a diverse and dynamic team who put customers first. Together, we pioneer key innovations and developments in banking and financial services. Our mandate? To help customers find their way to Rise Every Day, partnering with them through the highs and lows to help them reach their goals and unlock their unique vision of success. Join Mashreq and find your way to Rise Every Day.
Offices: Mashreq Bank PSC, Umniyati Street (off Al Asayel Street Burj Khalifa Community, Dubai, UAE, AE
Retail BankingCorporate BankingSME BankingIslamic BankingTreasury and Capital MarketsDigital BankingFinancial InstitutionsGlobal Trade BankingWholesale Bankingand International Banking