Ottawa, Ontario, Canada · Hybrid
As Vice President of Product, you will play a pivotal role in defining and driving our global product strategy and platform vision—fueling sustained growth, strengthening our market differentiation, and delivering long-t…
Skills: Product Strategy, SaaS Platform Management, Unified Communications, Roadmap Development, Cross-functional Leadership
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Define and drive the global product strategy and multi-year roadmap for a SaaS platform serving the Unified Communications and Collaboration (UCC) ecosystem. Lead cross-functional execution with Engineering, Sales, and Marketing to accelerate adoption and drive ARR growth.
Requires over 15 years of product leadership experience in B2B SaaS environments, specifically within telecommunications or IT management platforms. Must have a proven track record of scaling products in complex multi-vendor ecosystems and managing executive stakeholders.
As Vice President of Product, you will play a pivotal role in defining and driving our global product strategy and platform vision—fueling sustained growth, strengthening our market differentiation, and delivering long-term value for our customers and shareholders.
You’ll lead the evolution of our SaaS platform and product portfolio, supporting telecommunications providers, managed service providers (MSPs), channel partners, and enterprise organizations navigating complex Unified Communications and Collaboration (UCC) ecosystems. This is a unique opportunity to sit at the intersection of market insight, technology innovation, and commercial strategy—bringing forward solutions that are scalable, secure, and purpose-built to solve real industry challenges.
As a key member of the executive leadership team, you will translate corporate strategy into a clear, compelling product vision and drive disciplined execution against a high-impact roadmap. Working cross-functionally with Engineering, Sales, Marketing, Customer Success, and Finance, you’ll ensure our product investments accelerate adoption, enhance platform differentiation, and position us for long-term market leadership.
We are looking for a product leader who will not just evolve our platform—but fundamentally rethink how organizations manage and optimize complex communications ecosystems. This role is expected to challenge convention, introduce bold ideas, and unlock new sources of growth through innovation, AI, and platform expansion.
Key Responsibilities
Product Strategy and Vision
Product Portfolio Management
Market Insight and Customer Focus
Execution and Cross-Functional Leadership
Commercial Impact
Team Leadership and Organizational Development
Qualifications
The ideal candidate is a progressive, hands-on leader and builder who leads by example and fosters a highly collaborative, team-first environment. You are passionate about mentoring and developing others, building strong, high-performing teams, and working closely with both internal and external stakeholders to drive results. As a member of the Senior Leadership Team, you value visibility and connection, with a strong appreciation for being present and engaged while working from our head office in Kanata, Ontario.
Purpose-built solutions to help you manage the performance of Mitel Unified Communications or Microsoft Teams networks.
Martello (TSXV: MTLO) is a technology company that provides experience management solutions for enterprise collaboration tools such as Microsoft Teams and Mitel unified communications. Martello is a public company headquartered in Ottawa, Canada.
Offices: 390 March Road, Suite 110, Ottawa, Ontario K2K 0G7, CA · BT Coworking, 170 rue Raymond Losserand, 75014, Paris, FR
Purpose-built solutions to help you manage the performance of Mitel Unified Communications or Microsoft Teams networks.
Martello (TSXV: MTLO) is a technology company that provides experience management solutions for enterprise collaboration tools such as Microsoft Teams and Mitel unified communications. Martello is a public company headquartered in Ottawa, Canada.
Offices: 390 March Road, Suite 110, Ottawa, Ontario K2K 0G7, CA · BT Coworking, 170 rue Raymond Losserand, 75014, Paris, FR
