Kapolei, Hawaii, United States · On-site
Hourly Rate: $34.18 Are you looking for a place where meaningful moments are made together? At Marriott Vacations Worldwide (MVW), we make vacation dreams come true for travelers around the world in a supportive, friendl…
Skills: Guest Services, Customer Service, Communication, Problem Solving, Telephone Etiquette
Abbotsford, Victoria, Australia · On-site
POSITION SUMMARY The Front Desk Guest Service Associate position requires a person with very good customer service skills who will be interacting with our Members and Guests at the front desk. They would also be required…
Skills: Customer Service, Cash Handling, Reservations Management, Conflict Resolution, Telephone Etiquette
United States · On-site
Hourly Rate: $27.32 JOB SUMMARY As an essential part of the guest services team, is responsible to continual improve and maximize each guest’s experience from providing exceptional level of personalized service to ensuri…
Skills: Personalized Guest Service, Property Management System, Opera PMS, Housekeeping, Food And Beverage Service
Kaanapali, Hawaii, United States · On-site
Hourly Rate: $33.84 Hourly Wage: $33.84 Job Duration: Employment will end on or prior to 08/31/2026. Required Valid DL and Hawaii Guard Card License. Are you looking for a place where meaningful moments are made together…
Skills: Patrolling, First Aid, CPR, CCTV Monitoring, Conflict Resolution
Honolulu, Hawaii, United States · On-site
Hourly Rate: $31.48 Are you looking for a place where meaningful moments are made together? We make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a…
Skills: Japanese Proficiency, English Proficiency, Customer Service, Sales, Guest Relations
United States · On-site
$60k–$214k/yr
Hourly Rate: $32.50 Are you looking for a place where meaningful moments are made together? We make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a…
Skills: Sales, Customer Relationship Management, Lead Follow-up, Discovery, Guest Relations
Kaanapali, Hawaii, United States · On-site
Hourly Rate: $16.00 Job Status: Seasonal (40 hours per week) Job Duration: Employment will end on or prior to 9.01.2026 $500 SIGN ON BONUS This bonus is for new hires. Internal candidates, college programs, rehires and m…
Skills: Guest Service, Order Taking, Food Delivery, Table Setting, Cash Handling
Park City, Utah, United States · On-site
Hourly Rate: $21.80 Hourly Wages: $21.80 REGULAR/FULLTIME WEEKENDS/HOLIDAYS VALID U S DRIVING LICENSE NOT REQUIRED Are you looking for a place where meaningful moments are made together? At Marriott Vacations Worldwide (…
Skills: Cleaning, Guest Services, Time Management, Safety Compliance, Attention To Detail
United States · On-site
Position Summary The Benefits Analyst, reporting to the AVP, Global Benefits, provides broad-based full-service administrative support to Corporate, Regional, and Site Directors of Human Resources for the North America S…
Skills: Benefits Administration, Workday, Regulatory Compliance, Employee Relations, Data Auditing
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The agent is responsible for checking guests into villas, explaining property amenities, and addressing guest concerns to ensure a memorable vacation. They also handle telephone routing and may assist with bellman and runner duties as needed.
Candidates must be available to work various shifts, including weekends and holidays. Physical requirements include the ability to stand for extended periods and lift or carry items up to 25 lbs.
Are you looking for a place where meaningful moments are made together?
At Marriott Vacations Worldwide (MVW), we make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a Guest Services Agent at MVW, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together.
Job Status: Casual (0-19 / hours per week)
Where great benefits lead to a life fulfilled.
Competitive Pay
Travel discounts
Credit Union Membership
Professional Counseling & Family Support
Growth and Development Opportunities
*Benefit Eligibility will vary by position
Site Specific Perks
Free on-site employee parking
Discounts to onsite food outlets and services
Complimentary soft drinks, coffee and tea
Celebratory Luncheons
Complimentary work shoes
Discounted theme park tickets and rental cars
Community service opportunities
Sustainability awards - Audubon Green Lodging
As a Guest Services Agent, a typical day will include:
Checks Owners/guests into their villas for their stay, and reviews property amenities, services, hours of operations, and local areas of interest and activities.
Actively listens and responds positively to guests' questions, concerns, and requests and contacts other departments to help resolve guest issues.
Identifies and explains room features to guests (e.g., use of room key, ice and vending areas, etc.)
Follows up with Owner/guests to ensure their requests or problems have been met to their satisfaction.
Answers telephone calls and routes calls to the proper department as applicable.
May be asked to assist with bellman and runner duties depending on facility or location.
Guest Experience and Company Standards
Welcome and greet guests and anticipate and address their needs.
Interact with colleagues and guests professionally and promptly.
Contribute to team goals.
Always follow company policies and safety procedures.
To Become a Guest Services Agent at MVW:
Available to work various shifts, holidays, and both weekend days.
Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.
Lift/Carry/Push/Pull Items that Weigh up to 25lbs without assistance.
Position may require background and drug screening contingent on company policy in accordance with applicable legal requirements.
Specific job duties may differ by property, size of team, or facility.
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
Vacations that move you.
Marriott Vacations Worldwide encompasses a diverse portfolio of businesses — and a distinctive family of brands. Innovation. Integrity. Excellence. This is our story. And while the company spans brands and businesses, decades and continents, our shared inspiration continues to drive us forward: delivering unforgettable experiences that make vacation dreams come true. Grounded in our culture of caring and collaboration, we empower people to live their most fulfilling lives. We believe that how we do business is as important as the business we do. We put our customers at the center of every decision we make. And we hold ourselves to the highest standards of integrity and excellence, all while having fun and winning together as one team. Marriott Vacations Worldwide offers part-time and full-time careers at more than 100 resorts worldwide. Whether sharing warm, welcoming smiles, information about local fun spots or authentic cultural traditions, each of our associates leverages their passion for vacations to create fulfilling careers -- and lives. We foster environments where associates are given opportunities to grow and reach their full potential. Our first focus is to care for our associates so they can care for our customers. #TheMVWay #TeamMVW
Offices: Orlando, FL, US
Vacations that move you.
Marriott Vacations Worldwide encompasses a diverse portfolio of businesses — and a distinctive family of brands. Innovation. Integrity. Excellence. This is our story. And while the company spans brands and businesses, decades and continents, our shared inspiration continues to drive us forward: delivering unforgettable experiences that make vacation dreams come true. Grounded in our culture of caring and collaboration, we empower people to live their most fulfilling lives. We believe that how we do business is as important as the business we do. We put our customers at the center of every decision we make. And we hold ourselves to the highest standards of integrity and excellence, all while having fun and winning together as one team. Marriott Vacations Worldwide offers part-time and full-time careers at more than 100 resorts worldwide. Whether sharing warm, welcoming smiles, information about local fun spots or authentic cultural traditions, each of our associates leverages their passion for vacations to create fulfilling careers -- and lives. We foster environments where associates are given opportunities to grow and reach their full potential. Our first focus is to care for our associates so they can care for our customers. #TheMVWay #TeamMVW
Offices: Orlando, FL, US
