Marksman Security is built on serving our clients and building careers – just like yours. We are trusted by some of the most well-known companies and properties in the country while remaining dedicated to building person…
Skills: Business Operations, Process Transformation, KPI Frameworks, Change Management, Operating Models
Marksman Security is built on serving our clients and building careers – just like yours. We are trusted by some of the most well-known companies and properties in the country while remaining dedicated to building person…
Marksman Security is built on serving our clients and building careers – just like yours. We are trusted by some of the most well-known companies and properties in the country while remaining dedicated to building person…
Marksman Security is built on serving our clients and building careers – just like yours. We are trusted by some of the most well-known companies and properties in the country while remaining dedicated to building person…
Marksman Security is built on serving our clients and building careers – just like yours. We are trusted by some of the most well-known companies and properties in the country while remaining dedicated to building person…
Marksman Security is built on serving our clients and building careers – just like yours. We are trusted by some of the most well-known companies and properties in the country while remaining dedicated to building person…
Marksman Security is built on serving our clients and building careers – just like yours. We are trusted by some of the most well-known companies and properties in the country while remaining dedicated to building person…
Marksman Security is built on serving our clients and building careers – just like yours. We are trusted by some of the most well-known companies and properties in the country while remaining dedicated to building person…
Skills: Customer Service, Professionalism, Communication Skills, Multitasking, Computer Skills
Marksman Security is built on serving our clients and building careers – just like yours. We are trusted by some of the most well-known companies and properties in the country while remaining dedicated to building person…
Marksman Security is built on serving our clients and building careers – just like yours. We are trusted by some of the most well-known companies and properties in the country while remaining dedicated to building person…
Skills: Active Patrolling, Access Control, Incident Response, Report Writing, Customer Service
Marksman Security is built on serving our clients and building careers – just like yours. We are trusted by some of the most well-known companies and properties in the country while remaining dedicated to building person…
Marksman Security is built on serving our clients and building careers – just like yours. We are trusted by some of the most well-known companies and properties in the country while remaining dedicated to building person…
Security Officers Licensed -Recognized Top Workplace - Northfield Area
Northfield, Illinois, United States · On-site
Entry level
Marksman Security is built on serving our clients and building careers – just like yours. We are trusted by some of the most well-known companies and properties in the country while remaining dedicated to building person…
Marksman Security is built on serving our clients and building careers – just like yours. We are trusted by some of the most well-known companies and properties in the country while remaining dedicated to building person…
Myrtle Beach, South Carolina, United States · On-site
$16/hr–$19/hr
Entry level
Marksman Security is built on serving our clients and building careers – just like yours. We are trusted by some of the most well-known companies and properties in the country while remaining dedicated to building person…
Marksman Security is built on serving our clients and building careers – just like yours. We are trusted by some of the most well-known companies and properties in the country while remaining dedicated to building person…
Marksman Security is built on serving our clients and building careers – just like yours. We are trusted by some of the most well-known companies and properties in the country while remaining dedicated to building person…
Marksman Security is built on serving our clients and building careers – just like yours. We are trusted by some of the most well-known companies and properties in the country while remaining dedicated to building person…
Skills: Security Supervision, Team Management, Client Relationship Management, Staffing and Scheduling, Policy Development
Marksman Security is built on serving our clients and building careers – just like yours. We are trusted by some of the most well-known companies and properties in the country while remaining dedicated to building person…
Skills: Security Training, Personnel Management, Public Speaking, Data Capturing, Employee Metrics
Marksman Security is built on serving our clients and building careers – just like yours. We are trusted by some of the most well-known companies and properties in the country while remaining dedicated to building person…
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$150k–$175k/yr
Full-time
Bonus
Posted 25d ago
~40 hrs/week
Responsibilities
Design and implement enterprise operating playbooks, KPI frameworks, and governance to scale the company's national infrastructure. Partner across HR, Finance, and Technology to drive operational consistency and organizational effectiveness.
Requirements
Requires 10+ years of experience leading business operations or process transformation within large, multi-site organizations. Preferred background in field-based operations such as security, logistics, or facilities management.
Full job description
Marksman Security is built on serving our clients and building careers – just like yours. We are trusted by some of the most well-known companies and properties in the country while remaining dedicated to building personalized security solutions that solve the needs of every customer we support. Named as a nationally recognized Top Workplace in 2024 and 2025 by USA Today, Marksman's customized approach to security services will provide you with the opportunity to learn, grow and succeed. Our core values of being Unified, Transparent, Innovative, Committed and Accountable help us in providing unparalleled service and support in all that we do. If you are looking for a meaningful career, a culture of excellence, and the ability to make a difference, we want to talk to you!
THE ROLE
We are entering the next stage of growth and are looking for a transformational operations leader to help build the operating infrastructure that will scale the company for years to come.
Reporting to the COO, the VP, Business Operations will design, standardize, and implement the processes, playbooks, operating rhythms, reporting frameworks, and governance that drive consistency across a growing national organization.
This is a hands-on transformation role for a builder who enjoys turning ambiguity into scalable operating models. Rather than inheriting mature systems, you'll help create them—partnering across Operations, HR, Finance, and Technology to build the operating discipline that enables the business to execute consistently as it grows.
WHAT YOU'LL BUILD & LEAD
Design and implement enterprise operating playbooks and standardized business processes.
Build KPI frameworks, executive dashboards, and business reporting that improve visibility and decision-making.
Establish operating rhythms, including weekly business reviews, QBRs, governance, and accountability mechanisms.
Lead cross-functional transformation initiatives from design through implementation, ensuring changes are adopted across the business.
Develop change management strategies that drive sustainable adoption of new ways of working.
Partner with HR to strengthen performance management, succession planning, and organizational effectiveness.
Identify opportunities to leverage automation and AI to improve operational efficiency, reporting, and business execution.
Organizational Effectiveness & Talent Discipline
Drive consistency in operating playbooks and field execution standards across regions
Partner with the CHRO to strengthen performance management systems and rigor
Help implement and scale high-potential identification and development programs
Support succession planning for key operational and regional leadership roles
Ensure talent decisions are aligned with business performance and strategic priorities
Reinforce a culture of accountability, coaching, and measurable performance outcomes
Success After 12 Months
Fully implemented operating cadence and KPI framework
Clear visibility into performance, profitability, and cost drivers
Improved forecast accuracy and financial discipline
Stronger accountability across regions and functions
Increased consistency in field execution and playbook adherence
Successful rollout of key enterprise initiatives (e.g., technology deployments) across regions
More robust performance management and talent pipelines in place
Leadership team making faster, more informed, and more disciplined decisions
REQUIREMENTS
Experience
10+ years leading business operations, operational excellence, process transformation, PMO, shared services, or continuous improvement initiatives
Experience building operating models, governance frameworks, and standardized processes in large multi-site organizations
Process success creating playbooks, operating cadences, KPI frameworks, and accountability mechanisms from the ground up
Experience leading enterprise-wide, cross-functional transformation initiatives across Operations, HR, Finance, and Technology
Experience in large, distributed organizations (multi-site, 5,000+ employees)
Background in field-based operations (e.g., security, facilities, logistics, services) preferred
Capabilities
High business IQ — connects operations, financial outcomes, and execution
Structured and systems-oriented — drives rigor in performance, programs, and people processes
Strong program leadership — ensures initiatives are executed consistently across a distributed organization
Executive presence — able to influence and challenge senior leaders
Analytical depth + practical judgment — not just reporting, but decision-shaping
Operator mindset — understands real-world execution at scale
Style
Low ego, high accountability
Direct, clear communicator
Comfortable operating in complexity and ambiguity
Balances speed with rigor
Values both performance outcomes and people development
Compensation: $150,000-$175,000, 25% bonus
#IND3
Related keywords
Business OperationsOperational ExcellencePMOShared ServicesContinuous ImprovementKPIsExecutive DashboardsQBRsChange ManagementSuccession PlanningAutomationAIField OperationsSecurity ServicesScalabilityGovernance
Marksman Security was founded in 2003 with the core philosophy of providing excellence in service.
Our comprehensive security and building ambassador programs are customized to your community or facility’s needs. We invite you to learn about our staffing solutions and the values that encompass our service delivery model.
We provide customized security services in the following vertical markets:
Residential
Commercial Real Estate
Data Centers
Industrial & Manufacturing
Public Transit
Logistics
Maritime
Healthcare
Higher Education
Aviation
Government
Financial Institutions
What separates Marksman from other security providers is our unmatched customer service, advanced technology solutions, and superior operational support.
Licensed in 20 states and growing:
AL: 00327, AZ: 1667008, CA: PPO 120850, FL: B2300228, GA: PSC002343, IL: 122.001484, IN: SG22000002, IA: 1724PS4428, KY: 0155353606, MI: 3801208135, NC: BPN008335P6, NV: 1791B, OH: 20212100396092, OK: 15SGA4542, PA: 6835672, TN: 13187, TX: B09404501, UT: 12850792-6301 VA: 11-17618, WA: 23012476
Offices: 3230 W. Commercial Blvd., Suite 100, Fort Lauderdale, Florida 33309, US · 4905 W. Laurel St., Suite 201, Tampa, Florida 33607, US · 3452 Lake Lynda Dr., Suite 170, Orlando, Florida 32817 , US · 5820 S. Eastern Ave., Suite 210, Las Vegas, Nevada 89119, US · 5001 Spring Valley Rd, Suite 100 East, Dallas, Texas 75244, US
Front Desk ConciergeResidential SecurityCommercial Real Estate SecurityHigh Rise CondominiumsHOA Homeowner's AssociationsPatrol ServicesAccess Control Campus SecuritySecurity SolutionsSecurity Officers
Marksman Security was founded in 2003 with the core philosophy of providing excellence in service.
Our comprehensive security and building ambassador programs are customized to your community or facility’s needs. We invite you to learn about our staffing solutions and the values that encompass our service delivery model.
We provide customized security services in the following vertical markets:
Residential
Commercial Real Estate
Data Centers
Industrial & Manufacturing
Public Transit
Logistics
Maritime
Healthcare
Higher Education
Aviation
Government
Financial Institutions
What separates Marksman from other security providers is our unmatched customer service, advanced technology solutions, and superior operational support.
Licensed in 20 states and growing:
AL: 00327, AZ: 1667008, CA: PPO 120850, FL: B2300228, GA: PSC002343, IL: 122.001484, IN: SG22000002, IA: 1724PS4428, KY: 0155353606, MI: 3801208135, NC: BPN008335P6, NV: 1791B, OH: 20212100396092, OK: 15SGA4542, PA: 6835672, TN: 13187, TX: B09404501, UT: 12850792-6301 VA: 11-17618, WA: 23012476
Offices: 3230 W. Commercial Blvd., Suite 100, Fort Lauderdale, Florida 33309, US · 4905 W. Laurel St., Suite 201, Tampa, Florida 33607, US · 3452 Lake Lynda Dr., Suite 170, Orlando, Florida 32817 , US · 5820 S. Eastern Ave., Suite 210, Las Vegas, Nevada 89119, US · 5001 Spring Valley Rd, Suite 100 East, Dallas, Texas 75244, US
Front Desk ConciergeResidential SecurityCommercial Real Estate SecurityHigh Rise CondominiumsHOA Homeowner's AssociationsPatrol ServicesAccess Control Campus SecuritySecurity SolutionsSecurity Officers