Corfu, Peloponnese, Western Greece and the Ionian, Greece · On-site
Mar-Bella Collection: A family-owned group of four award winning five-star luxury hotels, dotted around the Ionian Sea in Greece & curated to suit the ever-changing needs of guests across different stages of their life. …
Skills: Guest Relations, Communication Skills, Multitasking, Workflow Management, Technological Literacy
Corfu, Peloponnese, Western Greece and the Ionian, Greece • On-site
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Act as the central communication hub for guests and internal departments to ensure seamless service delivery. Manage guest requests across multiple digital platforms and maintain detailed guest profiles to provide personalized experiences.
Requires a background in hospitality operations or guest service coordination with fluency in Greek and English. A bachelor's degree in hospitality, business, or communications is preferred.
Mar-Bella Collection: A family-owned group of four award winning five-star luxury hotels, dotted around the Ionian Sea in Greece & curated to suit the ever-changing needs of guests across different stages of their life. The iconic MarBella, perfect for families and multi-generational groups, the adults-only Nido, a Small Luxury Hotel of the World, and Avali, the latest addition to the Mar-Bella Collection portfolio are located on the island of Corfu. Elix is on the Ionian coast of mainland Greece and lays in a stunning location above Karavostasi beach between Parga and Syvota.
As an Digital Concierge Agent, you will be part of the resort’s Back of House Support Center — the communication and coordination hub connecting all departments. You’ll handle guest requests, manage internal service flows, and ensure that all communications are processed efficiently and accurately. Working closely with teams across the resort, you’ll help deliver the seamless, guest-focused service that defines Mar-Bella Collection.
Responsibilities
Mar-Bella Collection offers:
A family of hotels connecting you to the beautiful Ionian Sea
Mar-Bella Collection is a constantly evolving hotel group dedicated to delivering award-winning holiday experiences defined by excellence in service, personalised care, and a genuine commitment to its guests. The Collection features a unique portfolio of four luxury 5-star properties: the iconic MarBella, a family-friendly resort; Nido, an adults-only all-suite hotel and proud member of Small Luxury Hotels of the World; Elix, located in the breathtaking landscapes of Perdika, Thesprotia; and the newest addition, Avali, offering barefoot beachfront luxury on Corfu’s south-eastern coast. Together, the Mar-Bella Collection hotels create inspiring experiences for travellers at every stage of life, connecting guests with the beauty, culture, and spirit of the Ionian Sea.
Offices: Agios Ioannis Peristeron, Corfu, Corfu 490 84, GR · Karavostasi Beach, Perdika, Thesprotias 46100, GR
A family of hotels connecting you to the beautiful Ionian Sea
Mar-Bella Collection is a constantly evolving hotel group dedicated to delivering award-winning holiday experiences defined by excellence in service, personalised care, and a genuine commitment to its guests. The Collection features a unique portfolio of four luxury 5-star properties: the iconic MarBella, a family-friendly resort; Nido, an adults-only all-suite hotel and proud member of Small Luxury Hotels of the World; Elix, located in the breathtaking landscapes of Perdika, Thesprotia; and the newest addition, Avali, offering barefoot beachfront luxury on Corfu’s south-eastern coast. Together, the Mar-Bella Collection hotels create inspiring experiences for travellers at every stage of life, connecting guests with the beauty, culture, and spirit of the Ionian Sea.
Offices: Agios Ioannis Peristeron, Corfu, Corfu 490 84, GR · Karavostasi Beach, Perdika, Thesprotias 46100, GR
