San Francisco, California, United States · On-site
Position Overview You'll own the day-to-day operations that keep Mach9 running: people, workplace, IT, internal systems, and the infrastructure that lets a fast-growing team scale without losing rigor. Reporting to the H…
Skills: Business Operations, People Operations, IT Management, Compliance, SOC 2
San Francisco, California, United States · Hybrid
The Role At Mach9, Sensor Data Integration Engineers build the algorithms and pipelines that transform large-scale geospatial datasets into structured, accessible formats to power our survey product, Digital Surveyor. Yo…
Skills: Python, C++, Geospatial Data Processing, Reverse Engineering, Distributed Systems
San Francisco, California, United States · On-site
$80k–$150k/yr
Responsibilities Own full-cycle recruiting across technical and non-technical roles: Sourcing, coordinating, and closing. Own the candidate experience end-to-end: Every touchpoint, every piece of feedback, every offer ca…
Skills: Full-cycle Recruiting, Technical Recruiting, Sourcing, Candidate Experience, Recruiting Infrastructure
San Francisco, California, United States · On-site
$90k–$130k/yr
The role Join us a Solutions Engineer on our Customer Success team and guide customers from first project to long-term partner. You’ll own the Digital Surveyor post-sale experience for a portfolio of customers. Your goal…
Skills: Project Management, Customer Relationship Management, Onboarding, Technical Communication, Stakeholder Management
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Own day-to-day operations including people, workplace, IT, and internal systems to support company scaling. Manage compliance, security audits, and recruiting logistics while automating manual workflows.
Requires 5-8 years of experience in business operations or chief-of-staff roles at high-growth Series A-C startups. Must demonstrate ownership of internal systems and proficiency with AI tools in a fast-paced environment.
Position Overview
You'll own the day-to-day operations that keep Mach9 running: people, workplace, IT, internal systems, and the infrastructure that lets a fast-growing team scale without losing rigor. Reporting to the Head of Business Operations and Finance, you'll be the operating partner who turns process gaps into systems, automates manual work, and builds the function as the company grows from 25 to 60+.
This is a hands-on role at a Series A-stage company. You'll be the person who sees what's breaking, fixes it, and then builds the system so it doesn't break the same way twice. You'll work closely with outside counsel on immigration and compliance matters, and own internal operations end-to-end.
Responsibilities
People operations: own onboarding and off-boarding end-to-end; coordinate immigration matters with outside immigration counsel; own workplace policy and governance in partnership with outside employment counsel
Workplace: run the SF office end-to-end, including building management, IT, facilities, vendor relationships, and office moves
IT and internal systems: stand up and own the company's MDM; manage device procurement, identity, and the internal tech stack; build automations to eliminate manual work
Compliance and security: project manage security audit (SOC 2), support business insurance, and ongoing compliance with state and federal employment requirements
Recruiting operations: coordinate onsite interviews, candidate experience, and offer logistics in partnership with hiring managers
Events: plan and execute external conference logistics and employee and team celebrations
Process and documentation: maintain SOPs, internal documentation, and the company wiki; identify and eliminate operational debt as the company scales
5–8 years in business operations, internal ops, or chief-of-staff roles at high-growth startups, including time at Series A through Series C stages
Demonstrated ownership of internal systems implementations
Comfort with ambiguity and pace; you thrive in a build environment where the playbook isn't written yet
High slope on AI tools
Sound judgment on what to own, what to delegate, and what to escalate
Warmth and professionalism; you represent the company internally and externally
Make maps fast
Mach9 builds software that transforms reality capture datasets into high-precision 3D maps, accelerating how teams model and understand the world. Its flagship product, Digital Surveyor, automatically extracts features like utility poles, signs, curbs, striping and more from LiDAR and imagery datasets to create engineering-ready CAD and GIS deliverables. Surveying, engineering, and GIS teams work with Mach9 to reduce the time and cost of 3D mapping and deliver projects faster than ever before. Founded in 2021 and based in San Francisco, Mach9 is backed by Quiet Capital, Y Combinator, Soma Capital, Tiger Global, and Overmatch Ventures and trusted by leading engineering, construction and infrastructure organizations.
Offices: San Francisco, CA, US
Make maps fast
Mach9 builds software that transforms reality capture datasets into high-precision 3D maps, accelerating how teams model and understand the world. Its flagship product, Digital Surveyor, automatically extracts features like utility poles, signs, curbs, striping and more from LiDAR and imagery datasets to create engineering-ready CAD and GIS deliverables. Surveying, engineering, and GIS teams work with Mach9 to reduce the time and cost of 3D mapping and deliver projects faster than ever before. Founded in 2021 and based in San Francisco, Mach9 is backed by Quiet Capital, Y Combinator, Soma Capital, Tiger Global, and Overmatch Ventures and trusted by leading engineering, construction and infrastructure organizations.
Offices: San Francisco, CA, US
