Description Position: Tour Guide (1) FLSA Status: Non-Exempt Reports To: Manager of Operations – LSMF Pay Rate: $15.00 Position Summary: Serve as an ambassador by offering dynamic, enthusiastic, professional experiences …
Skills: Public speaking, Customer service, Tour guiding, Event coordination, Safety enforcement
Description Position: Experiences Supervisor – Big Bat Bourbon FLSA Status: Non-Exempt Reports To: Operations Manager Pay: $23.00 An Hour Position Summary: Provide active leadership for front-line team members daily. Wil…
Skills: Leadership, Team Supervision, Customer Service, Operations Management, Conflict Resolution
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Full-time
high school
Posted 6d ago
~40 hrs/week
Responsibilities
Serve as a museum ambassador by conducting dynamic factory tours and facilitating special guest programs. Manage daily guest services, including ticket sales, batting cage operations, and event support.
Requirements
Must be at least 18 years old and hold a high school diploma. Candidates should be polished, dynamic public speakers with a professional appearance and a passion for baseball.
Full job description
Description
Position:Tour Guide (1)
FLSA Status: Non-Exempt
Reports To:Manager of Operations – LSMF
Pay Rate: $15.00
Position Summary:
Serve as an ambassador by offering dynamic, enthusiastic, professional experiences for guests in all areas of the museum and factory. Give factory tours and enforce safety guidelines. Present programming and assist with the set up and execution of special events designed to attract and delight guests at Louisville Slugger Museum & Factory. Assist with the set up and execution of rental events. Hand turn, burn brand, cover Hold a Piece of History, and conduct Bat Vault experiences. Cover areas of guest services including ticket selling, batting cage, and Guest Check-In as needed. Must work nights and weekends as needed.
Essential Functions:
Give six to seven guided tours of the bat factory each day, adhering to the standard tour script and maintaining an enthusiastic, dynamic approach to every tour.
Conduct special programming and presentations. This includes but is not limited to, bat vault presentation, hand turning, burn branding, hold a piece of history, and other special or exhibit-related experiences.
Check tour tickets of each guest on your tour.
Sell tickets, cover batting cages, assist with evening events, and other guest services as needed.
Provide top-notch interaction with all guests, in all areas of the museum, at all times.
Lead high-profile tours, including VIP and specialty experiences, ensuring a consistently engaging and informative guest experience.
Be the eyes and ears on the floor, including completing a checklist of exhibit maintenance and reporting any needed updates, repairs, or malfunctions.
Assist other guides with gathering guests for tours and programming, including checking tickets.
Perform other job-related duties and responsibilities as assigned.
Other Duties
Performs other job-related duties and responsibilities as may be assigned.
Louisville Slugger Museum and Factory, Bionic Gloves, and Barrels and Billets Bourbon Experience.
Industry
Sporting Goods Manufacturing
Company size
51-200 employees
Founded
1884
Headquarters
Louisville, KY
LinkedIn followers
4,259
Total funding
$40M
Hillerich & Bradsby Co. is a world-class sporting goods manufacturer and operator of the renowned Louisville Slugger Museum & Factory and Barrels & Billets Bourbon Experience The company also produces award-winning Bionic Gloves.
H&B has manufactured Louisville Slugger® wood bats, the Official Bat of Major League Baseball®, since 1884. Great stars of today’s game, like Daniel Murphy, Adam Jones, Joey Votto, Jason Heyward, and Christian Yelich, swing Louisville Slugger PRIME bats. The Slugger Guy fraternity that includes the greatest hitters to ever swing a bat – Babe Ruth, Ted Williams, Jackie Robinson, Mickey Mantle, Roberto Clemente, George Brett, Tony Gwynn, and Ken Griffey Jr, to name a few. More home runs, hits, and RBIs have occurred with Louisville Slugger bats than all other bat brands combined.
H&B owned the world-famous Louisville Slugger brand from its inception in 1884 to 2015, when Wilson Sporting Goods acquired it. H&B now serves as Wilson’s manufacturing partner for wood bats.
Our company’s renowned Louisville Slugger Museum & Factory attracts more than 300,000 visitors annually and is ranked as a top national and international attraction. Visitors tour the factory floor, seeing and touching MLB player bats before they ship to a Major League ballpark. The museum features fabulous pieces of baseball history, including a Babe Ruth game-used bat from the record-breaking 1927 season and a Joe DiMaggio 56-game hit streak bat from the historic 1941 MLB season. Fans can also get their hands on game-used bats in the museum’s popular Hold a Piece of History exhibit, which features bats from all 30 MLB teams.
H&B’s award-winning Bionic® gloves division designs and makes the most technologically and scientifically advanced gloves for golf, fitness, gardening and other sports and activities and recently entered a collaboration with former professional football star Marshawn Lynch and his Beast Mode brand.
Offices: 800 West Main Street, Louisville, KY 40202, US
Louisville Slugger Baseball batsBionic® Technology GlovesPowerBilt® Golf ClubsLouisville Slugger Museum and FactoryBourbon ExperienceFactory Toursand Your individual custom bourbonSportsMuseums and Historical SitesSports Leagues and Teams
Louisville Slugger Museum and Factory, Bionic Gloves, and Barrels and Billets Bourbon Experience.
Industry
Sporting Goods Manufacturing
Company size
51-200 employees
Founded
1884
Headquarters
Louisville, KY
LinkedIn followers
4,259
Total funding
$40M
Hillerich & Bradsby Co. is a world-class sporting goods manufacturer and operator of the renowned Louisville Slugger Museum & Factory and Barrels & Billets Bourbon Experience The company also produces award-winning Bionic Gloves.
H&B has manufactured Louisville Slugger® wood bats, the Official Bat of Major League Baseball®, since 1884. Great stars of today’s game, like Daniel Murphy, Adam Jones, Joey Votto, Jason Heyward, and Christian Yelich, swing Louisville Slugger PRIME bats. The Slugger Guy fraternity that includes the greatest hitters to ever swing a bat – Babe Ruth, Ted Williams, Jackie Robinson, Mickey Mantle, Roberto Clemente, George Brett, Tony Gwynn, and Ken Griffey Jr, to name a few. More home runs, hits, and RBIs have occurred with Louisville Slugger bats than all other bat brands combined.
H&B owned the world-famous Louisville Slugger brand from its inception in 1884 to 2015, when Wilson Sporting Goods acquired it. H&B now serves as Wilson’s manufacturing partner for wood bats.
Our company’s renowned Louisville Slugger Museum & Factory attracts more than 300,000 visitors annually and is ranked as a top national and international attraction. Visitors tour the factory floor, seeing and touching MLB player bats before they ship to a Major League ballpark. The museum features fabulous pieces of baseball history, including a Babe Ruth game-used bat from the record-breaking 1927 season and a Joe DiMaggio 56-game hit streak bat from the historic 1941 MLB season. Fans can also get their hands on game-used bats in the museum’s popular Hold a Piece of History exhibit, which features bats from all 30 MLB teams.
H&B’s award-winning Bionic® gloves division designs and makes the most technologically and scientifically advanced gloves for golf, fitness, gardening and other sports and activities and recently entered a collaboration with former professional football star Marshawn Lynch and his Beast Mode brand.
Offices: 800 West Main Street, Louisville, KY 40202, US
Louisville Slugger Baseball batsBionic® Technology GlovesPowerBilt® Golf ClubsLouisville Slugger Museum and FactoryBourbon ExperienceFactory Toursand Your individual custom bourbonSportsMuseums and Historical SitesSports Leagues and Teams