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Longevity Club logoLongevity Club

Member Services Representative

Charleston, South Carolina, United States · On-site

$18/hr–$20/hr

Entry level

The Member Services Representative plays a key support role in creating an exceptional member experience while assisting with the daily operations of the Longevity Club. Responsibilities include providing outstanding mem…

Skills: Member Care, Retail Sales, Mindbody Scheduling, Administrative Tasks, Customer Service

Longevity Club logo

Member Services Representative

Longevity Club

Charleston, South Carolina, United States • On-site

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Entry level

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  • $18/hr–$20/hr
  • Part-time
  • bachelor degree
  • Retirement Plan, Employer Match, Club Membership, Gym Access, Classes Access, Recovery Lounge Access
  • Posted 6d ago
  • Apply by Oct 20
  • ~40 hrs/week

Responsibilities

The representative provides exceptional member care and supports daily operations of the Longevity Club. Key duties include managing scheduling via Mindbody, promoting retail sales, and maintaining a clean, welcoming environment.

Requirements

Candidates should ideally have a Bachelor's degree or equivalent experience and 1-2 years in hospitality or member services. Strong communication skills and sales experience are preferred.

Full job description

The Member Services Representative plays a key support role in creating an exceptional member experience while assisting with the daily operations of the Longevity Club. Responsibilities include providing outstanding member care, supporting the Member Services Manager, promoting and selling retail, managing Mindbody scheduling and accounts, completing administrative tasks, and helping maintain a welcoming, organized, and clean environment.

The ideal candidate is friendly, organized, proactive, and solution-oriented. They communicate effectively, work with a sense of urgency, adapt quickly to changing priorities, and collaborate well with the team. They take initiative, respond thoughtfully to member needs, and represent Longevity Club with professionalism and care while supporting the club's overall success.

The Member Services Representative reports to the Member Services Manager.

Consistent evening and weekend availability is a must. 

Preferred Qualifications

 
  • Bachelor’s Degree in a related field or equivalent work experience
  • 1-2 years previous experience in hospitality or member services 
  • Superior written and oral communication skills
  • Sales experience
  • Exceptional customer service 
​​​​​​​Employment and Benefits
 

This is a part time position, offered at an hourly rate of $18 - $20. 

 

Benefits

  • Retirement Plan - Employees are able to participate in the retirement benefits plan with a 3% employer match after one year of employment.
  • Club Membership to include access to the open gym, classes, and Recovery Lounge on a drop-in basis, discounts on personal training, wellness services, and retail. 
  • Designated Parking 



 

Related keywords

MindbodyHospitalityMember ServicesRetail SalesCustomer ExperienceAdministrative SupportLongevity ClubSchedulingAccount Management

About Longevity Club

LinkedInVisit site

The Longevity Club is a luxury fitness & health club located on the Charleston peninsula.

Industry
Health, Wellness & Fitness
Company size
11-50 employees
Founded
2015
Headquarters
Charleston, South Carolina
LinkedIn followers
186

The Longevity Club is the premier boutique health & fitness club in Charleston, South Carolina. Located in the heart of downtown, we are the destination for Pilates, personal training, small group fitness classes, and holistic care- all with a thoughtful, tailored approach. Our facility is often referred to as “the fitness club that feels like a spa” for its ability to combine unpretentious luxury with genuine hospitality for an experience worth having over and over.

Offices: 163 Rutledge Ave, Charleston, South Carolina 29403, US

Personal TrainingGroup FitnessPilatesPilates ReformerWellnessRecoveryTRXYogaBarreInfrared Heated Fitness
View all jobs at Longevity Club

About Longevity Club

LinkedInVisit site

The Longevity Club is a luxury fitness & health club located on the Charleston peninsula.

Industry
Health, Wellness & Fitness
Company size
11-50 employees
Founded
2015
Headquarters
Charleston, South Carolina
LinkedIn followers
186

The Longevity Club is the premier boutique health & fitness club in Charleston, South Carolina. Located in the heart of downtown, we are the destination for Pilates, personal training, small group fitness classes, and holistic care- all with a thoughtful, tailored approach. Our facility is often referred to as “the fitness club that feels like a spa” for its ability to combine unpretentious luxury with genuine hospitality for an experience worth having over and over.

Offices: 163 Rutledge Ave, Charleston, South Carolina 29403, US

Personal TrainingGroup FitnessPilatesPilates ReformerWellnessRecoveryTRXYogaBarreInfrared Heated Fitness
View all jobs at Longevity Club

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