Valencia, California, United States · Hybrid
$21/hr–$32/hr
Overview If you love connecting with people and are ready to grow your career in a company that invests in your success, we’d love to meet you. Come be part of something amazing where your contributions truly matter. Be …
Skills: Customer Service, Call Center Operations, Communication Skills, Financial Services, Problem Solving
Valencia, California, United States · Hybrid
$92k–$142k/yr
Overview The Fair Lending Officer Sr. is responsible for developing, implementing, and executing the organization’s HMDA and Fair Lending programs, encompassing compliance risks associated with residential real estate an…
Skills: Fair Lending, HMDA Reporting, Regulatory Compliance, Risk Assessment, Data Analysis
Burbank, California, United States · On-site
Overview If you love connecting with people and are ready to grow your career in a company that invests in your success, we’d love to meet you. Come be part of something amazing where your contributions truly matter. If …
Skills: Financial planning, Sales prospecting, Wealth management, Investment advice, Client relationship management
Thousand Oaks, California, United States · On-site
$18/hr–$27/hr
Overview If you love connecting with people and are ready to grow your career in a company that invests in your success, we’d love to meet you. Come be part of something amazing where your contributions truly matter. If …
Skills: Banking transactions, Cash handling, Customer service, Cross-selling, Financial transactions
Los Angeles, California, United States · On-site
Overview If you love connecting with people and are ready to grow your career in a company that invests in your success, we’d love to meet you. Come be part of something amazing where your contributions truly matter. If …
Skills: Financial Needs Assessment, Consumer Lending, Mortgage Loan Origination, Relationship Management, Sales
Valencia, California, United States · Hybrid
Overview The Real Estate Loan Officer is responsible for delivering consistently excellent member service throughout the residential mortgage loan process. The Real Estate Loan Officer originates residential mortgage loa…
Skills: Residential Mortgage Lending, Sales, Relationship Building, NMLS Registration, Fannie Mae Guidelines
Burbank, California, United States · On-site
$45k–$125k/yr
Overview If you love connecting with people and are ready to grow your career in a company that invests in your success, we’d love to meet you. Come be part of something amazing where your contributions truly matter. If …
Skills: Financial Services, Banking, Loan Sales, Relationship Building, Sales Volume Management
Valencia, California, United States · Hybrid
$21/hr–$32/hr
Overview If you love connecting with people and are ready to grow your career in a company that invests in your success, we’d love to meet you. Come be part of something amazing where your contributions truly matter. Be …
Skills: Customer Service, Call Center Operations, Verbal Communication, Written Communication, Microsoft Office Suite
Valencia, California, United States · Hybrid
$92k–$142k/yr
Overview The Business Analyst SR - Payments is a senior-level role responsible for defining, shaping, and executing the enterprise Payments strategy. This position serves as a key strategic partner to leadership, with br…
Skills: Business Analysis, Payment Operations, Requirements Gathering, Project Management, Solution Design
Thousand Oaks, California, United States · On-site
$21/hr–$22/hr
Overview If you love connecting with people and are ready to grow your career in a company that invests in your success, we’d love to meet you. Come be part of something amazing where your contributions truly matter. If …
Skills: Cash Handling, Financial Transactions, Cross-selling, Customer Service, Symitar Data System
Burbank, California, United States · On-site
$45k–$125k/yr
Overview If you love connecting with people and are ready to grow your career in a company that invests in your success, we’d love to meet you. Come be part of something amazing where your contributions truly matter. If …
Skills: Financial Services, Banking, Loan Sales, Relationship Building, Sales Volume Management
Valencia, California, United States · Hybrid
$113k–$175k/yr
Overview If you love connecting with people and are ready to grow your career in a company that invests in your success, we’d love to meet you. Come be part of something amazing where your contributions truly matter. Whe…
Skills: Project Management, System Integration, Business Analysis, Data Modeling, Stakeholder Management
Palmdale, California, United States · On-site
$21/hr–$22/hr
Overview If you love connecting with people and are ready to grow your career in a company that invests in your success, we’d love to meet you. Come be part of something amazing where your contributions truly matter. If …
Skills: Cash Handling, Customer Service, Microsoft Outlook, Microsoft Word, Microsoft Excel
Pasadena, California, United States · On-site
$21/hr–$22/hr
Overview If you love connecting with people and are ready to grow your career in a company that invests in your success, we’d love to meet you. Come be part of something amazing where your contributions truly matter. If …
Skills: Cash Handling, Customer Service, Microsoft Outlook, Microsoft Word, Microsoft Excel
Valencia, California, United States · Hybrid
Overview If you love connecting with people and are ready to grow your career in a company that invests in your success, we’d love to meet you. Come be part of something amazing where your contributions truly matter. If …
Skills: Loan Processing, Financial Advising, Cross Selling, Credit Scoring, Fraud Prevention
Valencia, California, United States · Hybrid
$30/hr–$46/hr
Overview The Senior Repossessions Specialist assigns delinquent secured loans for repossession both in and out of state, follows up on repossession assignments and determines vehicle condition and value. Also, schedules …
Skills: Collections, Repossessions, Skip-tracing, Asset Recovery, Microsoft Excel
Valencia, California, United States · Hybrid
$174k–$279k/yr
Overview If you love connecting with people and are ready to grow your career in a company that invests in your success, we’d love to meet you. Come be part of something amazing where your contributions truly matter. Whe…
Skills: Commercial Lending, SBA Loans, Credit Analysis, Portfolio Management, Underwriting
Valencia, California, United States · Hybrid
$113k–$175k/yr
Overview In partnership with business, operations, and technology leaders, the Manager, Process Improvement & Business Optimization develops and leads a portfolio of initiatives designed to simplify work, improve end-to-…
Skills: Process Improvement, Business Optimization, People Leadership, Lean, Six Sigma
Burbank, California, United States · On-site
$30/hr–$46/hr
Overview If you love connecting with people and are ready to grow your career in a company that invests in your success, we’d love to meet you. Come be part of something amazing where your contributions truly matter. If …
Skills: Customer Service, Communication, Sales Management, Leadership, Financial Products
Valencia, California, United States · Hybrid
$25/hr–$38/hr
Overview The Real Estate (RE) Loan Servicer is responsible for daily cash management activities, including processing exceptions, initiating and submitting wire transfers, and ensuring accurate fund disbursements. This r…
Skills: Cash Management, Loan Servicing, Wire Transfers, Legal File Auditing, Reconveyances
Valencia, California, United States • Hybrid
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The Member Services Officer provides high-quality service to members in a call center environment by resolving concerns and explaining financial products. They are responsible for achieving sales goals, maintaining knowledge of federal regulations, and participating in team meetings to improve service delivery.
Candidates should have at least 24 months of retail customer service experience, preferably with a background in financial institutions or call centers. A bachelor's degree is preferred, along with proficiency in Microsoft Office and strong verbal and written communication skills.
If you love connecting with people and are ready to grow your career in a company that invests in your success, we’d love to meet you. Come be part of something amazing where your contributions truly matter. Be the voice that makes someone's day better while building valuable communication skills in a fast-paced, team-driven environment.
The Member Services Officer I (or II) or MSO is responsible for providing “wow” level service to both members and co-workers in a call center environment. Through effective listening and thorough knowledge of our products and services, the MSO satisfies our member’s needs and effectively resolves member’s concerns. The MSO personifies our Promise Principles of “Personal”, “Professional” and “Proactive”.
Please note that hours can vary depending on the actual shift. Our contact center is open:
Logix Federal Credit Union is an equal opportunity employer that does not discriminate in employment opportunities or practices on the basis of race, religion, color, sex, sexual orientation, gender identity, national origin, protected veteran or disability status, or any other status protected by law.
We help Members thrive!
Logix is banking with a twist: customers become members and part-owners when they open an account here. 100% of our profits are returned to them in the form of better rates, lower fees, improved services, and increased reserves to maintain our unmatched financial strength. So while it may be intimidating to think that you own your own financial institution, having an account at Logix is exactly that. Maybe that's why over 96% of our members say they would recommend us to their friends and family. We are proud of our Call Center, where more than 80% of all calls are answered by a "live" person (not a robot…or a recording). In addition, our branches welcome you with a continuously staffed concierge desk and free gourmet coffee; and we never needed or accepted bailout funds, because we've never lost a penny in 80 years. You have many financial options, but owning your own financial institution? Now that's smarter banking!
Offices: 27918 Franklin Parkway, Valencia, CA 91355, US · 27051 McBean Pkwy, Suite 111, Valencia, CA 91355, US · 2944 Tapo Canyon Rd, Suite C, Simi Valley, CA 93063, US · 2060 Avenida De Los Arboles, Suite B, Thousand Oaks, CA 91362, US · 24003 Newhall Ranch Rd, Santa Clarita, California 91355, US
We help Members thrive!
Logix is banking with a twist: customers become members and part-owners when they open an account here. 100% of our profits are returned to them in the form of better rates, lower fees, improved services, and increased reserves to maintain our unmatched financial strength. So while it may be intimidating to think that you own your own financial institution, having an account at Logix is exactly that. Maybe that's why over 96% of our members say they would recommend us to their friends and family. We are proud of our Call Center, where more than 80% of all calls are answered by a "live" person (not a robot…or a recording). In addition, our branches welcome you with a continuously staffed concierge desk and free gourmet coffee; and we never needed or accepted bailout funds, because we've never lost a penny in 80 years. You have many financial options, but owning your own financial institution? Now that's smarter banking!
Offices: 27918 Franklin Parkway, Valencia, CA 91355, US · 27051 McBean Pkwy, Suite 111, Valencia, CA 91355, US · 2944 Tapo Canyon Rd, Suite C, Simi Valley, CA 93063, US · 2060 Avenida De Los Arboles, Suite B, Thousand Oaks, CA 91362, US · 24003 Newhall Ranch Rd, Santa Clarita, California 91355, US
