Jobs at Lincoln Creek Lumber Co (Now Hiring) — 2 open

Job DetailsJob Location: Centralia, WA 98531Salary Range: $18.41 - $21.50 HourlyJob Category: Customer ServiceAt Lincoln Creek Lumber, our yard team sets us apart. We're not a big-box store where customers wander around looking for help - we go to them. If you're the kind of person who lights up around people, thrives when you're busy, and genuinely loves helping someone nail their project, you'll fit right in here.

This is a physical, fast-moving role where no two days are the same. You'll be outside, on your feet, engaging with customers from the moment they pull through the gate to the moment they drive away happy, and you'll be the one making sure every delivery load goes out right.

What You'll Do

Hustle out to greet customers and guide them to exactly what they need
Help customers plan their projects and answer product questions (or find the person who can)
Load lumber and materials into customer vehicles and verify against their invoice
Inspect returns and create accurate return slips for cashiers
Handle customer concerns with empathy; resolve what you can, escalate what you can't
Unload deliveries and stock products in their correct yard locations
Build accurate loads for deliveries based on customer orders, keeping customer preferences in mind
Track which truck is scheduled for each delivery and build loads to fit that specific truck
Organize loads with the construction process in mind, sequencing product so it comes off in the order it's needed on-site
Band units securely using proper technique and double-check every load for accuracy before it goes out
Mark staged loads clearly with order number and customer information
Operate a forklift and fill propane tanks
Keep the yard clean, organized, and safe; a tight yard is a great yard
Stay current on monthly ads so you can point customers to deals
Stay connected via radio and communicate proactively with the team
Follow all safety procedures and speak up when you see room to improve
Help bring new hires up to speed and attend monthly store meetings

QualificationsWho You Are

You're a people person, but not just in a "nice to meet you" kind of way. You seek out customers. You move with purpose. When someone looks lost or uncertain, you're already heading their way. You also think ahead. Building a load isn't just stacking product; it's picturing how that truck will be unloaded on a job site and making sure everything comes off in the right order. You take pride in doing the job right, you show up when you say you will, and you genuinely care whether the customer leaves happy.

You don't need to know everything on day one, but you do need the drive to learn fast and the confidence to say "let me find out" without missing a beat.

What We're Looking For

Outgoing, energetic personality; someone who brings the good vibes to the job site
Strong customer service instincts; you're a helper by nature
Clear, friendly communication with customers, teammates, and management
Reliable and punctual; your crew counts on you
Organized and detail-oriented, especially when verifying loads and processing returns
Strong mental math skills (addition, subtraction, multiplication, division)
Able to work independently and manage your time without close supervision
Eager to build product knowledge on the job
2+ years of forklift experience
Bilingual in Spanish (verbal and written) strongly desired
Availability: 10-hour shifts, Tuesday–Friday, 6:00 AM–5:00 PM, with a 1-hour unpaid lunch

Physical Requirements

Ability to stand and move throughout an entire shift outdoors
Ability to reach, bend, and lift as needed
Able to lift 100 lbs. without assistance

Benefits

Medical/Rx
Dental

Voluntary Vision

Life/AD&D Insurance

Employee Assistance Program (EAP)
401(k)
Paid sick time: 1 hour per 40 hours worked

Paid Vacation

First Year: 3.34 hours per month (40 hours per calendar year)
Years 2-7: 6.67 hours per month (80 hours per calendar year)
Years 8+: 10 hours per month (120 hours per calendar year)

Holidays

Easter
Thanksgiving
Christmas

Employee Birthday

Ready to Run with Us?

If you've got the hustle, the heart, and the work ethic, we want to hear from you. Bring your energy and your commitment to great service. We'll handle the rest.