Ghent, Flanders, Belgium · Hybrid
Are you a seasoned & ambitious Customer Success Manager? Eager to join the AI revolution? We would love to hear from you. 🚀 Join LEGALFLY! LEGALFLY is a pioneering legal AI platform offering an end-to-end solution that …
Skills: Customer success, SaaS, Account management, Upselling, Cross-selling
Mannheim, Baden-Württemberg, Germany · Remote OK
Excited to lead AI-driven change across the fast-moving legal markets of the DACH region? We would love to hear from you. 🇩🇪 Working remotely from Germany, you'll be LEGALFLY's sales executive responsible for driving g…
Skills: B2B Enterprise SaaS sales, Account management, Pipeline building, Prospecting, Strategic partnerships
Dubai, Dubai, United Arab Emirates · On-site
Are you a seasoned & ambitious Senior Account Executive? Eager to join the AI revolution and play a key role in expanding into the fast-growing UAE market? We would love to hear from you. 🇦🇪 Based in Dubai, working fro…
Skills: B2B Enterprise sales, SaaS sales, Arabic (Gulf dialect), English, Market development
Ghent, Flanders, Belgium · Hybrid
Are you a seasoned & ambitious Senior Account Executive? Ready to shape the future of AI in one of Europe’s most exciting legal markets? We would love to hear from you. 🇪🇺 Based at our head office in Ghent, Belgium, yo…
Skills: B2B Enterprise SaaS sales, Revenue generation, Pipeline building, Prospecting, Strategic partnerships
Ghent, Flanders, Belgium · Hybrid
Are you a driven & ambitious Sales Development Representative? Ready to scale your career in a hyper-growth legal AI company and help open up Europe's most exciting legal markets? We'd love to hear from you. 🚀 Join LEGA…
Skills: B2B sales, Inside sales, Business development, Outbound prospecting, Lead qualification
Dubai, Dubai, United Arab Emirates · Hybrid
Are you a driven & ambitious Sales Development Representative based in Dubai? Ready to scale your career in a hyper-growth legal AI company? We’d love to hear from you. 🚀 Join LEGALFLY! LEGALFLY is a pioneering legal AI…
Skills: B2B sales, Inside sales, Business development, Cold calling, Email outreach
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Manage the full customer lifecycle, including onboarding, training, and renewals to drive ARR growth and expansion. Collaborate cross-functionally to identify upsell opportunities and ensure successful product adoption through strategic business reviews.
Proven track record of driving expansion revenue and renewals within a B2B SaaS environment. Must be fluent in Dutch or French and English, with strong consultative skills for executive-level engagement.
Are you a seasoned & ambitious Customer Success Manager? Eager to join the AI revolution? We would love to hear from you. 🚀
Join LEGALFLY!
LEGALFLY is a pioneering legal AI platform offering an end-to-end solution that is transforming the legal industry:
🏆 Exceptional product-market fit: Our advanced and intuitive legal AI solutions have rapidly gained traction in the market. LEGALFLY is trusted by leading European Enterprises and law firms, and we have strategic partnerships with industry leaders like Microsoft.
🚀 Hyper-growth: Following our successful Series A funding round of 15 million EUR, LEGALFLY is experiencing rapid growth. Backed by top investors, including Tier 1 VC funds.
🥇 World-class team: LEGALFLY was founded by four tech veterans, bringing extensive knowledge and expertise to drive innovation.
🔒 Unmatched security: We are setting the global standard for responsible legal AI with unrivalled security measures. LEGALFLY ensures that sensitive client data never leaves the company's premises through on-premise anonymisation.
🌎 Global expansion: Our recent funding will support our expansion across the globe. We are extending our platform to key jurisdictions, including the United States, United Kingdom, France, Netherlands, Belgium, UAE and DACH region, driving the digital transformation of legal services globally.
Join us at LEGALFLY and be a part of our mission to revolutionise the legal industry with cutting-edge AI technology.
Key Responsibilities:
Own customer growth and retention: Lead the full customer lifecycle, from onboarding, training to renewal, with a focus on identifying and executing expansion opportunities that drive ARR growth.
Be the customer growth partner: Use product adoption insights, usage stats, and business reviews to surface upsell and cross-sell opportunities.
Own commercial conversations: Scope, price, and negotiate expansions, acting as the trusted advisor for enterprise clients.
Drive strategic QBRs and EBRs: Lead business reviews that highlight value realization, ROI, and opportunities to deepen engagement.
Champion adoption: Proactively guide customers through deployment and change management to ensure strong adoption of new features and use cases.
Collaborate cross-functionally: Work closely with Sales, Product, Solutions & Marketing to build scalable expansion playbooks and ensure customer feedback informs product development.
Measure success: Track and report key metrics, including health scores, retention, expansion ARR, and NRR and use them to continuously improve our customer success motion.
You might be a fit if you:
Have a proven track record of driving expansion revenue and renewals in a SaaS environment.
Have deep experience managing enterprise customers in a B2B context.
Thrive in fast-paced, high-growth startups where you help shape the playbook, not just follow one.
Are commercially minded, you understand business value, ROI, and how to influence buying decisions.
Excel at building relationships and leading consultative discussions at executive level.
Are process-oriented, data-driven, and able to balance strategic thinking with hands-on execution.
Are fluent in Dutch or French and English.
Job offer
🌟 A position with impact: Join a fast-growing tech scale-up with an innovative culture and tremendous market opportunity.
💰 A fully optimised & competitive remuneration package incl. company car.
💻 Top-class equipment to thrive: Including Macbook and Widescreen 34' monitor.
🏥 Investment in your well-being: top-notch health, hospital & dental insurance and a pension plan
🏡 Hybrid work policy
🎉 Monthly team activities & yearly team retreat.
🏢 Stunning, light-filled office in the heart of Ghent (Veldstraat).
🍽️ Free lunch on office days Tuesday, Thursday and one additional day of your choice.
Have we sparked your interest? Let’s get in touch & join the AI Revolution! 🚀
From request to outcome
LEGALFLY is the legal operating system for corporates, with secure AI-native workflows for intake, contract review, drafting, due diligence and research. Designed for in-house legal departments, LEGALFLY ensures data privacy through anonymisation, maintaining confidentiality and compliance. Our web platform integrates seamlessly with Microsoft Word, enabling legal professionals to draft and review documents efficiently. With ISO 27001 and SOC 2 Type II certifications, LEGALFLY upholds the highest standards of data security.
Offices: Veldstraat 88, Ghent, Flemish Region 9000, BE · 76 Charlotte Street, London, W1T 4QS, GB · AI campus, DIFC Innovation One, Mezzanine 1 & 2,, Dubai, AE
From request to outcome
LEGALFLY is the legal operating system for corporates, with secure AI-native workflows for intake, contract review, drafting, due diligence and research. Designed for in-house legal departments, LEGALFLY ensures data privacy through anonymisation, maintaining confidentiality and compliance. Our web platform integrates seamlessly with Microsoft Word, enabling legal professionals to draft and review documents efficiently. With ISO 27001 and SOC 2 Type II certifications, LEGALFLY upholds the highest standards of data security.
Offices: Veldstraat 88, Ghent, Flemish Region 9000, BE · 76 Charlotte Street, London, W1T 4QS, GB · AI campus, DIFC Innovation One, Mezzanine 1 & 2,, Dubai, AE
